Tickets.Expert Reviews Summary
The company has garnered mixed feedback, with notable strengths in the ease of the purchasing process and user-friendly website navigation. Customers appreciate the ability to select specific seats and the quick transaction experience. However, significant concerns arise regarding high and often hidden service fees, leading to feelings of frustration and dissatisfaction. Many customers report issues with receiving tickets on time, lack of responsive customer service, and inadequate communication regarding order status. Overall, while the purchasing experience is generally straightforward, transparency and customer support need substantial improvement to enhance overall satisfaction and trust.
This summary is generated by AI, based on text from customer reviews
I would use this method again. The site was easy to use and checkout was easy. I also liked how the line-up of tickets was volir coded.
Will hopefully get my tickets, service is expensive but at least they had tickets to sell, don't really like to fill out surveys until product has been delivered
Tickets were easy to order. The prices seemed lower or comparable to other sites too. I hope access to my ticket will be easy after filling this survey out.
It was an overall easy process of purchasing the tickets just waiting for confirmation on the order itself. Would like to view the tickets personally.
Very quick and easy, even when you leave the session for hours on end. Surprised at service charge cost, but the show is only two weeks out, so no tickets left from venue. My son is very excited we can go.
It was quick and easy to order the tickets however I think it is ridiculous that I had to write a review to obtain them!
Quick and easy to place order. However, the requirement to fill out a survey in order to get my tickets and post a review is very annoying. I hope downloading the ticket is also easy.
Good service. It is very quick and easy. I would highly recommend this easy service. I'm looking forward to this play.
Quick and easy to place order. However, the requirement to fill out a survey in order to get my tickets and post a review of at least 100 characters changed my rating from 4 stars to 1. I can't just get my tickets without going through this type of verification? Won't use this site again.
I like it, makes it simple for you. I like how it shows you the view from your seating so you could explore around which view you'd like. Very much appreciate how they have the option to change the highest ticket price in case you have a budget.
Should be easy peasy ordering was a breeze, shouldnt be a problem getting tickets by email. So excited now can't wait until April, i'm sure all the sites are about the same pricing. I usually use stub hub so hopefukky competition will bring the price down.
Great service. A little confused by the instructions though, they were not very clear. I don't understand why the tickets were not sent to me immediately
Confirmation email arrived quickly but was a little confusing... wanted to know if I received my order? I would assume this meant my tickets? If so, then no tickets have been sent yet. However they have been paid for - money has been paid from my account.
The web site was easy to use. Everything was perfectly organized. Confirmation was quick and tickets where ready to print within minutes
About the business
Industry Experts Finding Tickets for Sports, Concerts, Theater
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members