From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobile entry, UPS, and special delivery, depending upon the specific listing.
We hope to add you to our growing list of satisfied lifetime customers. TicketsOnSale.com should be your first stop online for all your ticket needs.
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
Rippedoff!
Bought tickets for 1 daughter and 1 grandson
Charged $200 for tickets that l found out later had face value of only $47!
Never use TicketsOnSale
Very positive experience, easy to purchase tickets, even for a senior
Bought tickets and called box office to find my tickets were purchased for resale and have purchasers name not mine on record. I tried to contact you to replace my name to no avail! I hope when the date arrives there is no disappointment!
I hope the seats are together— 50 characters is what is required for me to move along.
Great experience and was very helpful when I had a question.
Ridiculous amount of emails and I still don't have by tickets
Very confused that I needed a laptop to access my tickets and then work out a way to transfer them to my mobile. Why can't you streamline the process. Making tickets purchasable and accessible on mobile? As opposed to two separate platforms.
It was Fast and easy... just one click and that it. Everything was there to pick and pay. The best choice to get nice sitting at the concert…
Fast response time but The fees per ticket jacked up the cost to almost the price of another ticket
I want tickets sent to me to save in Google wallet, unclear if virtual ticket or I have to print
Great customer service and reassure us with our questions
Once I get my tickets in hand, I will feel better about this process.
The process of buying tickets was easy and convenient.
Still don't have my tickets that I ordered on Tuesday. And I paid $200+ for 2 tickets that actually only cost $26 a piece. WAAYY overpriced
Over priced paid double what should've. Won't use again
16$ for a service fee? Why? Also tickets are 25$ and I got up charged to 70$ this is ridiculous
Tickets were less than $200. Tab was $265. You don't add $65 in value
Very simple, step by step instructions, easy to follow, got great seats at a great price!
I got on line early to purchase tickets the site offered tickets for $233 each bought 2. Final price $626.00 NO explanation of fees but they did ask for $39.00 for ticket protection. After purchasing the tickets. I checked directly through Mountain Winery ticket sales and 2 tickets a few rows away were $368 all fees included through AXS ticket sales. Apparently I have to get my tickets from AXS anyway so why am I paying your company almost $300 extra? Highway robbery in my opinion and you're not forthcoming on all the details and information before a person pays for the tickets.
Your service is awful and unacceptable
I will never purchase anything through this service AND I'll certainly warn anyone I know of to steer clear of sites like yours.
Wait till I tell the band about this.
They're gonna want to know where's their share!
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members