Review of Musikhaus Thomann e. K.
2 reviews with 3 stars
1 review
0 helpful votes
12/9/19
I would have liked to buy an Hofner Cavern Bass but the delivery date was always postponed so I have had to change my order . The some thing happened with a Cabinet Markbass. The payment had been taken from my credit card before Thomann had sent the items. I'm waiting for the refund for two weeks.
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2 reviews
5 helpful votes
11/15/13
Good products, they have their won brands and they have a nice price/quality ratio.
You can find very well known brands on this site.
The costumer service is quite helpful and competent for the most part.
Delivery is fast but expensive.
They have fixed delivery fee that, to my Country, Portugal is quite expensive 20euros no matter if the article in question is just 1euro.
Free shipping is only for orders over 200euros.
You can find very well known brands on this site.
The costumer service is quite helpful and competent for the most part.
Delivery is fast but expensive.
They have fixed delivery fee that, to my Country, Portugal is quite expensive 20euros no matter if the article in question is just 1euro.
Free shipping is only for orders over 200euros.
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Response from Franziska D., Musikhaus Thomann e. K. Representative
Dear Sergio, thank you for your review. Indeed 20€ shipping costs can be expensive for a 1 euro item but it's quite unexpensive for a heavy amplifier. We do offer this as a flatrate and give free shipping on all orders above 200€. Best regards from Treppendorf, your Fran.
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About Musikhaus Thomann e. K. (from the business)
Description
Musikhaus Thomann is Europe’s largest music store, employing nearly 1400 members of staff. Thomann is a family-run business, offering a huge assortment of musical equipment, accessories, lighting, staging and studio technology. With Thomann’s online catalogue of over 85 000 products, as well as a 5500 m² show room, it has proved its position as the European market leader. The company has on-site music specialists from 18 different countries, who are here to advise our 9.4 million customers from around the world. Thomann currently sends out nearly 26 000 parcels each day.
www.thomann.de
www.thomann.de
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Company Representative
Franziska D.
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