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TicketSales.comReviews 2,211

3.4

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From the business

TicketSales.com is a trusted ticket resale marketplace. Since 2017, TicketSales.com has made live events more open and accessible; helping millions of fans attend events they love.

TicketSales.com offers peace of mind with a 100% Buyer Guarantee, ensuring all tickets are authentic, accurate, and on time. TicketSales.com is consistently a top rated ticket resale marketplace and all orders are backed by best-in-class customer service.

Is TicketSales.com Legit?
Yes, TicketSales.com is a safe and legitimate source of resale tickets online. Since 2017, TicketSales.com has made live events more accessible; helping millions of fans attend events they love.

TicketSales.com Support:
Need help with an order? The TicketSales.com Customer Care is open 9am-Midnight Eastern, 7 days per week. You can reach the Customer Care team via phone, live chat, or email:
- Phone: (888)-729-4718
- Email: customercare@ticketsales.com
- Live chat: https://www.ticketsales.com/content/contact.html


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TicketSales.com Reviews Summary

The company has garnered significant criticism for its lack of transparency regarding ticket pricing and additional fees, leading to customer frustration and feelings of being misled. Many customers report difficulties with ticket delivery and unresponsive customer service, which exacerbates their dissatisfaction. Conversely, some positive feedback highlights the ease of the purchasing process and timely ticket delivery when transactions go smoothly. Overall, the reviews reflect a troubling trend of customer discontent primarily stemming from unclear pricing practices and inadequate support, overshadowing the few positive experiences reported.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 7 days

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17,429 reviews

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Quincy J.
1 review
0 helpful votes
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Great service had no problem using the site
August 8, 2019

Great service had no problem using the site. Plus the site did not rush me to pick my ticket

Date of experience: August 8, 2019
Marta R.
4 reviews
0 helpful votes
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I am a little nervous buying a ticket on this site. Fingers crossed

Date of experience: August 7, 2019
rob m.
1 review
0 helpful votes
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I haven't finish yet
August 7, 2019

I haven't finish yet

Date of experience: August 7, 2019
Jeffrey L.
18 reviews
0 helpful votes
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They sold me bootlegged tickets
August 7, 2019

They sold me bootlegged tickets. Added money to them and provided no value. It should still be illegal.

Date of experience: August 7, 2019
Kim T.
1 review
0 helpful votes
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Site was very user friendly
August 7, 2019

Site was very user friendly

Date of experience: August 7, 2019
Julia N.
1 review
0 helpful votes
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Order was easy service fee too high
August 7, 2019

Order was easy service fee too high

Date of experience: August 7, 2019
Anne A.
1 review
0 helpful votes
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Easy & quick transaction process so far
August 7, 2019

Easy & quick transaction process so far.

Date of experience: August 7, 2019
Stephanie H.
15 reviews
0 helpful votes
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Apparently, parking in Lot A was included with the ticket to the event, but that wasn't made particularly clear, so I bought a parking pass for the show, only to find out that I wasted an extra $20. Parking passes should not have been available for purchase if they were included in the ticket price.

Date of experience: August 6, 2019
DrRonnie L.
1 review
0 helpful votes
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Well user friendly
August 6, 2019

Well user friendly.

Date of experience: August 6, 2019
Jose d.
1 review
0 helpful votes
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Excellent service
August 6, 2019

Excellent service

Date of experience: August 6, 2019
Anthony D.
1 review
0 helpful votes
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A view from the seats would be nice
August 5, 2019

A view from the seats would be nice

Date of experience: August 5, 2019
Oswaldo O.
1 review
0 helpful votes
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Everything was perfect
August 5, 2019

Everything was perfect

Date of experience: August 5, 2019
Patricia A.
9 reviews
0 helpful votes
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Okey dokey!
August 5, 2019

Okey dokey! :)

Date of experience: August 5, 2019
joanne V.
2 reviews
0 helpful votes
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BEWARE...
August 4, 2019

BEWARE... deceptive practices; this is a re-sale site; tickets may be available at
Normal market rate via the "direct" site of the venue; I was mislead to believe that this
Was the actual site of the venue or the ticket venue for artpark,having the address and name of artpark listed at top of page; was not until I received the tickets that i realized these were re-sold
Tickets from someone who could not go or wanted to make a buck.
However, if you do not mind paying almost triple, the site was too quick and easy!
Tickets were delivered promptly with no hassles.

Date of experience: August 4, 2019
Sharon L.
23 reviews
0 helpful votes
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It was fine
August 4, 2019

It was fine.

Date of experience: August 4, 2019
R J.
1 review
0 helpful votes
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This was the first time I have used this service and I have to say it was VERY expensive, but the seats I got were great and we had a great time. We have never been to this sports arena and now know what seats to buy and how to buy them.

Date of experience: August 4, 2019
Emily B.
1 review
0 helpful votes
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Alittle worried I won't get my tickets
August 3, 2019

Alittle worried I won't get my tickets

Date of experience: August 3, 2019
John G.
5 reviews
0 helpful votes
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Disappointed
August 3, 2019

Disappointed. Misleading. Frustrating.

Date of experience: August 3, 2019
Bill L.
1 review
0 helpful votes
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Quick and easy
August 3, 2019

Quick and easy

Date of experience: August 3, 2019
Joe V.
1 review
0 helpful votes
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Quick and easy!
August 3, 2019

Quick and easy! Even when ur drinking! Makes buying tickets a breeze

Date of experience: August 3, 2019