Overview
Ticket Offices has a rating of 1.8 stars from 210 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Ticket Offices most frequently mention customer service, live chat and concert tickets. Ticket Offices ranks 337th among Tickets sites.
This site looks like Ticketmaster and was the first site on google when I searched the show I want to see. Was charged in US$ and after service fees and exchange have paid nearly triple the cost of Ticketmaster.
The claim 100% guarantee. My show was canceled due to COVID-19 and they are refusing to refund my credit card. They will only givee a credit despite their email that says if you wish a refund instead, contact us in 7 days. Their response to this was. "That's not possible."
I was sold tickets at an outrageous mark up and then when I got to the event the tickets were already used and I had to purchase more at the door and pay a premium since the event was sold out. SCAM do not waste your money. Currently dealing with getting refunded, reporting to the BBB and their terrible customer service.
As of the coronavirus the ball game I purchased tickets for has been canceled and on their site they said you will receive a full refund if games have been canceled. I disputed this with them and they did not give me a full refund they gave me a store credit I asked for a full refund back because I don't need a store credit so I don't buy any sports memorabilia and they refused to give me a refund and only a store credit. Such an awful company. I also never received the tickets to the game so unfair!
I think its ridiculous that i have to waite to recive my tickets i still don't have them i do not recive them intell two days before my show im extremely unhappy when you purchase something you should recive it in a timely manner
I bought tickets from here thinking they were the official ticket sellers for the fox theater. WRONG! I bought 2 tickets for $137 each for rows A-V. I got row O... row O tickets are worth $99.00 on their website. I found the REAL official ticket sellers for the Fabulous Fox (MetroTix) and their row O tickets were $58.00! Called and couldn't get ANY of my money back. DO NOT USE THIS! I lost HUNDREDS of dollars!
We received tickets for the event we had wanted, but the wrong seats (upper balcony vs orchestra). Looks like there is no way to get this rectified, so they have run away with our money
I purchased two tickets for a show at $300.00, without being aware that this is a resale arrangement. The actual price was $90! No people to talk to directly. Save your money.
This company took $650 from my elderly mother that purchased tickets for a broadway show. They never refunded her money and never sent the tickets. Horrible customer service. Stay away!
This company poses as your event venue and then misleads during the ordering process and to top it off adds an additional crazy service after which is not disclosed. Filing BBB complaint and Attorney General complaint. I am a very understanding person but this company is horrible. They will not refund your money for any reason. DO NOT ORDER FROM THEM!
Horrible company. Miserable customer service, you will never get a person live. Can only do SMS link to chat and they hang up on you if you ask for a refund, no matter the circumstances. Refuse cash refunds. Live Nation steered by Black Keys ticket request to them and concert was cancelled due to COVID. Their response was basically so sad, too bad, no refund but a credit which you have a limited time to use. BEWARE AND DO NOT USE THESE PEOPLE.
Total SCAM - Charge way over face value, deceptive shady tactics. DO NOT USE this company. They sent me my ticket via email and it is not issued to me - the venue said they will not accept a ticket issued to someone else. They will not refund me.
My credit card company is disputing the charge and I am contact BBB
This has to be the worst place i have ever purchased tickets. Not only did I not receive my tickets but they wouldn't even refund my money. They said they couldn't refund as the seller wouldn't refund them. I ordered the tickets from them in October and the event was in April. Should have been a no brainer to get the tickets in 6 months but at the time of the event they still couldn't produce the tickets. So not only did I pay almost double for the tickets due to the extremely high price and ridiculous service fees but I never got my tickets. This place is a serious rip off and I will go out of my way to never do business with them at any cost. They are thieves.
RIPPED OFF. Site says $78 ticket and got charged $81 & then a ridiculous service charge. 2 tickets ended costing me $300 Canadian. Service charge was more than 1/2 of what 1 of my tickets were and it was not noticeable when ordering.
STAY AWAY FROM THIS SITE AND PURCHASE SOMEWHERE ELSE AND SAVE SOME MONEY
Can not speak with anyone at this company and will not return emails. They have had my money for over a year with no refund! Beware!
They advertise on search engines in a way that makes you think you're on the site of the box office you're looking for. Then they charge you double + fees. Yes, their site does state that they're resellers, but it's not made obvious and by the team you're made aware of that, it's too late. DO NOT GO ANYWHERE NEAR
They are liars and thieves.
My concert was cancelled. They insisted for over a month after THE BAND announced the cancellation, that it was "only postponed" then when they had to admit the cancellation, they only offered me STORE CREDIT, and NOT the refund they claim is "SO EASY".
And this after I paid for the cancellation insurance. Another waste of money.
I will NEVER use them again!
They sold me 100 dollar tickets PLUS service fees to a band playing at a bar for 28 bucks. What should have been a 60$ bill somehow became 275! Wtf this business is evil.
We were pleased to get the tickets quickly through email, but shocked that the final price wasn't what we expected. Too much surcharge. Will not do this again.
This website sells resale tickets that are not yet available at an enormous price inflation. This is a close to a scam site as you can get.
I bought tickets show, which is now TBD because of the pandemic. I never got a notification of the shows date change, or of ticket delivery procedures. After numerous calls with customer service THEY REFUSE TO REUND MY MONEY. I have don't have the tickets and I don't have the money I paid for them 4 months after the show has been postponed indefinitely.
If you buy tickets through this site never expect to get you tickets or your money back.
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- Chicago, IL, United States
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members