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TicketsOnSaleReviews 35,546

3.8

From the business

TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.

We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.

All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobile entry, UPS, and special delivery, depending upon the specific listing.

We hope to add you to our growing list of satisfied lifetime customers. TicketsOnSale.com should be your first stop online for all your ticket needs.


ticketsonsale.com
Middletown, United States
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TicketsOnSale Reviews Summary

The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.

This summary is generated by AI, based on text from customer reviews

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53,346 reviews
Florida
1 review
0 helpful votes
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Mal servicio
April 16, 2023

Demasiado difícil de obtener el código de los tiques page hace mas de 2 horas y aun no lo consigo mis tiques

Date of experience: March 17, 2023
Texas
1 review
0 helpful votes
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I will never go through this site again! I had tickets for the rodeo in 2020 already paid for I used the credit of $120 for two tickets and they charge me $40 more right off the top. Then I have the map in front of me and chose the seats I wanted they ran my credit card I got there to the concert they gave me seats at the very top and not where we agreed. What a rip off!

Date of experience: March 17, 2023
Washington
1 review
0 helpful votes
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Absurd service charges
April 16, 2023

Tickets purchased were $221 each, after payment the total ended up being near $700...that's over $100 service charge. And no breakdown of price

Date of experience: March 17, 2023
North Carolina
1 review
0 helpful votes
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Well pleased
March 17, 2023

Great thank you! Everything went smoothly and really appreciated it

Date of experience: March 17, 2023
Arkansas
1 review
0 helpful votes
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Oversold tickets
April 16, 2023

I feel screwed with my experience. No refunding available and i paid triple the normal price.

Date of experience: March 17, 2023
Florida
1 review
0 helpful votes
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I have one think why we need to wait to long to get tickets

Date of experience: March 17, 2023
Nevada
1 review
0 helpful votes
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Okay procedure
April 16, 2023

Same as the rest. Why can't the seat numbers be shown when you look for seats?

Date of experience: March 17, 2023
Michigan
1 review
0 helpful votes
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Didn't know this is a resale place
April 16, 2023

Disappointed that I had to buy lawn seats for the price ticketmaster was selling other seats. But my credit cards wouldn't go through there or my paypal.

Date of experience: March 17, 2023
Canada
1 review
0 helpful votes
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Fine experience
March 17, 2023

No issues or worries. Transaction went very smoothly.

Date of experience: March 17, 2023
Maryland
1 review
0 helpful votes
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Hackers prices!
April 16, 2023

I bought these tickets out of desperation but they are hackers prices!

Date of experience: March 17, 2023
Virginia
1 review
0 helpful votes
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This site is for technology gurus
April 16, 2023
Updated review

No choice to select an aisle seat and service charges are exorbitant. Also, the tech steps necessary to obtain the tickets are complicated.

Date of experience: March 17, 2023

No choice to select an aisle seat and service charges...
April 15, 2023
Previous review

No choice to select an aisle seat and service charges are exorbitant

Date of experience: March 16, 2023
Colorado
1 review
0 helpful votes
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Yuck
April 16, 2023

Competing with bots to purchase concert tickets is never a good customer experience.

Date of experience: March 17, 2023
Illinois
1 review
0 helpful votes
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Fees are rediculous
April 16, 2023

Fees were almost as much as tickets. Insane and very pissed. I feel ripped off big time.

Date of experience: March 17, 2023
Florida
1 review
0 helpful votes
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Sporting Event Tickets
March 17, 2023

So easy to use! Has my tickets on my phone in minutes.

Date of experience: March 17, 2023
Georgia
1 review
0 helpful votes
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You Suck
April 16, 2023

You're already gouging me with the price, only for me to find out after purchasing that the row on the tickets I bought doesn't actually have actual SEATS! It;s standing only.
So... YOU SUCK!

Date of experience: March 17, 2023
Oklahoma
1 review
0 helpful votes
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Misleading ticket info
April 16, 2023

Tickets were advertised as section 200 general admission. One would assume that would mean you would have a seat somewhere in section 200. After purchasing 4 tickets in section 200 and receiving the mobile tickets, the tickets are NOT in fact in section 200 like advertised. Tickets are instead a SRO standing room only ticket. Nowhere in the description did it say SRO standing room only ticket. Tickets are falsely advertised and gave misleading information.
After chatting with a customer service representative and given more false information
I pulled up the stadium seating chart to locate the SRO standing room only space. The representative assured me there was "seats" below the press box. That is not at all what the actual stadium seating chart shows. SRO tickets are in right field and center field on the OUTSIDE of the stadium. Very disappointed in the false information and the fact the customer service representative offered no help or solution.

Date of experience: March 17, 2023
Connecticut
1 review
0 helpful votes
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Awful!
April 16, 2023

I accidentally purchased tickets online, called immediately to have transaction stopped. They had not even fully processed my transaction yet and the man on the phone refused to help me in any way. He kept repeating the same phrases. He wouldn't let me speak to a supervisor. Also, I look now and they are charging double the face value of the tickets. AWFUL!

Date of experience: March 17, 2023
North Carolina
1 review
0 helpful votes
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Terrible
April 16, 2023

I can't get the tickets no one will call me back to give me my money back

Date of experience: March 17, 2023
Minnesota
1 review
0 helpful votes
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Springsteen Concert
March 17, 2023

THe process was easy through this sites. Found tickets at a reasonsonable price the day of the concert. Had my tickets within a few minutes. But dislike having to pay the high fees for these sites.
Fees were almost as much as the ticket itself. If I purchased the insurance I would have paid more for fees and insurance that the actual ticket price.

Date of experience: March 17, 2023
Illinois
2 reviews
0 helpful votes
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Processing fees are ridiculously high. I received an email offering 10% off my order at checkout which would have helped offset the processing costs however I was not giving the discount. $600 for 2 tickets, over $150 in fees. Rip off.

Date of experience: March 16, 2023