The company has garnered mixed feedback, with notable strengths in the ease of the purchasing process and user-friendly website navigation. Customers appreciate the ability to select specific seats and the quick transaction experience. However, significant concerns arise regarding high and often hidden service fees, leading to feelings of frustration and dissatisfaction. Many customers report issues with receiving tickets on time, lack of responsive customer service, and inadequate communication regarding order status. Overall, while the purchasing experience is generally straightforward, transparency and customer support need substantial improvement to enhance overall satisfaction and trust.
This summary is generated by AI, based on text from customer reviews
To many extra charges, Tickets became very expensive
Started at $ 40.00 each and ended up at $115.00 total for 2 ea.
Awesome! Cant wait to receive my tickets via email. I love action Bronson! First time using this method. A little skeptical, but will give it a chance if proven.
First time using this service, easy to use no problems, the fees were a little obscure, but easy to find what we wanted
Need to be more up front with TOTAL price, should consider discount too make it right. Made promise to my guests, feel taken advantage of.
One third of the tickets added on as a service charge seems high! Our government only charges a 5% tax.
This is the first time I'm using this service. But from my first experience it was a very easy experience. It was easy to buy tickets and to find the tickets I wanted for this event.
I don't mind fees, we all have to pay them. What I strongly dislike are suprise fees at the very end of a transaction. 'Nuff said.
Let me get ticket first and make review
Let me get ticket first and make review
Let me get ticket first and make review
Let me get ticket first and make review
Let me get ticket first and make review
I just entered my email and then I got my order and I got it great job I cant wait to see the game its my sisters birthday
I also bought these for some clients and the fees are so obscure that it is not reflected on the invoice and I cant expense something that isn't shown on the invoice for its only on my credit card statement.
We looked for Hello Dolly tickets but they were too expensive. We finally found some here which were close to face value!
The site was quick and easy to navigate but the purchase window was obscured with ads and the service fee (which is outrageous) was not disclosed. I want a refund of the service fees.
Super easy to use. Great Prices! Will use again. I was a little skeptical about using a broker for the tickets but not after this process. Thanks tickets. Expert
Was quick and easy to find tickets for the winter classic. I would definitely use this site again and recommend it to others.
No hassle order! Easy process... looking forward to a great Astro playoff game! Can't wait to take this to the World Series!
I honestly dont know how i feel about this site. My tickets were already over priced but then they added huge fees to them too.
High service fees... a rip off!. Never again. Will tell my friends about this rip off! Very disappointed!
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