From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobile entry, UPS, and special delivery, depending upon the specific listing.
We hope to add you to our growing list of satisfied lifetime customers. TicketsOnSale.com should be your first stop online for all your ticket needs.
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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It was easy to order tickets. Just worried I will not get them in time for the concert. Have no received an email for electronic transfer for the tickets
I am not used to having tickets held until the day before the show…not sure why. I sure hope I get my order.
It worked good so far. We'll see how smooth it goes the night of the event
Thought I'd get my tickets as we purchased it, not having to edit till the day before
Efficient and Professional. Though there were many misleading and confusing steps to get my actual tix.
No issues. Tickets were delivered fast to my email. Overall great experience will definitely be using there services again
Up charges galore. Never felt secure. Didn't include parking fees. Still concerned. Has to be a better way.
Easy to use website. Will be using site again for further events.
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Received an order confirmation for tickets. I accepted the tickets, but they don't transfer to my ticket master account. It shows an Erroe message. The only way I can access the tickets is directly through the email. If I don't have good reception at the venue, I am screwed. I will never order from this website again. $500 is not something I like to gamble with.
The process for ordering tickets was easy and followed the steps to confirm ticket sale.
I tried to get in contact with the company after reading poor reviews but was unable to get in touch with anyone. Hoping I will not be disappointed or placed in the rear, unable to see, nosebleed section at the concert.
Tickets not able to be downloaded immediately. This is not acceptable from a ticket resaler
Experience was as expected, very timely, no problems encountered. Would recommend.
It was very easy to order. No issues with order I have ordered tickets before and had no issues then either. Your shows are always good Seating is easy
I was never given the chance to pick my seats. I purchased 2 tickets and hopefully the seats I will be given are together. You should really allow people to choose.
I used ticketsonsale to buy tickets for my family to watch our favorite sports team. It was incredibly easy and quick!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members