TicketsOnSaleReviews 35,330

This company is a Huge Ripp Off. They should be arrested. We bought two tickets for Paul McCartney thru them. Not only did they charge more than Double of other ticket ordering companies, they Don't deliver your tickets. I had to go and register with MLB and try and get my tickets thru the baseball app. Because the concert is at Fenway park. It was a huge hassle which took a couple hours. I called "Tickets for Sale" and told them I wanted a refund and they said NO. I still have no tickets and they have taken my $860 bucks. THEY ARE SCUMBAGS. NEVER BUY TICKETS FROM THEM.

Ordered tickets and was on the phone for over an hour and they did nothing to help no refund and no tickets. Just sorry I tried my best. No onsite supervision to talk to and the only number to call is the same people that dont know anything

Bought tickets for a Canadian concert and shocked to find charge was in US$. And then they had the gall to charge $160 service fee!
Customer service is a joke! They are incredibly unhelpful and unwilling to resolve problems.
GO ELSEWHERE TO GET YOUR TICKETS!

I bought tickets for Paul McCartney in Orlando this coming Saturday. Bought plane tickets and paid hotel in advance. Now I'm finding out the damn tickets were supposedly "transferred" to me, but I have no directions for receiving them. Spent an hour with customer service, but they claim not to be able to contact the seller. They are supposedly asking the seller to "retransfer" but no email yet. It's too late for Paypal to refund my money. I'm f*cked out of almost $300.

The whole system is designed to be not friendly to the ticket buyer. There is a lack of transparency in the process and on their site. They also are non-responsive to questions or concerns with an atrocious customer service system.

Paid over $1000 for concert tickets we never got. Were told we would get them... but in actuality they NEVER had the tickets. Its a TOTAL SCAM SITE!
PLEASE BE WARE! I am filing a claim with American Express, who I trust will have my back.

If I could give this company zero stars I would. Bought tickets on this website and the tour was cancelled by the artist: confirmed cancellation on their twitter and band websites—This company refuses to refund me the money saying that the concert was "postponed" the band is now starting to tour again but the company still states that the tour was postponed— they are lying because their policy is that only "cancelled" tours get refunded and that if the concert is postponed that my tickets will be valid…. So I paid for tickets to a concert that will never happen and every time I call them I get only a voice messaging system and emails that say exactly the same thing no matter what I send them. I'm really wish I would have just bought tickets from another website— save yourself and avoid this company.

I can't believe this company and how they positioned themselves as having these tickets and how they tried to look like AXS. They aren't real, they never had the tickets and they have all sorts of rules about how the can deliver the tickets up to 1 hour before the show. DO NOT BUY TICKETS FROM THEM!

Bought tickets for what I thought was front row balcony and paid a very high price. They told me there was a problem with my credit card. When I re-submitted they had increased the number of tickets from 2 to 8. I called them immediately but they refused to do anything. Called again and they refused again. Then I found out my tickets were for last row balcony. In addition they were not electronic transferrable tickets but could only be printed out. How can I sell those?

Words cannot express the level of frustration with our ticket purchase. Ordered tickets for a concert in October 2021 and did not receive any confirmation of tickets until day of event on May 14,2022. This led to months of stress about wether the 2k we spend on tickets would really show up. I received multiple automated emails with misrepresentations about where my tickets were and what I was supposed to do. Do not use this site. Find any other way to get your tickets. Our tickets were marked up 400% from what the venue would have sold them to us for. Stay away from Tickets On Sale.

This company is horrible. No accountability at all. I could not access my tickets and could not contact ticketmaster either. The woman just kept repeating the same response over and over. That they would not help me or give me a refund. I guess I'm not talking my daughter to the show.

The fact this is the top site on Google for a ticket search is ridiculous. Google has to be aware of this problem and is complicit in this scam. Sometimes the tickets are legit. But I rushed to buy a ticket to an almost sold out ticket due to false advertising on their part. They charged me $6 to simply email me the ticket. The fees are outrageous and you can't cancel an order even if you placed it the same day. Always go to Venue's site first is my lesson.

