My so called ticket I printed off required me to get in a long line at the venue to get a real ticket 45 minutes later I had a ticket to enter very deceptive
I purchased tickets for Ed Sheeran in Chicago (9/15/17) on 3/17. My email receipt, states that my e-tickets will be available to me on 9/8 and to keep a watch out for an email. I email both ticket liquidator and the seller on 9/9. No email so I finally call on 9/12. I speak to a really nice girl after 10 mins on hold. She explains that this happens all the time, not to be concern, and that a lot of people are in the same boat because of how Ed sells his tickets. She instructs me to call back around 12pm on the day of the concert if I still haven't gotten my email. Well, no email so I call back. I was on hold for 5 or so minutes, but the gentleman says that I should call back at 4:30 and if I don't have tickets decide what I AM GOING TO DO. I call back at 4:30, on hold for 20 mins. At this point we also call the seller on another line. When I finally speak to a ticket liquidator rep, she tells me I was told to call at 5, and she can't help me because I didn't listen and to call back then, hanging up on me. Thankfully, the seller gets us new tickets in the same row, just a section over. Needless to say, I would rather cut off my own leg than use ticket liquidator ever again.
Great service, and great seats, I priced my tickets the day of the even and i save 50% on what they were going for the day of the event- I will be using them again!. S. Bono
Despite the severe thunderstorm which delayed the show. Cold Play came out and just entertained and put a show on which made you forget the rain and being wet.
It was a wonderful concert and a special night because it was keith and nicolle 10 year anniversary. Will be looking forward to more concerts. Thank you
Great feedback, Elizabeth! We genuinely appreciate it and we’re glad to hear that you’re happy with your order with us!
It was a nice and easy experience. I purchased NASCAR for my parents for a gift. It was easy. They helped me a lot. I appreciate all the help. Customer service was awesome and refreshing.
So glad to help! Thank you for your review!
The original ticket price and the price that we paid was outrageous. Almost 1000% and the price from where we were located at Wells Fargo summer we almost need an oxygen. You lost a client!
Sorry if the price was high for you. The tickets on our site are resale tickets, and tickets that are being resold are sold at market value as opposed to face value. Market value varies based on availability and demand, and those final prices are set by the ticket sellers who list on our exchange. If you get a chance, you should shop around a bit next time you're looking for tickets. You may find that we're still among the cheapest for tickets, at time being cheaper than the actual face value.
THEY PROMISED ME 2 $25 REBATES BECAUSE I BOUGHT 2 TICKETS, I GOT THIS VERBALLY CONFIRMED ON 1/21/16 BECAUSE I SIGNED UP FOR A FREE 1 MONTH TRIAL OF GREAT FUN (WHICH SUCKS BTW). IF YOU DONT CANCEL WITHIN THE 1ST MONTH THEY CHARGE YOU $16.99 EACH MONTH, I CANCELLED WITHIN THE FIRST 30 DAYS ON 2/10/16 AND GOT A CONFIRMATION NUMBER. NOT ONLY DID THEY CHARGE ME THE NEXT MONTH, THEY ONLY CLAIMED TO SEND OUT 1 $25 REBATE CHECK WHICH I HAVE NOT RECEIVED YET AS OF 4/27/16! LIKE THIS WASNT ENOUGH, THEY HAVE 3000 PHONE NUMBERS THAT YOU HAVE TO CALL IN ORDER TO GET A N Y TYPE OF ANSWER! THE "DISCOUNTS" AND ANNOYING PHONECALLS ARE NOT WORTH THE HASSLE! BUY YOUR TICKETS FROM A SCALPER!
Hello Emma! We are sorry to hear about your disappointment with the rebate you have been offered. With your review, it does look as if your disappointment is with a different company then with Ticket Liquidator. If you could directly provide us with your order ID number, we can take a look to see if we are able to assist you in any way. We look forward to your contact.
I had a problem on the internet get my tickets in the guy I had on the phone is fantastic he helped me all the way through the problem thank you very much
I'm so glad our rep was able to help you out! Thanks for the review and enjoy the event!
Too small to sit, too close to another person's sit, not comfortable, too hot inside, hard breath inside, and water bottle is taste so awfully even $5.00!
I always shop around. They have the easiest site to navigate. They are always the cheapest tickets around. I don't know why I waste my time looking around.
We appreciate your feedback, Linwood! We aim to provide the best possible service for each of our customer!
Purchasing and printing tickets were easy. The price of tickets; come to find out were 3 times the cost of the tickets the people next to us paid. Very disappointing!
The concert was good wasnt happy with the seats. I thought I was on ground level. Instead I was up in the grandstand seating on the side of the tv screen
Hi Loretta,
I am sorry to hear you were unhappy with the seats you selected. I looked into your order and I see that your seats were labeled as "Grandstand" when you made the purchase. I apologize for any confusion regarding the location of the seats.
For any future orders, I encourage you to give our sales department a call at 1 888 583 6051 and our sales representatives would be happy to assist you with finding tickets in the section you want at the price you want.
Thank you for taking the time to leave a review!
I purchased tickets online using their platform they were better than the original tickets I purchased! Wow!
It's often said: "You get what you pay for."
This is ALWAYS true with Ticket Liquidator.
Great choice of seats. Fast service. I've never been disappointed.
Jack! We’re delighted to read your feedback about our site! Thank you for taking time to share your positive experience. We aim to provide the best possible service for each of our customer!
Disappointed. Orchestra overwhelmed the band especially vocals. Lights washed everyone on stage. Purchased garden box seats and had to watch large screen monitors.
Tickets bought on ticketliquidator.com were deemed Used when presented at event. Thankfully security guard was kind enough to let us in anyways. Disappointed.
I made a purchase and tried to get Customer Setvice on the phone for over an hour. I sent emails and messages as responses to emails. No one responded. Will never use shain
Sorry to hear you had some issues getting in contact with us. I do see that you managed to speak to the sellers of your tickets who were able to get the tickets sold for you. I'm glad your situation worked out well.
The tickets I purchased were emerald and 4 tickets together. I was not notified that they would be split. And that wasn't the worst part. The seats were in the wheel chair section and were not easily located by any of the ushers that helped us. The concert was going on for about 45 min before they could find the seats. Both sets of 2 in 2 different wheel chair sections. We had to go to the level where the suites were to get to our seats. But we weren't allowed to walk on that level because we didn't have tickets for a suite nor where we handicap. So they had to get a manager and a police guard to escort us to our folding metal chairs in each of our separate sections. Missing half of the concert while straightening this mess out. Besides missing so much of the concert. It was embarrassing having to be escorted through the suite section. The ticket sellers should be specific when selling such seats. I paid over $1400 for 4 tickets in what I thought was a great area, for a surprise birthday present for my husband. We all got a surprise alright!
Ticket purchase was easy. Tickets were bought two days before event, tickets were overnighted in time for the event! Will purchase from this company again.
Overview
Ticket Liquidator has a rating of 3.4 stars from 689 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ticket Liquidator most frequently mention great seats, customer service and concert tickets. Ticket Liquidator ranks 14th among Tickets sites.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi James,
I looked into your order and see that your tickets were actually mobile entry. There is a note on the tickets that says not to print them as a smart device is required to enter the event. This is why the printed tickets did not work and had to be exchanged at the venue.
I apologize for any inconvenience.