website thubmnail of Tickets.Expert

Tickets.ExpertReviews 1,393

3.3
How would you rate Tickets.Expert?
grey star
grey star
grey star
grey star
grey star

Tickets.Expert Reviews Summary

The company has garnered mixed feedback, with notable strengths in the ease of the purchasing process and user-friendly website navigation. Customers appreciate the ability to select specific seats and the quick transaction experience. However, significant concerns arise regarding high and often hidden service fees, leading to feelings of frustration and dissatisfaction. Many customers report issues with receiving tickets on time, lack of responsive customer service, and inadequate communication regarding order status. Overall, while the purchasing experience is generally straightforward, transparency and customer support need substantial improvement to enhance overall satisfaction and trust.

This summary is generated by AI, based on text from customer reviews

service
20
shipping
14
Colorado
1 review
0 helpful votes
Follow Mike Z.
Unfollow Mike Z.
Send Message
Share Review
Report Review

I like a website that makes it easy to find tickets and book right away!
Thank You Tickets. Expert. You really make things easy for the customer.

Date of experience: October 8, 2017
Florida
1 review
0 helpful votes
Follow Susan K.
Unfollow Susan K.
Send Message
Share Review
Report Review

N/a
October 8, 2017

N/a I have no additional comments at this time. I just hope the ticket gets here in time. I actually would have preferred a hard ticket be sent by USPS.

Date of experience: October 8, 2017
Australia
1 review
0 helpful votes
Follow Daniel c.
Unfollow Daniel c.
Send Message
Share Review
Report Review

Terrible use Stub Hub
October 7, 2017

Delivered Yankee tickets 2 days before we arrived and the final time 3 hours after the game had started. Never use them use Stub Hub only

Date of experience: October 7, 2017
Massachusetts
1 review
0 helpful votes
Follow Arnold T.
Unfollow Arnold T.
Send Message
Share Review
Report Review

Sucks
October 7, 2017

This sucks - had a promo code and could not find where to use it. Stub hub would have ben cheaper since I was not able to use the code. Should have bailed but kept looking for the input for the promo code until lo and behold I had made a purchase. Very disappointing.

Date of experience: October 7, 2017
Michigan
1 review
0 helpful votes
Follow Reginald J.
Unfollow Reginald J.
Send Message
Share Review
Report Review

All went well with ticket purchase pray all goes well with game and the Pistons win every game for season

Date of experience: October 7, 2017
Alabama
1 review
0 helpful votes
Follow C R.
Unfollow C R.
Send Message
Share Review
Report Review

Tickets
October 8, 2017

Easy to use but too bad there is such a high fee per ticket instead of by transaction. Not sure yet if we received the tickets. Buying the same day as the event

Date of experience: October 7, 2017
Idaho
1 review
0 helpful votes
Follow Marcina M.
Unfollow Marcina M.
Send Message
Share Review
Report Review

It was a bit confusing, and very expensive. I really think charging someone $100 for tickets that are already expensive seems a little steap.

Date of experience: October 7, 2017
Washington
1 review
0 helpful votes
Follow Cindy E.
Unfollow Cindy E.
Send Message
Share Review
Report Review

Tickets
October 7, 2017

I really don't like the fact that you don't get your ticket until 2 days before the event. With so many scams out there you have to TRUST that they will show up. A stressful way to do this.

Date of experience: October 7, 2017
Washington
1 review
0 helpful votes
Follow Juliauna L.
Unfollow Juliauna L.
Send Message
Share Review
Report Review

Average
October 7, 2017

Seems like a good priced website. I just hope that I get the tickets. I am a little worried. Over then that they seem quick to respond with confirmation.

Date of experience: October 7, 2017
District of Columbia
1 review
0 helpful votes
Follow Will L.
Unfollow Will L.
Send Message
Share Review
Report Review

Terrible
October 7, 2017

Tickets dont get delivered so you never know if you actually will receive them. I still havent received tickets I ordered.

Date of experience: October 7, 2017
New York
1 review
0 helpful votes
Follow Courtney K.
Unfollow Courtney K.
Send Message
Share Review
Report Review

Excellent
October 7, 2017

Excellent ordereing of tixkets. No problem using tje website. Sent email conformation quickly. Cant wait to take my nephew for his first nba game for his birthday!

Date of experience: October 7, 2017
Canada
1 review
0 helpful votes
Follow Mary N.
Unfollow Mary N.
Send Message
Share Review
Report Review

Never again
October 7, 2017

I had bought tickets as a gift for my daughter and her boyfriend. They were going to New York for the first time. They are excited but also anxious. At 24 hours before the show they still didn't know where to pick up their tickets. Buy directly from the venue to avoid stress and anxiety over not knowing if you are really going to gett tickets

Date of experience: October 7, 2017
Washington
1 review
0 helpful votes
Follow Amanda H.
Unfollow Amanda H.
Send Message
Share Review
Report Review

The only thing that is not the best is the fees, really expensive. All together I did have a great experience, especially when calling customer care.

Date of experience: October 6, 2017
Canada
1 review
0 helpful votes
Follow Natasha l.
Unfollow Natasha l.
Send Message
Share Review
Report Review

Worked great to purchase, now we will see how it works when we get the tickets and use them. I would use this site again

Date of experience: October 6, 2017
New Jersey
4 reviews
0 helpful votes
Follow Wanda s.
Unfollow Wanda s.
Send Message
Share Review
Report Review

Good to use was a great site thank you. This was a great experience. The site jabber was grat to use.

Date of experience: October 6, 2017
Washington
1 review
0 helpful votes
Follow Bryce E.
Unfollow Bryce E.
Send Message
Share Review
Report Review

Misleading
October 6, 2017

The official site some how re-directed my wife to their site where they proceeded to charge her double. Shameful!

Date of experience: October 6, 2017
New York
1 review
0 helpful votes
Follow Dalton S.
Unfollow Dalton S.
Send Message
Share Review
Report Review

Ok
October 8, 2017

Ok. It was really OK. As OK as it could be.It could have been OKer. OK. OK. OK. OK. OK. OK. OK. OK. OK. OK.

Date of experience: October 6, 2017
New York
1 review
0 helpful votes
Follow Talhah M.
Unfollow Talhah M.
Send Message
Share Review
Report Review

LETS GO YANKEES
October 7, 2017

Thanks for delivering these tickets to me in a timely fashion. There were no problems nor any issues.

Date of experience: October 6, 2017
Nevada
1 review
0 helpful votes
Follow Dylan A.
Unfollow Dylan A.
Send Message
Share Review
Report Review

Good
October 8, 2017

Would use again great experince. Thank you but wish i couldve had them sent through mail. Thanks again cant wait

Date of experience: October 6, 2017
North Carolina
1 review
1 helpful vote
Follow Ray F.
Unfollow Ray F.
Send Message
Share Review
Report Review

Price gouging!
October 6, 2017

Your extra fees are ridiculous, if I could cancel my order I would!...!...

Date of experience: October 6, 2017

About the business

Industry Experts Finding Tickets for Sports, Concerts, Theater


tickets.expert
South Windsor, Connecticut, United States