business logo of TicketsOnSale

TicketsOnSaleReviews 35,836

3.8

From the business

TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.

We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.

All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobile entry, UPS, and special delivery, depending upon the specific listing.

We hope to add you to our growing list of satisfied lifetime customers. TicketsOnSale.com should be your first stop online for all your ticket needs.


ticketsonsale.com
Middletown, United States
How would you rate TicketsOnSale?
grey star
grey star
grey star
grey star
grey star

TicketsOnSale Reviews Summary

The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.

This summary is generated by AI, based on text from customer reviews

This company does not typically respond to reviews

Instant Feedback

53,784 reviews
Puerto Rico
1 review
0 helpful votes
Follow Austin K.
Unfollow Austin K.
Send Message
Share Review
Report Review

Bueno
December 12, 2024

Maravilloso fácil de adquirir los boletos.los voy a referir a mis amigos.

Date of experience: December 2, 2024
Florida
1 review
0 helpful votes
Follow Edwin M.
Unfollow Edwin M.
Send Message
Share Review
Report Review

Not satisfied
December 12, 2024

As to be seated together and now that i have looked at the seat assignment not satisfied as one of my kids will have to sit alone. Hope that this can be resolve. Dont know who to call to get this fixed or addressed. I can be contacted at *******805.
I play is a birthday gift celebration for my daughter.

Date of experience: December 2, 2024
Massachusetts
1 review
0 helpful votes
Follow Mariellen W.
Unfollow Mariellen W.
Send Message
Share Review
Report Review

Tickets
December 12, 2024

Great. I ordered my tickets online and I'm just waiting on my confirmation.

Date of experience: December 2, 2024
Canada
1 review
0 helpful votes
Follow Ali G.
Unfollow Ali G.
Send Message
Share Review
Report Review

That was good but please make it more easy step to book it is a little bit difficult for uneducated people for booking

Date of experience: December 2, 2024
Florida
1 review
0 helpful votes
Follow Mary M.
Unfollow Mary M.
Send Message
Share Review
Report Review

Easy to use
December 12, 2024

First time user so won't really know until after the event. Will provide feedback then

Date of experience: December 5, 2024
Pennsylvania
1 review
0 helpful votes
Follow Alexandra L.
Unfollow Alexandra L.
Send Message
Share Review
Report Review

Easy to Order
December 12, 2024

Fast and easy to order tickets. Would recommend for purchasing.

Date of experience: November 26, 2024
New Mexico
2 reviews
0 helpful votes
Follow Yolanda F.
Unfollow Yolanda F.
Send Message
Share Review
Report Review

Suspected fraud
December 12, 2024

We'll see.! My friends were telling me the tickets have not gone on sale, and they are way cheaper than I paid... I am holding out, and believing in my gut that this is legit. Please respond.

Date of experience: December 7, 2024
Wisconsin
1 review
0 helpful votes
Follow Lindy S.
Unfollow Lindy S.
Send Message
Share Review
Report Review

Shocked by the amount of surcharges
December 12, 2024

Nothing to say. Chose seats and followed the email trail to get to the finish.

Date of experience: December 2, 2024
Kentucky
1 review
0 helpful votes
Follow Donna C.
Unfollow Donna C.
Send Message
Share Review
Report Review

Smooth process
December 12, 2024

Would have been informative if seating chart indicated which seats are under roof. It did indicate partially obstructive seats.

Date of experience: December 2, 2024
Indiana
1 review
0 helpful votes
Follow Renae L.
Unfollow Renae L.
Send Message
Share Review
Report Review

Great experience!
December 12, 2024

I received my tickets and enjoyed the show! The tickets came straight to my phone!

Date of experience: December 2, 2024
Kentucky
1 review
0 helpful votes
Follow Dawnya T.
Unfollow Dawnya T.
Send Message
Share Review
Report Review

Good experience
December 12, 2024

It was fine. Easy to navigate. Purchase was quick & easy. Thank you.

Date of experience: December 8, 2024
New Jersey
1 review
0 helpful votes
Follow Glen D.
Unfollow Glen D.
Send Message
Share Review
Report Review

Vague pricing
December 12, 2024

Still not sure the exact final cost of the tickets. Was originally quoted a suspiciously high price and then was told the tickets were $34 each but no mention of refund for the rest.

Date of experience: December 2, 2024
Pennsylvania
1 review
0 helpful votes
Follow Kathleen S.
Unfollow Kathleen S.
Send Message
Share Review
Report Review

Chiodos
December 12, 2024

Easy and fast. I like that they check in to make sure you receive the confirmation info. Thank you

Date of experience: December 2, 2024
Florida
1 review
0 helpful votes
Follow Sean B.
Unfollow Sean B.
Send Message
Share Review
Report Review

Easy to work with
December 12, 2024

Great easy to use very responsive was easy to use and they follow up great

Date of experience: December 8, 2024
Georgia
1 review
0 helpful votes
Follow Sheryl K.
Unfollow Sheryl K.
Send Message
Share Review
Report Review

Forwarding tickets
December 12, 2024

Tickets are a gift, would be nice to have the option to forward tickets to recipients during purchasing process.

Date of experience: December 2, 2024
Puerto Rico
1 review
0 helpful votes
Follow Luis R.
Unfollow Luis R.
Send Message
Share Review
Report Review

No coments
December 12, 2024

None coments. Process waa easy to get the ticket delivered. I Will recomend this to Friends and family

Date of experience: December 2, 2024
Florida
1 review
0 helpful votes
Follow Janice C.
Unfollow Janice C.
Send Message
Share Review
Report Review

First time online ticket purchase
December 12, 2024

It was much easier to select seats and purchase tickets than I thought it would be!

Date of experience: December 2, 2024
North Carolina
1 review
0 helpful votes
Follow Kathy S.
Unfollow Kathy S.
Send Message
Share Review
Report Review

Ticket Purchase
December 12, 2024

I am a little confused as to why I will not get the tickets until a couple of days before the performance.

Date of experience: December 2, 2024
Texas
1 review
0 helpful votes
Follow Donna B.
Unfollow Donna B.
Send Message
Share Review
Report Review

Aaaa
December 12, 2024

,...

Date of experience: December 2, 2024
Vermont
1 review
0 helpful votes
Follow Gina B.
Unfollow Gina B.
Send Message
Share Review
Report Review

Pricey
December 12, 2024

Added fees were a lot higher than I thought and it didn't show me that before charging my card. I did receive my tickets within 24 hours.

Date of experience: December 2, 2024