They use "ticket insurance" through Allianz and I will tell you right now you have to jump through at least 5 links to show all the "conditions" to see if you qualify to get a refund and let me say 90% even with proof you will NOT get a refund so don't bother getting it and make sure you are 100% certain you can go to your event. I will never buy from this site again since they are buddies with scammers

I ordered tix for the upcoming AJR concert in Philly on 5/15/22 back in April 2021. At the time of the order, I received several e-mail from Tickets On Sale (TOS) regarding the transaction. One of the e-mail stated that the tickets were sent/would be sent by the seller. Here I am a few days from the concert and I did not receive the tickets. I called customer support at TOS on Saturday (5/7) and was told that they would reach out to the seller to request them to resend the tickets, but they (the seller) were not required to resend. Today, 5/9, I called TOS to follow up. The agent (Zia) that they did send the request, but once again the seller was not required to resend. I argued that I never received the tickets in the first place. I requested a refund, but was told that the sales agreement at the time of purchase said that there were not refunds or exchanges. I argued that the seller did not fulfill the sales agreement because they did not send the tickets. Zia said that they had confirmation from the seller that the tickets were sent. When I requested proof of the seller sending the tickets, Zia said that they were unable to send the proof because it is for internal use only. So... the call ended with no refund and no guarantee of me getting the tickets I paid for. Zia said may get an e-mail from the seller this week.

Do not use this organization for your ticket purchases. They are not trustworthy and hide behind their online agreements. If you do not believe this write-up, read the other reviews on this site or read the reviews on the Better Business Bureau for Tickets On Sale (https://www.bbb.org/us/ny/new-york/profile/ticket-brokers/ticketsonsale-*******9543/customer-reviews). Find your tickets elsewhere.

This is not a legit company to get tickets for a concert - They are a resale company. So they are only hoping to get tickets somewhere else in order to get your tickets. I NEVER received my tickets - They are a total SCAM - do not get any tickets from this company! I bought tickets to see King and Country in April and I called and called and called this company and never received my concert tickets.

SCAM WARNING - TICKETS ON SALE! Do NOT purchase from Tickets on Sale - it's a complete RIPOFF. PRICE GOUGING that should be illegal - ticket prices way above face value, even on ones that are readily available from the venue. Tickets arrive so late you're a day from the event with no reassurance they're even actually coming to plan your night out. Give a range of seats and deliver on the worst in the section. No recourse to cancel or get a refund. Read the fine print - they don't even guarantee your tickets are coming! Paid to appear at top of Google searches so you inadvertently click on them instead of the venue or a trusted source like Ticketmaster or a legit resale ticket vendor like Stub Hub. DO NOT BUY from this website!

Like many others, thought this was the legit site to buy the tickets from. Was told each ticket would be $164. I bought 2 tickets and was astounded to see that there was about a $100 processing charge on top of that. Only when I went to print the tickets did I realize that the original price of $62 each and the name of the original ticket holder was on the tickets. I was heartbroken to find out I had been scammed out of hundreds of dollars. It feels horrible to be scammed. I wanted to treat my boyfriend and I to a night out and we are both in college, that money would have been nice to keep.

We spent over $500 on tickets to a musical. The tickets were never delivered. After spending the entire 24+ hours prior to the event calling multiple times and continuing to check for the tickets we still never received. They continue to say they were delivered and there's nothing they can do. So we never were able to attend the event and we're now out $500. The company is a scam.

Not sure how they are still, legitimately, operating as they scam people. They give no receipt when you request one. At the beginning of Sept. 2021, we purchased five tickets for Celtic Thunder in Milwaukee, supposedly appearing 12/18/21. A couple of us noticed that when checking the theater site, the date disappeared for the concert. Checked with the venue and they said yes, it will be rescheduled, but didn't know when. It then showed on their site for March 26,2022. No information from anyone regarding this. Again, the show disappeared and no information from anyone. Now it is unknown when, or if, it will even happen. Celtic Thunder canceled through 2024. When trying to go through TicketsOnSale, Paypal and other sources, no one would cooperate with reimbursement even though they knew all along the concert wouldn't happen. They refuse to pay back the money. Worst purchasing experience ever and a huge SCAM! This also reflects badly on Celtic Thunder. If the rating could be a 0, it would be... or less. OH, we NEVER received tickets!