Michele S.

The tickets I purchased were emerald and 4 tickets together. I was not notified that they would be split. And that wasn't the worst part. The seats were in the wheel chair section and were not easily located by any of the ushers that helped us. The concert was going on for about 45 min before they could find the seats. Both sets of 2 in 2 different wheel chair sections. We had to go to the level where the suites were to get to our seats. But we weren't allowed to walk on that level because we didn't have tickets for a suite nor where we handicap. So they had to get a manager and a police guard to escort us to our folding metal chairs in each of our separate sections. Missing half of the concert while straightening this mess out. Besides missing so much of the concert. It was embarrassing having to be escorted through the suite section. The ticket sellers should be specific when selling such seats. I paid over $1400 for 4 tickets in what I thought was a great area, for a surprise birthday present for my husband. We all got a surprise alright!