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From the business
TicketSales.com is a trusted ticket resale marketplace. Since 2017, TicketSales.com has made live events more open and accessible; helping millions of fans attend events they love.
TicketSales.com offers peace of mind with a 100% Buyer Guarantee, ensuring all tickets are authentic, accurate, and on time. TicketSales.com is consistently a top rated ticket resale marketplace and all orders are backed by best-in-class customer service.
Is TicketSales.com Legit?
Yes, TicketSales.com is a safe and legitimate source of resale tickets online. Since 2017, TicketSales.com has made live events more accessible; helping millions of fans attend events they love.
TicketSales.com Support:
Need help with an order? The TicketSales.com Customer Care is open 9am-Midnight Eastern, 7 days per week. You can reach the Customer Care team via phone, live chat, or email:
- Phone: (888)-729-4718
- Email: customercare@ticketsales.com
- Live chat: https://www.ticketsales.com/content/contact.html
TicketSales.com Reviews Summary
The company has garnered significant criticism for its lack of transparency regarding ticket pricing and additional fees, leading to customer frustration and feelings of being misled. Many customers report difficulties with ticket delivery and unresponsive customer service, which exacerbates their dissatisfaction. Conversely, some positive feedback highlights the ease of the purchasing process and timely ticket delivery when transactions go smoothly. Overall, the reviews reflect a troubling trend of customer discontent primarily stemming from unclear pricing practices and inadequate support, overshadowing the few positive experiences reported.
This summary is generated by AI, based on text from customer reviews
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Quick and easy
Quick, fast, and easy
Service fees are outrageous
Easy, straightforward
Overpriced
Fast and simple! Easy to follow directions.
Thank you! Much appreciate the ease of use and ability to find tickets.
Hello
I didnt have any problem filling out form to get tickets. Hope everything goes just s well in receiving our tickets. Thank you
That's going to be my first booking experience, I hope everything going good
This is my second ticket purchase from you guys, happy so far
Good
I've been a PROUD buyer of Ticketsales.com for a year now and I'm NEVER EVER disappointed; my e-tickets have ALWAYS been delivered QUICKLY!
Easy to use. No hassles.
Bit of a high service fee
It was easy and quick
Hi
Very good experience in ordering tickets
Thanks for the speedy service!
Price changed over time
Wow 37 per ticket for a service charge AND a 6.95 mobile delivery fee that seems a bit much. I get there is a cost to do business but this seems extreme.
**This way my original comment after purchasing the tickets.
I am really annoyed and will be reporting this experience to the BBB ESPECIALLY since I paid for mobile delivery and you sent me the tickets in the mail! This is truly theft and I will never use or recommend you services.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members