Very poor service. Called before going out of town. Told tickets were available. No tickets. Got run around all day. If had known tickets weren't available wouldn't have drive 9 and 1/2 hours.
I bought 4 tickets and had a great time last night! Sting was amazing as was Peter Gabriel. We sat in the back of the arena and the sound was pretty good.
I have used your site for the first time recently and had a good experience. I was pleased with costs, ease and access to venue. I will be using your site again!
That is so great to hear! Thanks for letting us know, Karen!
Your review will help others learn about this website. They will hook you up with what level if price or experience you desire. Shop around it's more that likely you will end up with TL.
My wife purchased tickets from TicketLiquidator.com for me and my son to go to a baseball game on Father's Day as a surprise. Little did I know I would get a bigger surprise when we were turned away at the door because the same tickets were resold on StubHub, invalidating my tickets. TicketLiquidator is nothing more than a third party reseller that provides no service other than protecting scammy tickets sellers. The only possible way to get a refund is to FAX a letter written by the ticket office on 'venue letterhead' that states you were denied access. Little would you know that the ticket office is never going to provide that because they don't want you using these third party middle men either! The ticket office did tell me that anyone can call and confirm that the tickets were sold and honored on StubHub, but TicketLiquidator refused to make that call. At best, they are just a middle man that provides no service other than inflating ticket prices for their own benefit, and at worst they are a front that protects scammers through their B. S. terms and conditions. STAY AWAY!
Hello Joel! We're so sorry to hear about your Father's Day trouble! We did examine this issue for you in greater detail. The reason we require evidence about ticketing problems is because we are not the direct provider of tickets, so we can't verify any issues directly. We therefore require some evidence of your claim, but are flexible in terms of what you can gather and from whom. (Most venues do assist customers if there are ticketing issues. We're sorry to hear that this venue in particular decided to give you a hard time.) Since the venue wasn't assisting you, we took it upon ourselves to connect with your seller and were able to access a 125% refund of your ticket order, in fulfillment of our policies. We are since re-evaluating our relationship with that seller and will make sure that there are further repercussions for them. Ticketing problems are extremely rare, as we have been in business for over ten years and are one of the largest ticket-selling websites online. However, when such problems do arise, we take them very seriously and ensure they are dealt with.
Bad! I ordered the game "New Orleans Saints vs. New England Patriots", Sunday, Sep 17 2017 at 12:00PM. However, you only sent me a recieved. I have not yet recieved message how can I get my E-ticket.
Hey Chien-Hung, just want to let you know I checked up on your order and everything is still on track. With some events, particularly sporting events, the venue doesn't release the tickets until close to the event date to make it more difficult for people to produce fraudulent duplicate tickets. Your tickets are guaranteed to arrive on time for your event, and because they're eTickets, as soon as you receive the email, you can access those tickets from wherever you are.
This site provided access to the tickets that I wanted, very quickly, with a very expedient checkout process and immediate delivery of my tickets to my email
Great! Thank you for sharing your experience!
I was really excited to go to the game but have breathing issues so to park outside the entrance of the stadium was great!$ I'll use them again for parking.
I'm saving you money so you don't have to mail the ticket but you're charging me for printing the ticket myself? And a $13 service fee are you kidding me?
Leon bridges and his band gave us an amazing performance. Bought his cd at the performance and have been listening ever since. A true performer who gave it his all
For the price I feel the tickets didn't satisfied what I thought they would be. I expected the seats to be a lot closer. So I'm disappointed because I've wanted to see him for like for 5 years
Horrible service. No manager in charge. Refund only no customer services. They do nothing when they are at fault.
Hello Shea,
I'm sorry for the issues you had with our service. We assure you that this is not a frequent occurrence. Very rarely does an issue like the one that took place with your order happen, and we hope you accept your full refund along with our sincerest apologies. Thank you for your patience, Shea.
Show was AMAZING & seats were awesome =) Best night ever. Twenty One Pilots were phenomenal, the arena was full of so much happiness and positive energy. The boys did great <3
Perfect seats at a weeks notice, hated hated hated the $25 rebate thing. Company running the deal must be paying someone at your company some good money for that.
The phone sales person was very helpful and identified the most high value seats for our family. She was very organized and made sure I had all the information for our purchase before the call ended.
Great! Glad our customer service helped provide a great experience for you!
They were very accommodating to over-night my tickets and were very easy to get in contact with. Not to mention their price was half of the venue price.
Great! Thanks for taking the time to leave a review!
Sitting in the stadium, wherever you may be, is immeasurably better than watching on T. V. Enjoying the thrill of the crowd adds to the excitement and makes the price of the tickets worthwhile!
Glad the tickets were worth is for you!
We got to the gate and nobody knew of your company nobody knew about tickets, so we spent 2 hours in the sun while they found our tickets and we were not the only ones.
My first time buying tickets and it was an awesome experience. It was quick convenient and easy! My tickets were a very good deal price wise and seating location. I'm very pleased with my purchase.
Great to hear! Thanks for letting us know about your experience!
While trying to purchase tickets there was a question as to when the tickets would be sent. Instead of finalizing the purchase I contacted TL by phone and was advised to have the tickets sent to a hotel in the city where the event was happening, as I would already be en route to the venue when the tickets were scheduled to arrive at my house. I contacted the hotel, discussed the situation, and was told that they would set them aside for me, expecting my arrival that same day. Since this was two months out it seemed a good arrangement. Much to my surprise I received an email from TL that my tickets had already been shipped, two months earlier than expected, and not to my home but to a hotel in another city that I would not visit for 2 months! I contacted TL and was told that I needed to contact the actual seller of the tickets, who represented the actual owner of the tickets. I said that for the $80 I paid for the "excellent service" fee and shipping they had an obligation to see that I got my tickets, and that I had no relationship with any third party seller or owner, and that TL needed to fulfill their responsibility to me. I have yet to receive either tickets or an update from TL and my next recourse will be to register an official inquiry with my credit card company and have the payment reversed.
Overview
Ticket Liquidator has a rating of 3.4 stars from 689 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ticket Liquidator most frequently mention great seats, customer service and concert tickets. Ticket Liquidator ranks 14th among Tickets sites.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Great feedback, Angela! We genuinely appreciate it and we’re glad to hear that you’re happy with your order with us!