From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobile entry, UPS, and special delivery, depending upon the specific listing.
We hope to add you to our growing list of satisfied lifetime customers. TicketsOnSale.com should be your first stop online for all your ticket needs.
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
I have never used this website before. A little more instructions would be good. I am waiting to see if the tickets arrive on time. I much prefer to have them in advance. Ihi
Finding seats was very easy and fast. Once we were able.to see the seats available it made it much easier to visualize the seats location.
I would like to have confirmation of my ticket order. When I try to review the order or contact customer service from the email, the links don't work.
Purchased two tickets and the QR code only worked for one, so ended up having to pay for the exit ticket twice.
The fees are half as much as the tickets, so it's like paying for a third person when you get two tickets. It's pretty much a rip-off. Next time I'll just go get them at the Saenger box office and take a friend.
The process is easy and simple. The only thing I would add would be a red on on the seats you click to show you where you would be.
Simple and easy to understand, quick to receive confirmation. Emails received for transaction promptly and for status of tickets and event.
Easy to navigate the site and find tickets. Would recommend to my friends
We could not locate the tickets on our phone although the email stated that tickets are available to view.
We missed a step to complete acceptance of tickets through emails.
Our concerns were addressed promptly and quickly.
We can view our tickets now.
Easy to navigate and took very little time. Would highly recommend.
High price and fees and taxes made the tickets way more than they should have been. Also the exact location of seats was not shown. We should have purchased directly from the venue and TicketsOnSale has a policy that doesn't allow any cancellation.
High price and fees and taxes made the tickets 25% higher. Also the exact location of seats was not shown, just the row.
Worried that the delivery date is the date before the concert. Hopefully receive them.
Easy and to the point. The service fee was a bit high, $100+ per ticket seems excessive for this transaction.
There were no issues receiving my tickets through Ticket onSale. Easy to use, secure site helped me to feel comfortable with my purchase.
Easy to use and got a good price on our tickets! Got the tickets right away.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members