From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobile entry, UPS, and special delivery, depending upon the specific listing.
We hope to add you to our growing list of satisfied lifetime customers. TicketsOnSale.com should be your first stop online for all your ticket needs.
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
Buying was ok but highly nervous as i dint have the tickets yet I DO NOT LIKE WAITING TO LAST MINUTE - so that part of your pricess beeds to be improved
I will NEVER purchase anything from ticketsonsale again. This has been the worst experience ever and I am not happy
I want to sell my tickets but I dont even get the tickets till one day before the concert and I couldn't cancel them either! I wont use this platform to buy tickets anymore
The purchase and delivery was fine. But I thought it was cdn prices, which were still a bit too high. When converted from USD I pro ably paid 2x what I should have. I got suckered by a sponsored Google link, instead of the cdn site I was looking for...
I paid top dollar for the tickets then a service fee. But the worst was a delivery fee! Really a delivery fee? The confirmation was emailed to me, so I guest it was delivered. On top of that I was charged 2 delivery fees! That is bull! One email one transaction but 2 delivery fees.
It's OK, but I still cannot figure out how to save them to my Apple wallet. 21st-century stuff you guys should be able to figure this out.
Good response time to my email inquiries. Thats all i got to say about that. Thanks
I do not know yet I haven't received my tickets yet I do know that
Bought a ticket and now I am going to a show. It was simple and easy.
The process was smooth, and I got immediate response with a link to my tickets.
Bought tickets. Tickets got delivered. Nothing much more to say.
Smooth easy to use transaction, received my confirmation email and now looking forward to attending the event!
Am a senior not used to using my phone for electronic tickets. Had to have grandson find them for me.
Felt very rushed. Not impressed and far less likely to attend anything where I have to use this service.
Online reservation and confirmation were fine. Now I am waiting for my tickets. Then I will tell you about my whole experience,
The prices on the site are way too overpriced! Not sure why…
I was very happy how my experience went with your site. Looking forward to another good experience.
My mistake a bad experience, will have to be much more careful
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members