Concert was great. Wait for Tim & Faith to come on stage was way too long. Seats were OK. Based on seating chart provided 'thought we were closer than we were so that was a tad disappointing but not terrible...
My experience with buying tickets to see Kesha was easy and much less expensive than I thought it would be. I got the tickets in a really short time period, and the seats were fantastic! I will definitely buy from them again!
I brought my daughter to One Direction concert in London as a gift. She was so excited and enjoyed the event a lot. We found a good seat in O2 Arena at a nice price compared to aother web site. I most appreciated it! Thank you
I would like a refund for invoice #******* for the postponed/cancelled Janet Jackson concert that was going to be in Sunrise, Florida in July 2016. The total amount was 343.44 which included a charge,"Federal Exp Saver" of 15.00 and a service charge of 52.44. I never received the tickets which is a mute point now. I am moving from the state of Florida and cannot wait until Janet decides to reschedule or cancell. Any effort in this matter would be greatly appreciated. Thank you, April Tuck
This was a Birthday present to me, from my husband. Plus, I bought a ticket for a friend. Jennifer Lopez was amazing! She is beautiful, and extremely talented. The part in the show where she talks about her kids, was very touching. It brought a tear to my eye.
Thank you, Michelle! We appreciate the time you spent to share your feedback! We’re happy to hear we were able to provide you tickets to your big event!
After waiting 9 months for my order to be fulfilled, they emailed me tickets for a different event on a different day. After spending hours on the phone with customer service, they requested that I give them 1 business day to resolve their mistake. I would steer clear of this company! My tickets were $859.15 and they sent me $60 tickets.
BEWARE
All the 1-star reviews made us nervous, but the 3.5-star average convinced us to go ahead and try it. Placed the order, and immediately got an email confirmation from InSeats.com (?) which stated the seats were -- surprise! -- obstructed view. Immediately called InSeats to cancel and get a refund, and was told sorry, your tickets were already printed, but you should try selling your tickets on StubHub. Yeah, next time I'll just BUY them on StubHub.
Ordered tickets a little over a month prior to the event and was able to print them out right away. For both tickets it saved me $60 plus additional tax and fees that i would have spent using another site. The day of the event, the tickets were better than i thought and the view was amazing. Had a great experience.
Thank you, Rachel! We appreciate the time you spent to share your feedback! We’re happy to hear we were able to provide you tickets to your big event!
I took my son and we loved it. He was totally engaged the entire time. The venue was perfect. We were given the history of the playhouse and tour as well as a little hint on how to meet the cast. It was a really great experience. We are really looking forward to seeing Chicago in NYC next month. Thank you
Great feedback, Kip! We genuinely appreciate it and we’re glad to hear that you’re happy with your order with us!
I have been coming to this Ballet for 23 years and this was the worst performance that I have very seen. There were music misfires (music starting late), No firing of the cannon, dancers not in their right places and one dancer fell. That dancer who fell did handle the fall well and got up and gave a great performance. Several of the dancer did not seem to know their parts and were not well rehearse. The Spanish dancer of the man part was not able to perform, due to him playing dual roles. Bad choices by the production company where made.
I hope for better performances in the future.
Horrible! The tickets are double the price if I bought them from the actual venue. Online scalpers and scam. I will NEVER buy anything from here. The whole time I was at the performance just kept thinking how much these crooks from this site got me for. And their so called customer service could care less.
Thank you for your feedback, I am sorry for your unhappiness with your order with our company. Could you please reach out to us at customerservice@ticketnetwork.com so that we can address your concerns.
This was my first experience buying from ticketnetwork. They were awesome. Tickets came like they were supposed to. Price of tickets were great. We had a wonderful time. I would recommend them to anyone and already have to numerous friends and family. Thanks so much ticketnetwork!
Great deal! I will definitely be back! No negative concerns! Your seats were excellent, plus the VIP inclusion was super valuable. I also found out others with regular seats paid much more than I did for box seats! Thanks for a great deal!
What an amazing concert! Madonna puts on an artistic concert that is a perfect blend of old and new songs. It was worth it and I am so glad to have seen her live! Would definitely recommend it and do it all again.
We park in Lot 4 (perfect for us) east side really short walk to the stadium. We are from New Mexico and just happened to park next to fellow New Mexicans. So of course we we having a blast. But I must say the locals around us were supper friendly. They came over and brought us a pumpkin pie bellow shot. It was amazing. We difinetly do the same thing next year.
Little disappointed that when I went on line to order General Admission Lawn seating tickets with one company and they were $27.00 each, however couldn't purchase them at that time due to not having final count on our party. By that time I went online again, and the Internet took me to your site, and the cost was almost double., Has me question the integrity of your company. Have attended concerts at this site and always GA, never paid double before. Not interested in purchasing from your site again
Thank you for your feedback, I am sorry for your unhappiness with your order with our company. Could you please reach out to us at customerservice@ticketnetwork.com so that we can address your concerns.
Friend was supposed to go to Ticketmaster for Widespread Panic tickets. Instead ended up at Onlinecityrickets.com. She paid $400 each for a $55.00 ticket. Yes, this was an idiot move. I called onlinecitytickets immediately to say this was a grievous error only to be told "too bad, no refunds."
I would have gladly paid a couple hundred for the trouble. Asking $400 is almost criminal. At the end of the day a mistake was made my end, but they could have just deleted the order.
Thank you for your feedback, I am sorry for your unhappiness with your order with our company. Could you please reach out to us at customerservice@ticketnetwork.com so that we can address your concerns.
I bought tickets yesterday spent more than 500$ on them and still can not download my tickets! I have verified my identity, and my bank has already deducted the fee's. I have called customer service several times only to be immediately placed on hold for more than 10min each time! I have sent an email & have had no response 12 hours later! So far I am very unsatisfied!
Hi, Rebecca. Sorry you've been having some trouble. I assure you everything is on track. Your tickets aren't downloadable. They will be physically delivered to your home address. Your tickets are guaranteed to make it to you in time for your event.
Your online system showed specific seats. I ordered center of the row per the image. I received all the way to the right, which was exactly what I was trying to avoid. The email simply says "row L" so you have legal cover, but you also have a disappointed customer. I won't use your service again.
Total discussing you're nothing but ticket scalpers, yeah pretend you and your ticket broker has real tickets available. And you charge my credit card when you know good and well there are no tickets and now I have to deal with my bank's fraud department trying to get my 330.00 back... Not only did you take my money the total embarrassment of me having to tell my friend we have NO George Benson tickets- I guess that's something you'd know nothing about... I will make sure everyone I know will never use you... Total scam!
Overview
TicketNetwork has a rating of 3.2 stars from 2,320 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TicketNetwork most frequently mention great time, purchase tickets and last night. TicketNetwork ranks 7th among Tickets sites.
Since launching in 2007, our website has helped connect thousands of live entertainment fans to the vast network of independent sellers that list tickets on the TicketNetwork® Online Exchange. These sellers—from fans with extra or unwanted tickets, to professional ticket brokers—offer more than 7.5 Million event tickets on our exchange every day.
Our purpose is simple: provide fans (like you!) with access to this huge selection of quality event tickets, even when they are sold out elsewhere.
We have a dedicated team of professionals working hard to make sure that you have the most up-to-date information about upcoming live events and real-time access to the largest ticket exchange on the web. Most importantly, we pride ourselves on providing personalized customer service, cutting edge security, and a 100% Money Back Guarantee, so you can shop safely.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your review. I am sorry that your experience with us was not the best it could have been. We would like to help you with your concerns at this time. Could you please reach out to us at customerservice@ticketnetwork.com so that we can address your concerns.