From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobile entry, UPS, and special delivery, depending upon the specific listing.
We hope to add you to our growing list of satisfied lifetime customers. TicketsOnSale.com should be your first stop online for all your ticket needs.
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
Says I have to have a wallet and since this is a work account I cannot add a wallet.
Easy purchase and at good prices, I still need to receive the E-Tickets but so far everything is perfect!
I stumbled across and event I wanted to attend very last minute, and everything went very well!
Ticketsonscale is a total scam, they want me to add more characters, OK then ticketsonsale hosts the most dishonestly high prices while it seems they profit they make allows Ticketsonsale to pay for google SEO to fool old people into grossly overpaying for tickets they should have found through the legitimate site
Well at the beginning i was a bit scare i doble check what i was purchasing but later i when true easy guide and understanding on buying the tickets specially with insurance and it when rigth to my ticket master account so just used and buy you tickets
I understand that this is a resale site, but a deadline of the night before kinda sucks, especially if you have to make other reservations.
Fee's are atrocious! I did not expect $22.50/ticket! That's just ridiculous. Never Again!
Your service charges suck balls! Tell TicketMaster and the rest of the middlemen to kiss my $#*!.
I got an email saying I was sent them. I never was
I was completely ripped off. This site said the circus sold only online tickets. I payed for a premium for what I thought were decent tickets. Nope I over payed by $110 and my tickets were in some chicks name. Probably the fat $#*! that did nothing and overcharged me.
As a dyslexic disabled vet, I struggled for hours to download my tickets.
Tickets never delivered, instruction page would not load, venue had no record of the transaction, chat page was no help, just repeating the same instructions, obviously computer generated, a waste of time. Working on a refund.
Never heard of this ticket merchant before but seeing as all tickets were immediately sold out the second they went on sale, I really didn't have another option. I suspect these tickets were bought in bulk by other parties and merchants. I'm also very concerned that the tickets are not "expected" to be delivered the day before the event. Especially since they are digital! Just sounds sketchy.
Fees are beyond excessive. Would not recommend. It's like if being raped was a service
Easy fast and accurate. One stop shopping for all your concert needs.
I was told I was receive my ticket within an hour it has been 3 hours and still nothing contact to support and said I should have it if I don't have about tomorrow I'm reporting this as a scam and retrieving my money
Service charge is obscene: you are robbing people blind: shame on you.
Horrible experience. Can't locate my order because didn't receive an order number
I did not understnd the directions for downloading my tickets to my phone, sop I have not doe so, and may not have the ticke.
Why could i not reeive an e-mail for it?
All very complicated
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members