From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobile entry, UPS, and special delivery, depending upon the specific listing.
We hope to add you to our growing list of satisfied lifetime customers. TicketsOnSale.com should be your first stop online for all your ticket needs.
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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Seat prices vary depending on the section, I wish the selecting of the seating wasn't as broad and more specific. Knowing the exact seat you are purchasing gives one a peace of mind you've made a good selection. I purchased the tickets but have to wait until the day before the show to know the exact row and seat.
I received my tickets via email within 2 days. Everything worked perfectly
Never used this so be cautious with a first time review. Hoping for the best and I'm sure I will use in the future if everything goes good
First time and a great experience! So easy and great seats for a great price.
I have never been charged so much for a service fee for any ticket from other sites. I obviously missed this on checkout but I would like to know what justifies the service fees being so high? Such a ripoff and will never be buying from this site again, ever.
Great experience. Easy to use with no issues. Highly recommend.
Received tickets that's why I ordered tickets. Requiring 50 characters is stupid
Would have liked more user friendly with more information on seating and thought I could by a parking pass.
I did not see any information on parking passes.
Other than that
Rate an 8
Waiting to get my tickets it city cutting close to the day of the concert
It was very easy to order and follow the instructions. Thank you for making it easy.
The delivery process of the tickets was a little confusing and could be simplified to help further purchases
Never used the site before, and haven't me had enough time to leave any critical reviews.
I still don't have my tickets, I need to know how to get my tickets
It was easy enough to do on my phone, which is not easy for a person that is 71 years old.
It was a poor experience. Worst of all, was not being able to stop or change anything, and being told there are no refunds, so I was stuck in the buying process with no way out.
So far okay, waiting on my tickets still. I ordered them on Saturday & still waiting for them to come in
Easy and straightforward and seamless. Will use this service again.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members