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From the business
TicketSales.com is a trusted ticket resale marketplace. Since 2017, TicketSales.com has made live events more open and accessible; helping millions of fans attend events they love.
TicketSales.com offers peace of mind with a 100% Buyer Guarantee, ensuring all tickets are authentic, accurate, and on time. TicketSales.com is consistently a top rated ticket resale marketplace and all orders are backed by best-in-class customer service.
Is TicketSales.com Legit?
Yes, TicketSales.com is a safe and legitimate source of resale tickets online. Since 2017, TicketSales.com has made live events more accessible; helping millions of fans attend events they love.
TicketSales.com Support:
Need help with an order? The TicketSales.com Customer Care is open 9am-Midnight Eastern, 7 days per week. You can reach the Customer Care team via phone, live chat, or email:
- Phone: (888)-729-4718
- Email: customercare@ticketsales.com
- Live chat: https://www.ticketsales.com/content/contact.html
TicketSales.com Reviews Summary
The company has garnered significant criticism for its lack of transparency regarding ticket pricing and additional fees, leading to customer frustration and feelings of being misled. Many customers report difficulties with ticket delivery and unresponsive customer service, which exacerbates their dissatisfaction. Conversely, some positive feedback highlights the ease of the purchasing process and timely ticket delivery when transactions go smoothly. Overall, the reviews reflect a troubling trend of customer discontent primarily stemming from unclear pricing practices and inadequate support, overshadowing the few positive experiences reported.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
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Very concerned with this ticket purchase because we were told by Chicago Theater for the Kris Kristofferson concert that we would not be able to confirm that these electronic tickets would be accepted until they scan them at the venue and they go through. So even though we got good price and seats we are now apprehensive if we will be able to even get into the concert.
Easy service
Easy to use, looks reliable
Very fast and easy. Thanks
Nice site - easy to use
It went smooth and was an easy checkout.
Easy to pick up the tickets
Nice service
Fast and easy to understand. I would buy from them again.
Quick, easy, all good!
It was quick and easy site
Delivery was quick and staff answered any questions I had. Very satisfied.
Thank you, I have not used the tickets yet. Event is in the future. Ratings may change
Fast and efficient.
Shopping experience was good.
Easy...veru satisfied
Confusing, extra charges are atrousous
I am so looking forward to seeing Celine Dion at the TD Garden in Boston
Quick and easy method of purchasing tickets for a great show.
Fast and easy but should of checked other sources first since I found the ticket price cheaper elsewhere.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members