From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobile entry, UPS, and special delivery, depending upon the specific listing.
We hope to add you to our growing list of satisfied lifetime customers. TicketsOnSale.com should be your first stop online for all your ticket needs.
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
Very easy to understand what you were paying for and to get what you want
Good experience, accidentally ordered through this site and thought I probably got finessed but I had actually received my tickets and they transferred over to Ticketmaster with little to no issues.
The process was acceptable for buying tickets, I didn't like the email process but it worked well in the end
I am a 68 year disabled veteran I do not frequent any establishment with a friendly bouncer! I have received 8-10 pass codes still no ticket. You force me to use a system that does not work assuming that I am used to having a friendly bouncer. Pull your head out of your $#*! and send me my ticket!
Notice on computer. Looked over the options. Liked what I saw. Easy to use. Fees are a little steep.
Look at this site I thought it was a good one. Thought the price is the reason was due. I looked at the other side like float and they're way higher than most so I got a count I got ripped off I should look more that's my fault.
Its been like 2 days and I haven't gotten my ticket while my friend got it in hours
Thank you looking forward to seeing the Mets in marlin country
The up-charge on resales is getting ridiculous, I know the artists and venues don't care because the tickets are sold but it's making it too expensive for fans to go
We don't know our seat locations. We didn't know in advance how much insurance was. Tickets were up-priced and a service charge on top of everything else.
I went in line and clicked the seats I wanted to purchase on floor. They were next to the aisle. I paid $370 and my receipt said my tickets were on row F. When we went to show they were upstairs in middle of row on row D. There were small children all around. They were talking out loud and kicking me from behind. I was extremely unhappy!
It's the second time that you take more money from my credit card than it's suppose to. I have to cancel again my tickets
Confusing at times The final result seemed like a scam. Added charges should not have been that high. Will never ever use that type of system, again.
I was able to buy the tickets easy, fast and secure.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members