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TicketsOnSaleReviews 38,818

3.6

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From the business

TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.

We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.

All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...


ticketsonsale.com
Middletown, United States
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TicketsOnSale Reviews Summary

The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.

This summary is generated by AI, based on text from customer reviews

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Maine
1 review
0 helpful votes
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Fast and easy
September 29, 2025

I was able to purchase my ticket without any issues!

Date of experience: September 16, 2025
Texas
1 review
0 helpful votes
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Never got my tickets
September 29, 2025

Terrible. No access to my purchase but charged my credit card. They got my money

Date of experience: September 16, 2025
California
1 review
0 helpful votes
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Easy Peezy
September 29, 2025

Super fast and easy we're definitely purchased again

Date of experience: September 19, 2025
Connecticut
1 review
0 helpful votes
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Just fine
September 29, 2025

It's fine, but not crazy about not knowing which specific seats you bought!

Date of experience: September 19, 2025
Florida
1 review
0 helpful votes
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Good Service
September 29, 2025

At first I was skeptical about the legitimacy of the tickets, but once they arrived the night before the show, and I was able to confidently walk through security and checkpoints, all my worries melted. I was able to enjoy the show in one of the best seats for an amazing price. Will absolutely use this provider for future shows.

Date of experience: September 19, 2025
Washington
1 review
0 helpful votes
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Purchasing tickets
September 29, 2025
Updated review

I ended up going through a third party unintentionally then could not cancel the tickets so I paid double for the tickets. Which was a disappointment.

Date of experience: September 19, 2025

Thank you 😊
September 22, 2025
Previous review

Thank you 😊

Date of experience: September 12, 2025
Massachusetts
1 review
0 helpful votes
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Easy parking ticket
September 29, 2025

This was super easy to use and very easy to get a parking ticket using this platform

Date of experience: September 19, 2025
Maine
1 review
0 helpful votes
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Didn't use my ticket purchase
September 29, 2025

Called venue ahead and was told TicketsOnSale isn't one of their ticket vendors and may not scan when I got there, so I didn't use it

Date of experience: September 19, 2025
Tennessee
1 review
0 helpful votes
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Alabama tickets
September 29, 2025

Easy process. I do not like waiting till November to get the tickets.

Date of experience: September 22, 2025
Kansas
1 review
0 helpful votes
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Wrong ticket
September 29, 2025

I had to reach out because the wrong ticket was initially sent.

Date of experience: September 19, 2025
Florida
1 review
0 helpful votes
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Ticket confirmation
September 29, 2025

I don't like that I don't get the tickets at time of purchase

Date of experience: September 19, 2025
Wisconsin
1 review
0 helpful votes
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There doesn't seem to be a way to add these tickets to my Apple Wallet - which really makes me uncomfortable. I'd like them there rather than having to worry about cel service going into the event...

Date of experience: September 19, 2025
Texas
1 review
0 helpful votes
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Fast check out
September 29, 2025

My first time using the site was a breeze I will book in the future.

Date of experience: September 22, 2025
California
1 review
0 helpful votes
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Great experience
September 29, 2025

I ordered tickets and they were delivered on time and the site was easy to navigate

Date of experience: September 19, 2025
Florida
1 review
0 helpful votes
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Quick and easy
September 29, 2025

I had no problem with my order and received my ticket immediately

Date of experience: September 19, 2025
Tennessee
1 review
0 helpful votes
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So far so good
September 29, 2025

I haven't received my tickets yet because the event is in another couple of months but so far so good. I have been receiving emails.

Date of experience: September 19, 2025
Arizona
1 review
0 helpful votes
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Can't move the tickets to my wallet
September 28, 2025

This is the worst ticket agency, they want you to take a survey of them and will keep emailing you to confirm the receipt of your tickets, however you can not move them from your email and to your wallet so hopefully when I get to the venue they will pull up regardless of how bad reception is. I wish there was a better way to purchase these tickets

Date of experience: September 10, 2025
Ohio
1 review
0 helpful votes
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Columbus Clippers Tickets
September 28, 2025

I thought I was purchasing from the Clippers directly and had no idea I was paying such a high price when I could have bought them for much cheaper.

Date of experience: September 19, 2025
New York
1 review
0 helpful votes
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You need a mobile app
September 28, 2025

Printing is old school. We need an app to bring the tickets on our iPhone. In the Wallet if possible.

Date of experience: April 3, 2025
Minnesota
1 review
0 helpful votes
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Good review
September 28, 2025

Good experience so far. I am trying to get mt parking ticket transferred to my email.

Date of experience: September 18, 2025