website thubmnail of Tickets.Expert

Tickets.ExpertReviews 1,393

3.3
How would you rate Tickets.Expert?
grey star
grey star
grey star
grey star
grey star

Tickets.Expert Reviews Summary

The company has garnered mixed feedback, with notable strengths in the ease of the purchasing process and user-friendly website navigation. Customers appreciate the ability to select specific seats and the quick transaction experience. However, significant concerns arise regarding high and often hidden service fees, leading to feelings of frustration and dissatisfaction. Many customers report issues with receiving tickets on time, lack of responsive customer service, and inadequate communication regarding order status. Overall, while the purchasing experience is generally straightforward, transparency and customer support need substantial improvement to enhance overall satisfaction and trust.

This summary is generated by AI, based on text from customer reviews

service
20
shipping
14
Arizona
1 review
0 helpful votes
Follow N S.
Unfollow N S.
Send Message
Share Review
Report Review

Question
September 29, 2017

I am expected to write a review before I get my tickets? Doesn't make sense. If I get my tickets right away, I will be satisfied. I do NOT want to post my review. This makes no sense.

Date of experience: September 29, 2017
Illinois
1 review
0 helpful votes
Follow Amy H.
Unfollow Amy H.
Send Message
Share Review
Report Review

Give me my tickets
September 29, 2017

I don't understand why I have to write a review to get my tickets that I ordered. It is actually annoying and I will never use this site again.

Date of experience: September 29, 2017
Nevada
1 review
0 helpful votes
Follow JOHN D.
Unfollow JOHN D.
Send Message
Share Review
Report Review

Poor
September 29, 2017

Failure to disclose service fee when using their service. Too hard to get digital tickets And complete the process.

Date of experience: September 29, 2017
Illinois
1 review
0 helpful votes
Follow Isabel g.
Unfollow Isabel g.
Send Message
Share Review
Report Review

Nice
September 29, 2017

It was a struggle but I mean anything to see cardi b
Im excited but hopefully you guys fix the glitches and the prices because they change every min I check

Date of experience: September 29, 2017
Texas
1 review
0 helpful votes
Follow Fidel M.
Unfollow Fidel M.
Send Message
Share Review
Report Review

Cool
September 29, 2017

Elizabeth Woolridge Grant (born June 21,1985),[1] known professionally as Lana Del Rey, is an American singer, songwriter, and model. Her music has been noted by critics for its stylized cinematic quality, its preoccupation with themes of tragic romance, glamour, and melancholia, and its references to pop culture, particularly 1950s and 1960s Americana.

Date of experience: September 29, 2017
Susan M.
Ohio
1 review
0 helpful votes
Follow Susan M.
Unfollow Susan M.
Send Message
Share Review
Report Review

Easy peasy
September 29, 2017

It only took me 5 minutes to order review and pay. The fees took me by surprise but since I got the cheap seats, it's worth it.

Date of experience: September 29, 2017
Canada
1 review
0 helpful votes
Follow Daithi O.
Unfollow Daithi O.
Send Message
Share Review
Report Review

DO NOT USE THIS SITE
September 29, 2017

I brought Coldplay tickets for BC face value of 70 dollars each these scumbags over charged me $480 hidden charges left right and centre avoid this site at all costs or it will cost you! YOUR WELCOME

Date of experience: September 29, 2017
Texas
1 review
0 helpful votes
Follow Sharyl W.
Unfollow Sharyl W.
Send Message
Share Review
Report Review

Not what I expected!
September 29, 2017

I wrote a good review when I was able to find my tickets and for a good price! But now that Im still waiting for my tickets Im getting angry! They said that I would have my tickets no later than the 10th but its already the 12th! Then I sent 3 emails nobody has responded to my concern for my tickets! Then I have called twice since I have been avoided thru email! And the first time they said I would have them in a couple hours, I waited then I called again and they said I should have them by the end of the day by 5pm! But the event is tomorrow! I ordered the tickets on the 29th of September, they took the money out of my account on the 2nd of October, and they have my money and I have nothing! I wouldnt order from this place again! Its ridiculous having to worry if Im going to get the tickets or not! Lesson learned!

