From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobile entry, UPS, and special delivery, depending upon the specific listing.
We hope to add you to our growing list of satisfied lifetime customers. TicketsOnSale.com should be your first stop online for all your ticket needs.
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
Not great cause it was confusing. The price offered is not the price I paid no
Easy, great experience. I was able to pick out exactly what I wanted with ease. Will buy from this site again
No directions given for inside parking. Never been. Felt lost.
More stuff about other stuff. Not trying to review just trying to stop getting did you get my email emails.
Not a tech person. Do not like that everything is on a phone. I dont have a cell phone but my wife does. Do not like digital tickets.
We had a parking spot so that was nice since that is what I paid for
The site is generally fine, although I find it unfortunate that the graphics of the seating do not show the rows or the seats.
My experience was fine up until this. Now I'm confused whether this is required to get my tickets or not. The email is not clear if confirming that I got my confirmation is required for getting my tickets.
A seventy five dollar processing fee is more than any other competitor
It wasn't as straight forward with directions on how to navigate through to get and set up the app. Very busy site.
Please just leave me alone and stop asking questions I don't care to write a review
It could be a little better and a little faster to purchase tickets on the site, but other wise not to bad. Hope to purchase again in the near future.
The process of getting our tickets was very easy! The transfer was quick and straightforward
I thought I was using a known website. I did not realize this was a resale site.
Great service loved the experience would purchase again from them
So far so good! No problems this for my granddaughter's Christmas!
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members