From the business
TicketSales.com is a trusted ticket resale marketplace. Since 2017, TicketSales.com has made live events more open and accessible; helping millions of fans attend events they love.
TicketSales.com offers peace of mind with a 100% Buyer Guarantee, ensuring all tickets are authentic, accurate, and on time. TicketSales.com is consistently a top rated ticket resale marketplace and all orders are backed by best-in-class customer service.
Is TicketSales.com Legit?
Yes, TicketSales.com is a safe and legitimate source of resale tickets online. Since 2017, TicketSales.com has made live events more accessible; helping millions of fans attend events they love.
TicketSales.com Support:
Need help with an order? The TicketSales.com Customer Care is open 9am-Midnight Eastern, 7 days per week. You can reach the Customer Care team via phone, live chat, or email:
- Phone: (888)-729-4718
- Email: customercare@ticketsales.com
- Live chat: https://www.ticketsales.com/content/contact.html
TicketSales.com Reviews Summary
The company has garnered significant criticism for its lack of transparency regarding ticket pricing and additional fees, leading to customer frustration and feelings of being misled. Many customers report difficulties with ticket delivery and unresponsive customer service, which exacerbates their dissatisfaction. Conversely, some positive feedback highlights the ease of the purchasing process and timely ticket delivery when transactions go smoothly. Overall, the reviews reflect a troubling trend of customer discontent primarily stemming from unclear pricing practices and inadequate support, overshadowing the few positive experiences reported.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
Hip hip hooray
It's user friendly
Found a better price than other sites, and protection
Super easy. Offering Apple Pay is super helpful. The 'additional fees' are getting a little out of control, though.
I think your service charges are excessive and I had no opportunity for aln alternative shipping method or picking up the tickets at the event. Shipping was very expensive for two tickets. I also find it poor business that my order was placed well in advance of the event, but the tickets come UPS the day before. I was concerned that they would not arrive on time.
Good
Easy to use, but the mark up on the ticket price is shameful and highway robbery.
$15 - turns out to be $30Cdn after all the charges are added
Great
I really like buying tickets with your service. Thank you!
It was difficult to put cc information in because the key beard would disappear
One recommendation is to show seat numbers to ensure that all of the seats are together! Thank you.
Very clear instructions and easy to navigate
Quick and easy
No issues on the web site.
Painless!
Very straight forward ordering. Thanks!
It was fairly easy and quick.
I did not realize the price was in US dollars and I'm guessing there was a fee because the total price was much more than expected. I am not happy at all with the cost.
None
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members