business logo of TicketsOnSale

TicketsOnSaleReviews 35,749

3.8

From the business

TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.

We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.

All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobile entry, UPS, and special delivery, depending upon the specific listing.

We hope to add you to our growing list of satisfied lifetime customers. TicketsOnSale.com should be your first stop online for all your ticket needs.


ticketsonsale.com
Middletown, United States
How would you rate TicketsOnSale?
grey star
grey star
grey star
grey star
grey star

TicketsOnSale Reviews Summary

The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.

This summary is generated by AI, based on text from customer reviews

This company does not typically respond to reviews

Instant Feedback

53,657 reviews
Florida
1 review
0 helpful votes
Follow Vaughn P.
Unfollow Vaughn P.
Send Message
Share Review
Report Review

Price is right
April 12, 2023

Glad we saw the news but we had to pay double for the tickets

Date of experience: April 12, 2023
Idaho
1 review
0 helpful votes
Follow Nathan T.
Unfollow Nathan T.
Send Message
Share Review
Report Review

No tickets
May 12, 2023

I haven't received the tickets I paid for and no information or update when or how I will receive them.

Date of experience: April 12, 2023
Oregon
1 review
0 helpful votes
Follow Brian F.
Unfollow Brian F.
Send Message
Share Review
Report Review

This looks like a regular ticket purchase site until you get to the fine print at the checkout page.

Date of experience: April 12, 2023
South Dakota
1 review
0 helpful votes
Follow Chad X.
Unfollow Chad X.
Send Message
Share Review
Report Review

Not good
May 12, 2023
Updated review

Not a good way to come n scam people pretty low if you ask me

Date of experience: April 12, 2023

Great easy to find
April 12, 2023
Previous review

Great easy to find

Date of experience: April 12, 2023
Missouri
1 review
0 helpful votes
Follow Holly Z.
Unfollow Holly Z.
Send Message
Share Review
Report Review

Don't do it
May 12, 2023

I bought a total of 5 tickets for two different shows. They take your money but no sign of receiving tickets. You should not get charged until your tickets are received!

Date of experience: April 12, 2023
Illinois
1 review
0 helpful votes
Follow SHARON E.
Unfollow SHARON E.
Send Message
Share Review
Report Review

You asked for feedback...so here it is
April 11, 2023
Updated review

I wanted to see Funny Girl at the August Wilson Theatre, in NYC. Although the box office was sold out, I was able to find tickets on the site, TicketsOnSale. Service was quick, although I wish the seat location was better for the price.
It was listed as $40 face value, I paid $75, plus approx $25 in fees. For a senior on a low, fixed income, that's a lot of money. I'd rather have ticket prices shown with fees included, instead of as add-ons. All ticket brokers should be regulated by the government due to their fees.

Date of experience: April 11, 2023

Don't know too rushed to think right now
May 8, 2023
Previous review

Don't know too rushed to think right now.

Date of experience: April 8, 2023
Canada
1 review
0 helpful votes
Follow A J.
Unfollow A J.
Send Message
Share Review
Report Review

Total Scam, Buyer Beware!
May 11, 2023

The tickets purchased were so overpriced and didn't include anything that ticket master was offering. Ticketsmaster was $200 less for VIP packages that included photo ops with the band, private bar, etc and this company refused to provide any of the same services for more money. Refunds not available. I feel very scammed.

Date of experience: April 11, 2023
Illinois
1 review
0 helpful votes
Follow Jane Y.
Unfollow Jane Y.
Send Message
Share Review
Report Review

The worst experience ever
May 11, 2023

I ordered THREE times trying to get tickets where twice I was on the phone and 2 times my order was cancelled and the last time I was at the door turned away because my tickets weren't sent to me even though I got an email saying my order went through and got a QR code. It actually ruined my whole day.

Date of experience: April 11, 2023
Kentucky
1 review
2 helpful votes
Follow Mickie I.
Unfollow Mickie I.
Send Message
Share Review
Report Review

Good Seats Needed
April 11, 2023

Easy shopping, just hoping these are good enough seats because my husband has Macular Degeneration and has a hard time seeing.

Date of experience: April 11, 2023
California
1 review
0 helpful votes
Follow Pamela Y.
Unfollow Pamela Y.
Send Message
Share Review
Report Review

Printing
April 11, 2023

I could not set the confirmation for placing the order to print in full no matter how small I made the type or what orientation I set. Not my printer's problem.

Date of experience: April 11, 2023
Pennsylvania
2 reviews
0 helpful votes
Follow John X.
Unfollow John X.
Send Message
Share Review
Report Review

Slow getting the tickets
April 11, 2023

You need to be faster at issuing the tickets on a smart phone

Date of experience: April 11, 2023
Indiana
1 review
0 helpful votes
Follow Robert L.
Unfollow Robert L.
Send Message
Share Review
Report Review

Easy and Straightforward!
April 11, 2023

Very clean, quick and straightforward! Had no issues getting the tickets. Seller was very responsive!

Date of experience: April 11, 2023
Kentucky
1 review
0 helpful votes
Follow Chelsea R.
Unfollow Chelsea R.
Send Message
Share Review
Report Review

Great experience
April 11, 2023

Really good experience ordering tickets through this site. Very informative and easy to use.

Date of experience: April 11, 2023
Illinois
1 review
0 helpful votes
Follow Liz W.
Unfollow Liz W.
Send Message
Share Review
Report Review

To be honest I was a little sketchy because as soon as I bought my tickets the cart said it had expired but charged my card but not even a week after I received my tickets! Definitely buying from them again!

Date of experience: April 11, 2023
Missouri
1 review
0 helpful votes
Follow Danilo F.
Unfollow Danilo F.
Send Message
Share Review
Report Review

No information on tickets
May 11, 2023

I just have the information the seats have partially vision after have bought them.

Date of experience: April 11, 2023
New York
1 review
0 helpful votes
Follow Alana K.
Unfollow Alana K.
Send Message
Share Review
Report Review

Can't even access tickets
May 11, 2023

I just purchased tickets and I went to accept them and was unable to access them. Really pissed off as it said another email address confirmed them which isn't possible when I am the only email on the account. Tired of the ticket master second party bull$#*!.

Date of experience: April 11, 2023
Minnesota
1 review
0 helpful votes
Follow Lisa X.
Unfollow Lisa X.
Send Message
Share Review
Report Review

TicketsOnSale Sucks!
May 11, 2023

Tickets are advertised at one price and then you put them in the cart and they are triple the price. Buyers Beware!

Date of experience: April 11, 2023
New York
2 reviews
0 helpful votes
Follow Lynne E.
Unfollow Lynne E.
Send Message
Share Review
Report Review

Concert tickets
April 11, 2023

Was easy to order concert tickets. Only thing confused is when will tickets be sent email if paid in full

Date of experience: April 11, 2023
Tennessee
2 reviews
0 helpful votes
Follow Dale C.
Unfollow Dale C.
Send Message
Share Review
Report Review

Left in the dark
May 11, 2023

Well I have already bought my tickets and was charged, yet I'm told I'll receive my tickets somewhere between no and the day before my event.

Date of experience: April 11, 2023
Michigan
2 reviews
0 helpful votes
Follow Maxine P.
Unfollow Maxine P.
Send Message
Share Review
Report Review

Me...
April 11, 2023

Still waiting to hear what our seat #'s are. Other than that we are good.

Date of experience: April 11, 2023