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The company has garnered a largely negative reputation, with customers frequently expressing frustration over poor customer service, unresponsive support, and difficulties in obtaining refunds or exchanges for tickets. Many reviews highlight issues with delayed ticket delivery, misleading pricing, and excessive fees, leading to a perception of the company as unreliable and untrustworthy. Conversely, a few customers noted positive experiences regarding the ease of purchasing tickets and the efficiency of the service. Overall, the sentiment reflects significant dissatisfaction, suggesting an urgent need for the company to improve its customer service and transparency practices.
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Worst ticket purchasing experience ever. Bought 2 tix to a concert same day. Called when the "delivery" email was not received. On the phone for an hour, was transferred to a supervisor who was rude and kept cutting me off. She said the seller typed our email address in wrong and it was their fault. Finally got it resolved, but left late for the concert. Will be disputing the charge with the bank. This was absolutely the worst!
This "business" aka "scam" misrepresents itself as the seller of record for a concert, then hides details regarding the actual seating and service charges until after your credit card is already charged. Their customer service is laughable, i. E., non-existent. Stay away! And tell your friends.
I ordered and paid $822.23 for 4 (four) tickets to Earth Wind and Fire on March 15,2019, TicketOffices confirmed my order with the seller that very day, my seats were supposed to be 2nd tier right row ll and according to TicketOffices they were going to be mobile E tickets. The event is today July 16 at 6:30 pm at Artpark. At 10:00 am July 16 I received 4 (four) tickets, standing room only. I called TicketOffices to get some resolution to this problem and the only resolution they offered was to wait until the seller contacts me. I do not recommend anyone to use this vendor unless you want to lose $822.23.
Purchased concert tickets from ticketoffices, not realizing it is a middle man service, I assumed I was buying from the source as they pay for google ads to be at the top of the search results.
After purchase, I realized I paid double the price for the tickets as listed on ticketmaster. And after the event was rescheduled to a new date and I am no longer able to attend I cannot get a refund. They recommend selling the tickets myself, the problem being that they charged double the price so I will never be able to sell the tickets to remake the money. They do not provide any legitimate service. They are just counting on people to not pay attention to their terms and conditions. THEY ARE A SCAM.
I bought tickets for Judas Priest in Dawson creek. This site claims 100% money back guarantee. I never received the tickets and claimed ups delivered them so that's all they cared. I never received anything and they refuse to get me a signature or any proof! Bull$#*! site, all fake.
I ordered tickets for a up
Coming concert which were easy and my spell check misspelled my address causing my issue and I went through the options to customer service and was easily able to resolve the issue right away with their great service
I thought that I was purchasing event tickets from the venue's website and was directed to ticket offices.com instead. Unfortunately, I not only overpaid for my tickets but was charged unbelievable high fees. This was a birthday/anniversary present and I didn't realize the gross overpayment until the transaction was completed. I called their toll free number for a refund and the recorded message stated to note that because they're a ticket resale company no credits, refunds or changes can be made. This put a huge damper on the otherwise fun I had planned for the night. Ticket Offices is a total ripoff.
Got the tickets, but the match up (teams playing) changed. Did not buy tickets fir the teams playing. Was refused a refund. Ticketmaster would have refunded without issue. Funny thing, my tickets were transferred to Ticketmaster for delivery. These people are not as advertised. I do not recommend using them.
Awful, Please call original retailer. They don't help you when you call them. It is completely
Unacceptable the way they are allowing people to be taken advantage of.
If you're buying tickets I would highly recommend not using this site!
I bought 2 tickets for a show that (the price of tickets was $45 at the door) I just wanted to ensure I got tickets for ahead of time so I used this site. After buying them I was hit with all sorts of fees and since I was also buying for a show in Canada I was hit this the conversation rate aswell and ended up being charged $280 for the set of tickets that should have cost me $90 at the door...
