TicketFlyReviews 199

*when I first attempted to purchase tix* their website is misleading about prices. I tried to purchase the GAs for half the cost of the next tier of tix, but the page crashed right as I was finalizing my order. Got stuck with buying next tier up ($1,500 VIPs) because the service charge is basically half as much as the tix themselves, better be worth it... *2 hours ago* I am sitting on hold, waiting for the "next available representative,". I purchased 2 VIP tickets to Life Is Beautiful in Vegas, happening this month. I live in Illinois so we have to leave early to get there in time. The website said they begin shipping wristbands Sept. 1. However, I have not gotten an email saying my wristbands will be shipped. *Now* I just got off the phone with Amanda, seemed nice and like she knew what she was talking about. Apparently they aren't gonna have all the bands shipped until Sept. 15, but they have support tents with extra wristbands if we don't receive ours before we have to go. That'll probably be a bit of a nightmare the first day, but after that I hope we good.

I received an email promoted by Ticketfly for the Bristol Rennaisance Faire for $10 off each ticket. The email clearly stated that the tickets were good for the entire duration of the Faire. We purchased tickets and attempted to use them on Saturday, but were not allowed entry because the barcode was scanning as "invalid." At the ticket office at the Faire, we were instructed to call Ticketfly to find out what was wrong. After spending one hour on the phone (mostly on hold), the Ticketfly representative informed us the discounted tickets were for a specific weekend. We argued the fraudulent advertising and were told there was fine print about the specific weekend somewhere... which we never saw. Ticketfly provided a refund and we had to purchase full price tickets at the Faire ticket office.

I WILL NEVER USE TICKETFLY AGAIN... COMPLETE SCAM AND FALSE ADVERTISING!

Bought a ticket in advance thinking it would be cheaper, ended up costing more than if I bought it at the door, and was told that I "made the choice" to pay more when I accepted the fees. A $3 fee for what? I still have to go to will call and get my ticket. This is a small show that I wasn't worried about selling out. Sorry I went through the billing page quickly because I thought I was getting a cheaper ticket LIKE YOU ADVERTISED. Pointless service that I'll never be using again. They don't care about fans.

I paid an extra 50% of the ticket costs in "service fees." What services were those, exactly? I certainly haven't received any. If it weren't for their outrageous added fees, I could have afforded the next tier of tickets for the show - but then that extra 50% wouldn't have gone to Ticketfly. Funny how that works.

This company is a leech that makes money hand over fist doing absolutely nothing.
Any money they make should have gone to the artists and venues they do business with instead. Ticketfly is a perfect example of what's wrong with the modern entertainment industry.

I called in a couple of days ago to get help with an error message I was receiving when trying to purchase some tickets. After extended wait times on hold, very unhelpful and rather unfriendly customer service, and three different "solutions" that offered no actual results, it's safe to say I'm less than satisfied. I've never had a single issue with ticketfly, but the one time I needed some help, it seems as though they couldn't care less about my issues. Also, the event price went up, when I was assured they wouldn't, thanks for taking more money.

Shouldnt it be easy to purchase tickets on an online ticket buying website? I mean, if you are going to get one thing right - shouldnt it be the core reason for your existence? I've been been trying to buy tickets to concert for 3 days. They mention using some redic protocol call AVS. Which apparently searches an address that may or may not verify with your banking profile and/or banking statement... wth?!? What other address could they need and WHYYYYY? When I called, their unhelpful agent basically repeated everything in the FAQ - and said, "I can try and run it, but we use the same system. Are you sure you havent moved in the past 3-4 years". So let me get this right?... your system is checking address which are not current but potentially 3-4 years old? GET A CLUE!? Unbelievably annoying experience. Ticketfly should be called Ticketfail.

I had no trouble on the website at all. It was quick and easy. I ordered my tickets and i got to go to the concert.

Purchased tickets for an event the day tickets went on sale. Today I received an email from Ticketfly saying my order had been cancelled due to "error with the ticket link". I called TF to confirm and was told the ticket sales were released earlier than they should have been so they were cancelling orders and to just repurchase. So I attempted to do just that, except when I attempted to complete my order, the fees being charged for my 4 tickets was now over $19 versus $9 on my original order.
I contacted TF in an attempt to resolve and in a nutshell I was told - can't help, too bad, sorry.
Unfortunately it seems this is the only way to purchase tickets for some events and these folks will rip you off and cheat you in an instant and you can suck it up and take it in the bum or miss your show.