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Tickets.ExpertReviews 1,393

3.3
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Tickets.Expert Reviews Summary

The company has garnered mixed feedback, with notable strengths in the ease of the purchasing process and user-friendly website navigation. Customers appreciate the ability to select specific seats and the quick transaction experience. However, significant concerns arise regarding high and often hidden service fees, leading to feelings of frustration and dissatisfaction. Many customers report issues with receiving tickets on time, lack of responsive customer service, and inadequate communication regarding order status. Overall, while the purchasing experience is generally straightforward, transparency and customer support need substantial improvement to enhance overall satisfaction and trust.

This summary is generated by AI, based on text from customer reviews

service
20
shipping
14
Florida
1 review
0 helpful votes
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Genial
October 11, 2017

Perfecion al elegir los boletos para el evento realizado y muy conforme por su pronta respuesta gracias

Date of experience: October 11, 2017
LeRoy G.
Minnesota
1 review
0 helpful votes
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Timberwolves tickets
October 11, 2017

To many extra charges, Tickets became very expensive
Started at $ 40.00 each and ended up at $115.00 total for 2 ea.

Date of experience: October 11, 2017
California
1 review
0 helpful votes
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Great
October 11, 2017

Awesome! Cant wait to receive my tickets via email. I love action Bronson! First time using this method. A little skeptical, but will give it a chance if proven.

Date of experience: October 11, 2017
Canada
1 review
0 helpful votes
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Vegas knights
October 11, 2017

First time using this service, easy to use no problems, the fees were a little obscure, but easy to find what we wanted

Date of experience: October 10, 2017
Missouri
1 review
0 helpful votes
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Service fee rediculious.
October 10, 2017

Need to be more up front with TOTAL price, should consider discount too make it right. Made promise to my guests, feel taken advantage of.

Date of experience: October 10, 2017
Canada
1 review
0 helpful votes
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Service Charges
October 11, 2017

One third of the tickets added on as a service charge seems high! Our government only charges a 5% tax.

Date of experience: October 10, 2017
Tennessee
1 review
0 helpful votes
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Easy
October 11, 2017

Picking and checking out was fairly easy. The only thing i did not like was a surprise fee at the end of the transaction.

Date of experience: October 10, 2017
Texas
1 review
0 helpful votes
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Great
October 10, 2017

This is the first time I'm using this service. But from my first experience it was a very easy experience. It was easy to buy tickets and to find the tickets I wanted for this event.

Date of experience: October 10, 2017
Canada
1 review
0 helpful votes
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Suprise fee at the end.
October 10, 2017

I don't mind fees, we all have to pay them. What I strongly dislike are suprise fees at the very end of a transaction. 'Nuff said.

Date of experience: October 10, 2017
New York
1 review
0 helpful votes
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Let me get ticket first and make review
Let me get ticket first and make review
Let me get ticket first and make review
Let me get ticket first and make review
Let me get ticket first and make review

Date of experience: October 10, 2017
Pennsylvania
1 review
0 helpful votes
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This is great.
October 10, 2017

I just entered my email and then I got my order and I got it great job I cant wait to see the game its my sisters birthday

Date of experience: October 10, 2017
Cesar R.
Texas
1 review
0 helpful votes
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Fees are ridiculous
October 10, 2017

I also bought these for some clients and the fees are so obscure that it is not reflected on the invoice and I cant expense something that isn't shown on the invoice for its only on my credit card statement.

Date of experience: October 10, 2017
New York
1 review
0 helpful votes
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We looked for Hello Dolly tickets but they were too expensive. We finally found some here which were close to face value!

Date of experience: October 10, 2017
Minnesota
1 review
0 helpful votes
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The site was quick and easy to navigate but the purchase window was obscured with ads and the service fee (which is outrageous) was not disclosed. I want a refund of the service fees.

Date of experience: October 10, 2017
Texas
1 review
0 helpful votes
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Hockey
October 10, 2017

Good site, easy to Get What you want! Hope to have a Nice experience at the match on saturday as well

Date of experience: October 10, 2017
California
1 review
0 helpful votes
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Jay Z Tour
October 10, 2017

Super easy to use. Great Prices! Will use again. I was a little skeptical about using a broker for the tickets but not after this process. Thanks tickets. Expert

Date of experience: October 10, 2017
New York
1 review
0 helpful votes
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Fast and easy
October 10, 2017

Was quick and easy to find tickets for the winter classic. I would definitely use this site again and recommend it to others.

Date of experience: October 10, 2017
Texas
1 review
0 helpful votes
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Easy order
October 9, 2017

No hassle order! Easy process... looking forward to a great Astro playoff game! Can't wait to take this to the World Series!

Date of experience: October 9, 2017
Pennsylvania
2 reviews
0 helpful votes
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Very high fees
October 9, 2017

I honestly dont know how i feel about this site. My tickets were already over priced but then they added huge fees to them too.

Date of experience: October 9, 2017
Illinois
1 review
0 helpful votes
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High service fees.
October 9, 2017

High service fees... a rip off!. Never again. Will tell my friends about this rip off! Very disappointed!

Date of experience: October 9, 2017

About the business

Industry Experts Finding Tickets for Sports, Concerts, Theater


tickets.expert
South Windsor, Connecticut, United States