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TicketsOnSaleReviews 35,752

3.8

From the business

TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.

We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.

All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobile entry, UPS, and special delivery, depending upon the specific listing.

We hope to add you to our growing list of satisfied lifetime customers. TicketsOnSale.com should be your first stop online for all your ticket needs.


ticketsonsale.com
Middletown, United States
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TicketsOnSale Reviews Summary

The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.

This summary is generated by AI, based on text from customer reviews

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53,662 reviews
Florida
1 review
0 helpful votes
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It was easy to pay them. They said I received a link to get the ticket, which never came. I e-mailed them the issue and never heard back from them. I contacted the venue and they said the tickets were free. So, they seem to be a scam, at least for this show.

Date of experience: April 14, 2023

It is quick and easy
April 7, 2023
Previous review

It is quick and easy.

Date of experience: April 7, 2023
Massachusetts
1 review
0 helpful votes
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Not good
May 14, 2023

Tried to buy tickets and was denied but was charged anyway. Went to buy again and denied and charged again. Now I'm waiting for all my money to be refunded to my bank. Or if I did actually get the tickets then I would have to sell them because I can't refund the tickets. Frustrating!

Date of experience: April 14, 2023
Missouri
1 review
0 helpful votes
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It was interesting and fascinating
April 14, 2023

It was very terrific and satisfying. It was so good.

Date of experience: April 14, 2023
Illinois
1 review
0 helpful votes
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Great service
April 14, 2023

It was a very user friendly website and easy to navigate service and price were great

Date of experience: April 14, 2023
North Carolina
1 review
0 helpful votes
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Scam!
May 14, 2023

This website is a scam. You are seriously selling tickets for double and triple the price from the vendor. The tickets do NOT have the buyers name on it. The vendor cannot guarantee the person listed on the tickets will not show. This is ridiculous

Date of experience: April 14, 2023
Michigan
1 review
0 helpful votes
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A1
April 14, 2023

Very user friendly. Easy to use and maneuver. Gave me seating options which I was able to review.

Date of experience: April 14, 2023
Virginia
2 reviews
0 helpful votes
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Friendly in use. Took very little time to find and purchase tickets. Will use again.

Date of experience: April 14, 2023
Florida
1 review
0 helpful votes
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Cheated
May 13, 2023

Thought i was on the flynn website and now overpaid and feel cheated

Date of experience: April 13, 2023
Michigan
1 review
0 helpful votes
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Tickets
April 13, 2023

Great experience using tickets on sale. Will use again.

Date of experience: April 13, 2023
New York
1 review
0 helpful votes
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Please help me change the date for the Baltimore jazz festival 6/3/23 for Sunday 6/4/233

Date of experience: April 13, 2023
Puerto Rico
1 review
0 helpful votes
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Paid over $100 for tickets that I could have bought on the official site.

Date of experience: April 13, 2023
Arkansas
1 review
0 helpful votes
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Not good
April 13, 2023

I bought two tickets to a baseball game. My credit card was charged for the purchase. However, when I tried to download the tickets, it said my cart expired and I "lost" my tickets. How do you lose your tickets AFTER you pay for them?

Date of experience: April 13, 2023
New York
1 review
0 helpful votes
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Very Frustrating
May 12, 2023

Purchasing the tickets was quite easy, however it was very complicated to get the tickets sent to my phone. I had to create an account and download the app in order to get the tickets on my phone. This was a frustrating and arduous process. In addition there was a $23.00 charge per ticket, which seems to be ridiculous. Will never use Ticketmaster's again.

Date of experience: April 12, 2023
Arizona
1 review
0 helpful votes
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SERIOUSLY
May 12, 2023

$72 per ticket for a service fee? Simply ridiculous. This concert is now costing us approximately $1000.

Date of experience: April 12, 2023
New York
1 review
0 helpful votes
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Happy time
April 12, 2023

Fast, easy able to sign on get your seat and get off

Date of experience: April 12, 2023
New York
1 review
0 helpful votes
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Uneasy
April 12, 2023

It was very easy to purchase tickets now I'm waiting on confirmation. I will give update when t
Nerves are settled with information about tickets.

Date of experience: April 12, 2023
Kentucky
1 review
0 helpful votes
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Misleading pricing
May 12, 2023
Updated review

The commission should be stated up front, not when you're checking out. Scalping used to be illegal, but Live Nation has a monopoly on it for all events now. Many of these smaller scalpers are just shell companies of Live Nation. There is no opportunity for an individual to buy a ticket for face value from the box office anymore. Live Nation and its cohorts are granted a monopoly on ticket selling, and they can mark up the cost of the ticket to whatever number they like. They easily make a 30% return on a block of tickets simply by holding them for a few weeks. It's legalized theft, IMHO

Date of experience: April 12, 2023

The commission should be stated up front, not when...
May 11, 2023
Previous review

The commission should be stated up front, not when you're checking out. I feel totally ripped-off

Date of experience: April 11, 2023
Alabama
1 review
0 helpful votes
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Race
April 12, 2023

Very nice and easy didn't have any trouble just waiting on my tickets

Date of experience: April 12, 2023
Arizona
1 review
0 helpful votes
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Very upset. I thought I was buying directly from the venue but it took me to tickets on sale. After I bought I found the venue website and tickets were 1/2 the price.

Date of experience: April 12, 2023
Ohio
1 review
0 helpful votes
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Seats were changed
May 12, 2023

I picked a middle section to take my kids to their very first Cyclones game. I paid $437 total for 6 tickets. The tickets that were given to me were in the end of the stadium and no where near where I picked. I paid more to be in the middle yet I sat in section 223 row K. I will never use this service again!

Date of experience: April 12, 2023