From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobile entry, UPS, and special delivery, depending upon the specific listing.
We hope to add you to our growing list of satisfied lifetime customers. TicketsOnSale.com should be your first stop online for all your ticket needs.
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
The experience was excellent. No issues. Will buy tickets in the future from ticketmaster
Fast and simple. Easy to follow steps. Had zero issues. Much appreciated
It was simple as pie to navigate, and a seamless transaction!
Process easy. But paid extra for 1st row and my tickets say general admission. I'm hoping this is incorrect but don't know who or how to contact. Please help.
It's easy to find the correct seats that you expect to enjoy the concert.
Lots of e-mails received once my order was placed. Just tricky to get them transferred, and also had to confirm confirmation e-mail was recieved.
I would prefer interaction with a human while making a ticket purchase.
The Experience was a smooth process and Easy to do. Thank you!
It was easy to get parking and pay for it. The only thing that I don't care for is it wouldn't load in Google wallet but I will use this app for further parking
Easy ordering & receiving of tickets. Would use this in the future for tickets.
It was very simple and quick. Would purchase through them again.
Site keeps the final price a surprise. Need a better user experience to make all charges clear.
Found tickets to a concert I wasn't sure had any left. I was pleased with my purchase
It was easy to order tickets but I thought I could print them right away. I haven't received my 4 tickets yet. When will I receive them?
The tickets that were sent were not the ones I ordered. After 20 minutes on the phone they would not exchange tickets. Said I could resell them on line? This place is a ripoff! Do not use site!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members