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TicketSales.comReviews 2,211

3.4

From the business

TicketSales.com is a trusted ticket resale marketplace. Since 2017, TicketSales.com has made live events more open and accessible; helping millions of fans attend events they love.

TicketSales.com offers peace of mind with a 100% Buyer Guarantee, ensuring all tickets are authentic, accurate, and on time. TicketSales.com is consistently a top rated ticket resale marketplace and all orders are backed by best-in-class customer service.

Is TicketSales.com Legit?
Yes, TicketSales.com is a safe and legitimate source of resale tickets online. Since 2017, TicketSales.com has made live events more accessible; helping millions of fans attend events they love.

TicketSales.com Support:
Need help with an order? The TicketSales.com Customer Care is open 9am-Midnight Eastern, 7 days per week. You can reach the Customer Care team via phone, live chat, or email:
- Phone: (888)-729-4718
- Email: customercare@ticketsales.com
- Live chat: https://www.ticketsales.com/content/contact.html


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TicketSales.com Reviews Summary

The company has garnered significant criticism for its lack of transparency regarding ticket pricing and additional fees, leading to customer frustration and feelings of being misled. Many customers report difficulties with ticket delivery and unresponsive customer service, which exacerbates their dissatisfaction. Conversely, some positive feedback highlights the ease of the purchasing process and timely ticket delivery when transactions go smoothly. Overall, the reviews reflect a troubling trend of customer discontent primarily stemming from unclear pricing practices and inadequate support, overshadowing the few positive experiences reported.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 9 days

Instant Feedback

17,429 reviews
maureen r.
1 review
0 helpful votes
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Easy
December 19, 2018

Easy

Date of experience: December 19, 2018
Kamala D.
1 review
0 helpful votes
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Great
December 19, 2018

Great

Date of experience: December 19, 2018
Daniel E.
1 review
0 helpful votes
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Good Experience
December 18, 2018

Good Experience

Date of experience: December 18, 2018
john a.
1 review
0 helpful votes
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Very good service
December 18, 2018

Very good service

Date of experience: December 18, 2018
Henry S.
1 review
0 helpful votes
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Nice
December 18, 2018

Nice.

Date of experience: December 18, 2018
Dave k.
1 review
0 helpful votes
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Wish you would show in canadian dollars
December 18, 2018

Wish you would show in canadian dollars

Date of experience: December 18, 2018
Vannie P.
1 review
0 helpful votes
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Friends informed me that they purchased their tickets cheaper on ticket master with no fees.

Date of experience: December 17, 2018
Caitlin V.
1 review
0 helpful votes
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Fast, easy, effortless
December 17, 2018

Fast, easy, effortless.

Date of experience: December 17, 2018
Amy M.
1 review
0 helpful votes
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Thanks easy in easy out
December 17, 2018

Thanks easy in easy out

Date of experience: December 17, 2018
Johnny T.
14 reviews
0 helpful votes
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U da best
December 17, 2018

U da best

Date of experience: December 17, 2018
D C.
1 review
0 helpful votes
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Have not used yet
December 17, 2018

Have not used yet. Concert in May 2019.

Date of experience: December 17, 2018
Maria F.
1 review
0 helpful votes
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Me parece excelente la pagina para las compras por internet. Felicidades

Date of experience: December 17, 2018
Don B.
1 review
0 helpful votes
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Does it matter to know where the front of the stage is? Some seats could end up seeing mostly the back sides of the performers.

Date of experience: December 17, 2018
RAY V.
1 review
0 helpful votes
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Great
December 17, 2018

Great

Date of experience: December 17, 2018
Susan K.
20 reviews
0 helpful votes
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Pretty easy
December 17, 2018

Pretty easy

Date of experience: December 17, 2018
BAH I.
1 review
0 helpful votes
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Additional Fees are ridiculous!
December 16, 2018

Additional Fees are ridiculous! Way too high.

Date of experience: December 16, 2018
yvette D.
1 review
0 helpful votes
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Was fast and easy,will give other coment when i receive tickets.thank you.

Date of experience: December 16, 2018
Wilma F.
2 reviews
0 helpful votes
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Its all good
December 16, 2018

Its all good

Date of experience: December 16, 2018
Ian H.
1 review
0 helpful votes
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Seems like there are a lot of little tricks you play to hike up the price as soon as you initiate the buying process.

Date of experience: December 16, 2018
Shana B.
1 review
0 helpful votes
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I had no issues
December 16, 2018

I had no issues

Date of experience: December 16, 2018