The company has garnered mixed feedback, with notable strengths in the ease of the purchasing process and user-friendly website navigation. Customers appreciate the ability to select specific seats and the quick transaction experience. However, significant concerns arise regarding high and often hidden service fees, leading to feelings of frustration and dissatisfaction. Many customers report issues with receiving tickets on time, lack of responsive customer service, and inadequate communication regarding order status. Overall, while the purchasing experience is generally straightforward, transparency and customer support need substantial improvement to enhance overall satisfaction and trust.
This summary is generated by AI, based on text from customer reviews
Have not received my tickets yet. Going to notify my cc if I do not have them in 30 minutes. Your emails are deceiving.
This service was fast and easy for costumers yo buy tickets so thanks and I hope everything runs smooth
They first give you an email with a receipt then send you another email to confirm the order. I clicked the link and not sure why I have to fill this out to get my tickets.
This service was quick and easy to use, instructions were easy to follow and you receive your tickets within 20 minutes or less or purchasing them.
Fast and easy. I can't wait to see the lacs with my beautiful green-eyed lady! First time on a big date with her.
Process ok, pickup info could.be more streamlined other than that happy wih the process. We still habent receibed info on where to pickup tickets so needs to be near theatre
Tickets were much easier to purchase way better seating which better pricing way better way better experience all overall
The website is easy to navigate and contains all pertinent info. Fast and easy. I would defiantly use again and recommend to anyone.
Great can not wait to go to the concert. We will have a fun time. Cannot wait to go. Lookout here we come.
Fantastic''Invictus Games Closing Ceremony!'' in Toronto! I went to the concert 1st. Then wrote the Review!
Website was super easy to use and find seats. If everything works out I hope I get my tickets and it's not a scam. We'll see lol
Very easy site to use and buy tickets. I would recommend it to anyone buying tickets. I found the process of printing out my tickets slow. Most of the time I buy tickets I can print them out immediately.
Excellent fast and convenient. I would definitely use this process again. Not to mention everything was right at my fingertips
I loved using this website to get my ticket. It was very easy and very fast. Will be using it more often. Thank you.
This site is easy to use. But I havent received my tickets yet. Makes me a little nervous and concerned.
Fees are INSANE! Bought 2 tickets for $97 a piece. My card was charged $267! I'll never use this site again. I let my friend find tickets for me. Never should of trusted someone else to buy my tickets
I hope I did not get scammed I have read a lot of nasty reviews for this site. I guess if I get scammed out of my money and tickets I am the idiot for not checking the reviews before hand. Please prove these review wrong and send me the damn tickets I paid for.
I found prices to be exceedingly high and a failure to mention exorbitant service fees. I also don't understand why I should write a review prior to receiving my tickets. I probably would not use this site again nor recommend it to anyone else!
My reviews of the website was overall good. User friendly easy to find. I will say the fees are a little much! Excepted for the game.
Industry Experts Finding Tickets for Sports, Concerts, Theater