The company has garnered mixed feedback, with notable strengths in the ease of the purchasing process and user-friendly website navigation. Customers appreciate the ability to select specific seats and the quick transaction experience. However, significant concerns arise regarding high and often hidden service fees, leading to feelings of frustration and dissatisfaction. Many customers report issues with receiving tickets on time, lack of responsive customer service, and inadequate communication regarding order status. Overall, while the purchasing experience is generally straightforward, transparency and customer support need substantial improvement to enhance overall satisfaction and trust.
This summary is generated by AI, based on text from customer reviews
I am expected to write a review before I get my tickets? Doesn't make sense. If I get my tickets right away, I will be satisfied. I do NOT want to post my review. This makes no sense.
I don't understand why I have to write a review to get my tickets that I ordered. It is actually annoying and I will never use this site again.
It was a struggle but I mean anything to see cardi b
Im excited but hopefully you guys fix the glitches and the prices because they change every min I check
Elizabeth Woolridge Grant (born June 21,1985),[1] known professionally as Lana Del Rey, is an American singer, songwriter, and model. Her music has been noted by critics for its stylized cinematic quality, its preoccupation with themes of tragic romance, glamour, and melancholia, and its references to pop culture, particularly 1950s and 1960s Americana.
It only took me 5 minutes to order review and pay. The fees took me by surprise but since I got the cheap seats, it's worth it.
I brought Coldplay tickets for BC face value of 70 dollars each these scumbags over charged me $480 hidden charges left right and centre avoid this site at all costs or it will cost you! YOUR WELCOME
I wrote a good review when I was able to find my tickets and for a good price! But now that Im still waiting for my tickets Im getting angry! They said that I would have my tickets no later than the 10th but its already the 12th! Then I sent 3 emails nobody has responded to my concern for my tickets! Then I have called twice since I have been avoided thru email! And the first time they said I would have them in a couple hours, I waited then I called again and they said I should have them by the end of the day by 5pm! But the event is tomorrow! I ordered the tickets on the 29th of September, they took the money out of my account on the 2nd of October, and they have my money and I have nothing! I wouldnt order from this place again! Its ridiculous having to worry if Im going to get the tickets or not! Lesson learned!
Yay we got tickets! So excited to finally see him and his wife in Concert. Tacoma here we come!
Very smooth and instinctual. The pricess as a whole was refreshing, from other experiences. To include Ticket Master. Nice to know that there is another means to obtain tickets. The service fees on the other hand. To be honest were too steep. Service fees turned out to be almost half the ticket price.
Awesome I am so excited to see Garth. He's my all time fav. Sooooo this is a surprise for the bf!'nn
:) :) :)
First time ordering hopefully my tickets come at a prompt time, hope the tickets are good seats then I might use this site agian
It was a great experience provided me with everything I need. So thanks again for everything you guys did it was very easy to use
Just waiting for my email! Great and fast to the point. Can't wait to enjoy my tickets. But the service fees were very unexpected per unit.
The website was easy to navigate and very quick. They seem to have a good variety of tickets depending upon the team
Great tickets & price -- but service fees were an unexpected disappointment... Not sure I'll use this site again...
BUT - these were the 'best' cheap seats I could find... sooooooooooo...
Easy to navigate and see the section you are buying tickets in. But then they didn't give seat numbers after I purchased the tickets, just the row number and section. I hope all the seats are together! Also, the service charges are the highest I've ever paid. I'll be taking Tickets. Expert off my list to buy tickets from in the future.
I got the tickets i needed at a decent price so i am happy. It was easy to navigate which made the process simpler. I don't really care for how high the delivery fee and service fee were though.
Industry Experts Finding Tickets for Sports, Concerts, Theater