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TicketsOnSaleReviews 36,138

3.8

From the business

TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.

We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.

All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobile entry, UPS, and special delivery, depending upon the specific listing.

We hope to add you to our growing list of satisfied lifetime customers. TicketsOnSale.com should be your first stop online for all your ticket needs.


ticketsonsale.com
Middletown, United States
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TicketsOnSale Reviews Summary

The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.

This summary is generated by AI, based on text from customer reviews

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54,160 reviews
Canada
1 review
0 helpful votes
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Easy to use
August 17, 2025

Easy to.purchase tickets and transfer into account. Follow email is also nice to receive.

Date of experience: August 7, 2025
California
1 review
0 helpful votes
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Tix
August 17, 2025

Everything was great I will definitely use the service again very convenient and I'm confident that the ticket will be delivered on time.

Date of experience: August 7, 2025
Florida
1 review
0 helpful votes
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Overpriced. Parking
August 17, 2025

PrePaid $83.00 for parking on this site for a Miami Marlins baseball game. Arrived at stadium parking they were charging $30.00. This site is so overpriced nearly 2 1/2 times the actual cost to park. Be very cautious if you use this site.

Date of experience: August 3, 2025
California
1 review
0 helpful votes
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Great
August 17, 2025

Great experience at the concert amazing fantastically talented

Date of experience: August 7, 2025
Georgia
1 review
0 helpful votes
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Ticket putchase
August 17, 2025

Smooth and easy experience, no hidden fees or delays on receiving items.

Date of experience: August 7, 2025
Mexico
1 review
0 helpful votes
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Great
August 17, 2025

Fue muy sencillo hacer la compra de mis boletos, buena experiencia

Date of experience: August 7, 2025
Connecticut
1 review
0 helpful votes
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Great
August 17, 2025

Overall everything was easy. Easy to get tickets from the app. Emails were sent out when tickets were available

Date of experience: August 7, 2025
Canada
1 review
0 helpful votes
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Currency on the website
August 17, 2025

I had to say I'm in Canada, but then the prices stayed in USD and I thought it was Canadian dollars. I did see after clicking the payment that it was USD and got billed far more than expected...

Date of experience: August 7, 2025
Canada
1 review
0 helpful votes
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Speedy service, felt sketchy
August 17, 2025

Buying tickets this far in advance it would be nice if there could be some more assurance that the seller would have the tickets available earlier than one day before the event. We're travelling from out of town and not having the tickets in hand prior to driving 6 hours makes me worry a little.

Date of experience: August 4, 2025
Florida
1 review
0 helpful votes
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Amazing Process
August 17, 2025

Fast and easy. A definite repeat. Feel confident the entire process was secure.

Date of experience: August 10, 2025
Massachusetts
1 review
0 helpful votes
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Purchase tickets
August 17, 2025

It was pretty easy to select the seats and purchase the tickets

Date of experience: August 7, 2025
Ohio
1 review
0 helpful votes
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I'm not seeing my ticket confirmation or my ticket so I can print it out

Date of experience: August 11, 2025
Pennsylvania
1 review
0 helpful votes
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Great
August 17, 2025

***First time! Hurray! I'll let you know!
Never purchased parking before. We'll see!
Thank you!

Date of experience: August 7, 2025
Missouri
1 review
0 helpful votes
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Ugh
August 17, 2025

Leave me alone I just want this survey to disappear. Good bye

Date of experience: August 7, 2025
Washington
1 review
0 helpful votes
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Difficult!
August 16, 2025

I found the process confusing and time consuming to make a simple purchase.

Date of experience: August 6, 2025
Washington
1 review
0 helpful votes
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...
August 16, 2025

...

Date of experience: August 6, 2025
Texas
1 review
0 helpful votes
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Fff
August 16, 2025

Ggg fff ggg ggg ggg gg ggg g. F. G. G. Gggg. Dr. Gg. Gg. Gg. G. G. H

Date of experience: August 6, 2025
Florida
1 review
0 helpful votes
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Tickets
August 16, 2025

Purchasing tickets was very simple no hassle! Recommend using Tickets On Sale.

Date of experience: August 9, 2025
Delaware
1 review
0 helpful votes
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Easy
August 16, 2025

Fast and easy to select seats and make purchase. Would use again

Date of experience: August 6, 2025
California
1 review
0 helpful votes
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Excellent service
August 16, 2025

Excellent service good information, take it quick will recommend to other friends or other family member

Date of experience: August 9, 2025