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TicketSales.comReviews 2,211

3.4

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From the business

TicketSales.com is a trusted ticket resale marketplace. Since 2017, TicketSales.com has made live events more open and accessible; helping millions of fans attend events they love.

TicketSales.com offers peace of mind with a 100% Buyer Guarantee, ensuring all tickets are authentic, accurate, and on time. TicketSales.com is consistently a top rated ticket resale marketplace and all orders are backed by best-in-class customer service.

Is TicketSales.com Legit?
Yes, TicketSales.com is a safe and legitimate source of resale tickets online. Since 2017, TicketSales.com has made live events more accessible; helping millions of fans attend events they love.

TicketSales.com Support:
Need help with an order? The TicketSales.com Customer Care is open 9am-Midnight Eastern, 7 days per week. You can reach the Customer Care team via phone, live chat, or email:
- Phone: (888)-729-4718
- Email: customercare@ticketsales.com
- Live chat: https://www.ticketsales.com/content/contact.html


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TicketSales.com Reviews Summary

The company has garnered significant criticism for its lack of transparency regarding ticket pricing and additional fees, leading to customer frustration and feelings of being misled. Many customers report difficulties with ticket delivery and unresponsive customer service, which exacerbates their dissatisfaction. Conversely, some positive feedback highlights the ease of the purchasing process and timely ticket delivery when transactions go smoothly. Overall, the reviews reflect a troubling trend of customer discontent primarily stemming from unclear pricing practices and inadequate support, overshadowing the few positive experiences reported.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 7 days

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17,429 reviews

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Richard B.
1 review
0 helpful votes
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Easy shopping; not as expensive as other ticket sites

Date of experience: August 2, 2019
Rebecca C.
1 review
0 helpful votes
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It was not a complicated process
August 2, 2019

It was not a complicated process

Date of experience: August 2, 2019
Chris m.
1 review
0 helpful votes
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It was easy to order from here
August 2, 2019

It was easy to order from here

Date of experience: August 2, 2019
Gerald B.
1 review
0 helpful votes
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None
August 1, 2019

None

Date of experience: August 1, 2019
Rob H.
1 review
0 helpful votes
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Good experience!
August 1, 2019

Good experience!

Date of experience: August 1, 2019
KAREN R.
3 reviews
0 helpful votes
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I would have liked a more detailed map
August 1, 2019

I would have liked a more detailed map.

Date of experience: August 1, 2019
Marcus F.
1 review
0 helpful votes
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It was good and seamless
August 1, 2019

It was good and seamless.

Date of experience: August 1, 2019
Sandra C.
1 review
0 helpful votes
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Very easy
July 31, 2019

Very easy

Date of experience: July 31, 2019
Karen T.
2 reviews
0 helpful votes
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First time order, fee for ordering online was too much, but prices for actual tickets ok

Date of experience: July 31, 2019
Mark S.
1 review
0 helpful votes
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Efficient
July 31, 2019

Efficient

Date of experience: July 31, 2019
Mallory B.
1 review
0 helpful votes
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User friendly website
July 31, 2019

User friendly website.

Date of experience: July 31, 2019
Jilberto E.
1 review
0 helpful votes
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My overall Experience
July 31, 2019

My overall Experience
Was very easy.

Date of experience: July 31, 2019
Jean C.
16 reviews
0 helpful votes
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Very efficient
July 31, 2019

Very efficient. Thank you.

Date of experience: July 31, 2019
Anna N.
1 review
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Went well very easy
July 31, 2019

Went well very easy

Date of experience: July 31, 2019
Joshua M.
17 reviews
0 helpful votes
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Very easy to use and I like the difference payment options.

Date of experience: July 31, 2019
Kathleen C.
1 review
0 helpful votes
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Easy transaction
July 31, 2019

Easy transaction

Date of experience: July 31, 2019
Don P.
2 reviews
0 helpful votes
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Was a good experience
July 31, 2019

Was a good experience. Went smooth. Will use again.

Date of experience: July 31, 2019
Jane L.
1 review
0 helpful votes
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Quick & easy!
July 31, 2019

Quick & easy!

Date of experience: July 31, 2019
Barbara C.
1 review
0 helpful votes
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EZ PEEZEE
July 31, 2019

EZ PEEZEE

Date of experience: July 31, 2019
John T.
11 reviews
0 helpful votes
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Everything went fine
July 31, 2019

Everything went fine.

Date of experience: July 31, 2019