Date of experience: September 29, 2017
Washington
1 review
0 helpful votes
Follow Krista B.
Unfollow Krista B.
Send Message
Share Review
Report Review

Garth Brookes
September 29, 2017

Yay we got tickets! So excited to finally see him and his wife in Concert. Tacoma here we come!

Date of experience: September 29, 2017
Washington
1 review
1 helpful vote
Follow Brandon C.
Unfollow Brandon C.
Send Message
Share Review
Report Review

Nice and easy!
September 29, 2017

Very smooth and instinctual. The pricess as a whole was refreshing, from other experiences. To include Ticket Master. Nice to know that there is another means to obtain tickets. The service fees on the other hand. To be honest were too steep. Service fees turned out to be almost half the ticket price.

Date of experience: September 29, 2017
Oregon
1 review
0 helpful votes
Follow Heavenly D.
Unfollow Heavenly D.
Send Message
Share Review
Report Review

Awesome
September 29, 2017

Awesome I am so excited to see Garth. He's my all time fav. Sooooo this is a surprise for the bf!'nn
:) :) :)

Date of experience: September 29, 2017
Canada
1 review
0 helpful votes
Follow Terry M.
Unfollow Terry M.
Send Message
Share Review
Report Review

First time ordering
October 1, 2017

First time ordering hopefully my tickets come at a prompt time, hope the tickets are good seats then I might use this site agian

Date of experience: September 29, 2017
Colorado
1 review
1 helpful vote
Follow Brandon H.
Unfollow Brandon H.
Send Message
Share Review
Report Review

Great
September 29, 2017

It was a great experience provided me with everything I need. So thanks again for everything you guys did it was very easy to use

Date of experience: September 29, 2017
California
1 review
0 helpful votes
Follow jereme k.
Unfollow jereme k.
Send Message
Share Review
Report Review

Great
September 28, 2017

Just waiting for my email! Great and fast to the point. Can't wait to enjoy my tickets. But the service fees were very unexpected per unit.

Date of experience: September 28, 2017
Canada
1 review
0 helpful votes
Follow Jose S.
Unfollow Jose S.
Send Message
Share Review
Report Review

Ok
September 28, 2017

I just need my damn ticket, and not this bull$#*! submit gang's is obviously a waste of time to write 100 characters

Date of experience: September 28, 2017
Nevada
1 review
1 helpful vote
Follow Vicky H.
Unfollow Vicky H.
Send Message
Share Review
Report Review

Easy ordering
September 28, 2017

The website was easy to navigate and very quick. They seem to have a good variety of tickets depending upon the team

Date of experience: September 28, 2017
Canada
1 review
0 helpful votes
Follow Cheryl S.
Unfollow Cheryl S.
Send Message
Share Review
Report Review

Great tickets & price -- but service fees were an unexpected disappointment... Not sure I'll use this site again...
BUT - these were the 'best' cheap seats I could find... sooooooooooo...

Date of experience: September 28, 2017
North Dakota
1 review
0 helpful votes
Follow Gerald L.
Unfollow Gerald L.
Send Message
Share Review
Report Review

Easy to navigate and see the section you are buying tickets in. But then they didn't give seat numbers after I purchased the tickets, just the row number and section. I hope all the seats are together! Also, the service charges are the highest I've ever paid. I'll be taking Tickets. Expert off my list to buy tickets from in the future.

Date of experience: September 28, 2017
Tennessee
1 review
0 helpful votes
Follow Jennie J.
Unfollow Jennie J.
Send Message
Share Review
Report Review

.
September 27, 2017

I got the tickets i needed at a decent price so i am happy. It was easy to navigate which made the process simpler. I don't really care for how high the delivery fee and service fee were though.

Date of experience: September 27, 2017
Canada
1 review
0 helpful votes
Follow Shelby p.
Unfollow Shelby p.
Send Message
Share Review
Report Review

Good
September 27, 2017

The site was good and easy to navagate, was easily found on the internet and found the tickets i needed in a good amount of time

Date of experience: September 27, 2017

About the business

Industry Experts Finding Tickets for Sports, Concerts, Theater


tickets.expert
South Windsor, Connecticut, United States