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From the business
TicketSales.com is a trusted ticket resale marketplace. Since 2017, TicketSales.com has made live events more open and accessible; helping millions of fans attend events they love.
TicketSales.com offers peace of mind with a 100% Buyer Guarantee, ensuring all tickets are authentic, accurate, and on time. TicketSales.com is consistently a top rated ticket resale marketplace and all orders are backed by best-in-class customer service.
Is TicketSales.com Legit?
Yes, TicketSales.com is a safe and legitimate source of resale tickets online. Since 2017, TicketSales.com has made live events more accessible; helping millions of fans attend events they love.
TicketSales.com Support:
Need help with an order? The TicketSales.com Customer Care is open 9am-Midnight Eastern, 7 days per week. You can reach the Customer Care team via phone, live chat, or email:
- Phone: (888)-729-4718
- Email: customercare@ticketsales.com
- Live chat: https://www.ticketsales.com/content/contact.html
TicketSales.com Reviews Summary
The company has garnered significant criticism for its lack of transparency regarding ticket pricing and additional fees, leading to customer frustration and feelings of being misled. Many customers report difficulties with ticket delivery and unresponsive customer service, which exacerbates their dissatisfaction. Conversely, some positive feedback highlights the ease of the purchasing process and timely ticket delivery when transactions go smoothly. Overall, the reviews reflect a troubling trend of customer discontent primarily stemming from unclear pricing practices and inadequate support, overshadowing the few positive experiences reported.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
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Everything was straightforward and easy to navigate.
Easy to use website and purchase.
Service charges could have been called out a little better, I had to search for them.
It was good sure hope it works. It's a present for my grandson.
Thanks for the service. Hopefully all will be well.
User friendly site
Super easy, fast and convenient!
Easy
Quick and easy, highly recommend!
Why does it cost almost 7.00 to email the ticket? I don't understand the fees attached to a ticket that is emailed.
Easy to acquire tickets
It was great. Easy and quick!
It was OK.
I am having a good experience this time around. Unfortunately the last time I got tickets and got the insurance, they wanted to give me the run around...so I never got reimbursed.
5y45y
IT WAS VERY EASY
I received tickets valued at 30 something and paid triple the amount! Fraud is what I call that!
I was WAY over charged.
Hoping the seats in the balcony are good for concerts.
All good
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members