From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobile entry, UPS, and special delivery, depending upon the specific listing.
We hope to add you to our growing list of satisfied lifetime customers. TicketsOnSale.com should be your first stop online for all your ticket needs.
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
Easy and intuitive online ordering experience. I wish I could have seen our exact seating location in the section we selected. The service charges seemed excessive.
Easy and quick. Chose my item, clicked, provided information, done!
I was satisfied with the process of my event ticket purchase
Not sure besides the "insurance" what all the fees were in addition to the cost of admission? Think your site should be more transparent!
We will see when I actually receive the tickets. Can't rate that.
First time user and it was very easy to get the account going looking foward to future use
Good easy to use very useful app to purchase tickets online.
Had an aweful experience, do not use this service. They have no support that you can physically talk to for a reason.
Buyers beware! Look elsewhere for your tickets
Thank you I'm trying to find my ticket I wish there was another way to do this but I guess there isn't. It's confusing and tedious
Quick and easy way to buy tickets. No problems ordering. Will do again.
I bought Kendrick tickets but I have to wait until the day before the concert
I had some minor issues with the purchase of tickets for my son, but I was able to resolve them fairly easily.
Fast and easy checkout. Ticket access very straightforward.
Not applicable……….Overall easy experience. Thank you!
Easy to check out and no hidden fees. The site was easy to get tickets
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members