From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobile entry, UPS, and special delivery, depending upon the specific listing.
We hope to add you to our growing list of satisfied lifetime customers. TicketsOnSale.com should be your first stop online for all your ticket needs.
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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It was super simple to purchase tickets from this website!
My friend asked if I wanted to go to a concert and, of course, I said yes. She sent the link to this website but I wasn't aware of all of the fees that were going to be attached. $468 for the cost of two tickets suddenly became $737! I nearly puked! And when I tried to call the company, on the voicemail it stated all tickets are final, no exchanges, refunds or cancellations are possible.Then my friend, who actually waited for tickets to go on sale, paid $620 total for much better seats. I WILL NEVER use this website again. EVER.
It was so easy purchasing a mobile ticket for AC/DC. I contacted customer service just to make sure I'll receive the barcode/pass code for my mobile ticket and they informed me I will receive it.
We have not received anything yet regarding the tickets. When or how do we get the tickets.
Tickets on Sale was fine but they had to go thru TicketMaster and that part did not work well for my mobile phone.
Good so far still awaiting for the tickets and that will complete the order
Todo bien gracias, recibí mi recibo de tickets, estoy esperando mis boletos
Prompt and excellent service.Received email confirmation the same day I purchased tickets.I have no complaints.
It was a good purchasing experience, would recommend to others.
Super easy so far. No issues. Responsive emails. Emails are concise and easy to read and not full of any garbage.
Experience was good, but the service charge fee is outrageous!
It was good, no issues quick and easy, no trouble. I will most likely use website again.
It's been fine so far. The website was easy to use. Hoping that the parking site ticket works fine for the game.
When do I receive my tickets? Very confusing why I haven't received them yet
Will do again, great experience! Had a great time watching the game knowing I got the tickets for a great price!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members