Ordered DC-DLX electric guitar (not b-stock) and I am dissapointed, quality is terrible.
It has plenty of dust particles, small hairs, dirt, blemishes and stains inside the finish. I can look on any part of my guitar and spot a lot of serious imperfections. It's not just a single dust particle! This is the worst paintjob I have seen in any guitar, also back of the neck has a lot of stuff inside the paint and it basically scratches my hand whle playing and doesn't feel smooth at all...
Frets are completly unleveled, and not smooth, bridge is installed too high and I can't lower it enough for decent action. Binding looks kinda dirty and disgusting, fretboard has few huge dents and a lot of toolmarks/scratches.
The worst thing is that guitar was in stock, but Thomann needed 5 days to QC my guitar, now I feel like that was just a lie and nobody even opened the box, also nobody even tried to setup my guitar, because all bridge saddles are in the middle and intonation is way off...
Now I am about to waste few weeks trying to get my money back, or a properly made instrument, wish me luck :|
Hello,
Thank you for your feedback. We’re sorry to hear that you are having problems with your purchase. We kindly ask you to email us on leitung.service@thomann.de with the details of your order, and we will get back to you on this.
Your Thomann Customer Care team.