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From the business
TicketSales.com is a trusted ticket resale marketplace. Since 2017, TicketSales.com has made live events more open and accessible; helping millions of fans attend events they love.
TicketSales.com offers peace of mind with a 100% Buyer Guarantee, ensuring all tickets are authentic, accurate, and on time. TicketSales.com is consistently a top rated ticket resale marketplace and all orders are backed by best-in-class customer service.
Is TicketSales.com Legit?
Yes, TicketSales.com is a safe and legitimate source of resale tickets online. Since 2017, TicketSales.com has made live events more accessible; helping millions of fans attend events they love.
TicketSales.com Support:
Need help with an order? The TicketSales.com Customer Care is open 9am-Midnight Eastern, 7 days per week. You can reach the Customer Care team via phone, live chat, or email:
- Phone: (888)-729-4718
- Email: customercare@ticketsales.com
- Live chat: https://www.ticketsales.com/content/contact.html
TicketSales.com Reviews Summary
The company has garnered significant criticism for its lack of transparency regarding ticket pricing and additional fees, leading to customer frustration and feelings of being misled. Many customers report difficulties with ticket delivery and unresponsive customer service, which exacerbates their dissatisfaction. Conversely, some positive feedback highlights the ease of the purchasing process and timely ticket delivery when transactions go smoothly. Overall, the reviews reflect a troubling trend of customer discontent primarily stemming from unclear pricing practices and inadequate support, overshadowing the few positive experiences reported.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
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Charge is too high.
Boo
It was to be expected I have used this service in the past and received good service before and this time was expecting the same if not better
Received tickets on time and just as advertised. Thanks TS.com!
Quick and easy done on phone while waiting for Paul McCartney show to start!
Easy And Quick
It works
Quick and easy, very satisfied
Rate will go up once I have tickets in hand. I wondered why not deliver purchased tickets faster once purchase was confirmed? I feel I waited too long recieving my purchase. I felt jilted for weeks.
Fast and easy.
No problems at all. I'll definitely use them again.
I'm not aware of any venue that gives you an option of more than one ticketing platform to choose from... the recommendation question doesn't make sense.
Your follow-up survey arrived before I attended the concert... so I don't know if I'll have trouble when I use the tickets or not
Awesome experience.
Not comfortable with mobile tickets
The experience of buying the tickets was great. Very easy.
This was the easiest site I have ever used.
For my husband's 66 birthday and we couldn't be happier
VERY QUICK
First time using your service. We'll see?
Good
Made very simple.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members