Also if you try to call for a refund or information about the tickets at all you are sent to a automatic voicemail that leads you in circles and doesn't help you at all with no option to talk to a real person.
At this point I'm just praying that these tickets will work at the door and that I haven't been completely scammed
If you want to pay DOUBLE then use this website. Buyer Beware! I paid double for the price of my seats not realizing this was not the official site. My bad, I should have double checked. I called customer service to ask for a refund, and was declined. All they did was give me a $40 credit towards a futue purchase, Like why would I want to do that?!
Don't use these clowns! They just want your money and after they sell you the wrong seats, they tell you it's not their fault! Says a lot about a company when you can't get a customer service person on the phone unless you act like you're buying a ticket. DONT USE THEM!
I purchased some tickets for the Tank and the bangas show in montreal. I bought the tickets on Ticket Office and was charged 22.62$ for service charge and 6.95$ for email delivery. Im not use to buy tickets online so I tought it was the same price on all the other websites. My whole order ended up being 107$ for two tickets (and theres no seats). My friend told me she bought hers for 40$ on another website. I'm pretty disappointed into these fees.
Purchased 6 tickets to an event. 2 members of our party were injured and we are unable to attend. I called Ticketoffices.com and explained the situation. Ha ha ha... NO Refund! You are stuck! They told me to resell them. I told them I was not in the resell business. First of all... the tickets were Extremely overpriced or maybe I could sell them. After checking on the price of other ticket sellers, it paid a little over $100.00 for the same tickets. Now,
I have learned my lesson. NEVER BUY FROM TICKETOFFICES.COM! I'm sure they are laughing all the way to the bank. SCAMMERS FOR SURE. Can't post a picture, but I have an order number #*******
Went to the bull riding last night at Bud Gardens and I have no idea if it was any good or not. I purchased my tickets back in December in order to get great seats. I paid over $225 for two tickets. Our seats were terrible. We were at the very opposite end of the arena to all of the action. I believed that by ordering tickets early and paying top dollar that I would get great seats but I was totally wrong.
Budweiser Gardens and Ticketoffices.com are definitely not interested I customer satisfaction.
This site looks like Ticketmaster and was the first site on google when I searched the show I want to see. Was charged in US$ and after service fees and exchange have paid nearly triple the cost of Ticketmaster.
I bought tickets for the event 'A Conversation with Michelle Obama' taking place May 3rd in Montreal through the firm Ticketoffices.com in January 2019. I finally received the tickets May 2nd, The face price on the tickets is CA$34.50 + CA$10.75. I paid US$132 per ticket plus service charge of US$76.56. Total cost of CA$473.30 when converted. This is 5 times the actual price of the ticket when the amount I paid is converted into Canadian dollars. I called Ticketoffices to have an explanation of the huge difference. The two persons I chatted with repeated what is on their website, which according to them I did not read carefully. That doubled my rage. Stay away from Ticketoffices.com!
They are a scam more than double the price of the original seller. I paid $306 for two tickets that were being sold for $146 on a different for site. Stay away from the site.
Was charged double the face value of the tickets, when I inquired about when they would be shipped I was given a seven month window with the last date being 5 days before the event. Shady and unprofessional
Ordered tickets for what I thought was the correct date. When I received the email they were for the day prior. Tried to contact immediately and correct. They would only offer me $30 credit for $300 worth of baseball tickets for a game I couldn't attend. Filed fraud charges with my bank... I'll never use them again.
Answer: They charged me 76 dollars more than what my tickets cost. When I called to ask why I spoke to two people, and each person gave me a different explanation, and they absolutely refused to give me a refund. I'm so sorry this happened to you.
Answer: Not to my knowledge. I Have yet to receive tickets or any notification about the tickets 8 months after original purchase date.
Answer: Can you give me a answer are my ticket valid. Will they be excepted
TicketOffices is the top reseller with tickets to the hottest shows in your area, with top concert tickets, theater tickets, sports tickets, and more available for top venues throughout the U.S. and Canada.