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TheVarietyStore
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TheVarietyStore

Illinois
1 review
2 helpful votes
Follow John H.
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Ordered a clock in October. No confirmation other than the charge on my credit card. It is now December and all attempts to contact them for a status have failed. Avoid this fake company and save money and avoid aggravation.

Date of experience: December 8, 2016
Florida
1 review
0 helpful votes
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Fraudulent website
December 29, 2016

I ordered a clock and my card was charged immediately. Received a shipment notification on December 8 with a bogus USPS tracking number. Never received the order and no replies from their website contact email. Their is another similar site called the variety shop.co selling the same items... don't buy from them either!

Date of experience: December 29, 2016
Australia
1 review
1 helpful vote
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I purchase a glowing glass pokemon ball in march this year it is now 31st may about to be june and i have still not received the item. To make it worst they took more money out of my card then what the checkout price was. I have tried contacting these people a few times via multiple ways with no response what so ever. If you cant supply the item people have paid for then you should refund the person instead of just taking their money and ignoring them. I would give them 0 stars but apparently the lowest you can go is 1 star and they dont even deserve that. Will never buy from them again and i would tell everyone i know not to buy from them. Absolutely annoyed.

Date of experience: May 30, 2018
New York
1 review
2 helpful votes
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Ordered a Prince clock for my son's only Christmas present December 2. Got the email confirmation, notice of shipping. Started leaving messages on messenger. They assured me they were not a ripoff place, be patient, etc. Now no communication no clock.

Date of experience: January 7, 2017
Germany
5 reviews
8 helpful votes
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Scammer or totally unfit?
December 17, 2016

I too ordered a clock in Oktober and the only thing I saw of this order was the billing on my credit card, close to 60. When trying to inform on the delivery date in December, I found no contact. The site referring to the contact gave an 404 error: Page not found. My bank is still trying to recover the money, but as far I can see now, they too won't get answers.
Update december, 23. Things will get crazy now. A few days ago my bank confirmed cancelling the payment for the clock, and today, after more than 3 months, the clock arrived! Will see what happens next.

Date of experience: December 17, 2016
California
1 review
1 helpful vote
Follow Kathy C.
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I ordered a oil painting of the Disney Villians on Nov. 20 to get in plenty of time for Christmas. Got no tracking number or receipt. I wrote and company confirmed the order on Dec. 10 and said it would go out with the next order. It is now Jan 4 and no painting and no response to any of my daily e-mails and phone messages. Hope to reverse the charges tomorrow on my credit card.

Date of experience: January 4, 2018
GB
1 review
2 helpful votes
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Fraudulent! Don't use!
August 13, 2015

I ordered and paid for an item from this site 6 weeks ago and it never arrived. I got no reply from the numerous e-mails I sent them and the phone number on the website is always on an answering machine. It's a fake company and any good reviews on it are obviously FAKE! AVOID!

Date of experience: August 13, 2015
GB
1 review
5 helpful votes
Follow Jade M.
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This company is a scam. You'll be lucky if they even send you the item you order, if they do it will most likely be fake or faulty, or have parts missing. It will get sent as a gift from amazon which screams dodgy before you even open your package. Your lucky if you manage to contact them by phone, you'll no doubt have some bloke at the other end being rude. Sending rude emails. And will accuse you of being a liar and refuse to give you a refund. If you do send the item back, theyll just pretend they havent recieved it. Even if you track it!

Date of experience: June 19, 2015
New Jersey
1 review
3 helpful votes
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The Variety Shop
December 31, 2016

I was ripped off as well. Order a clock and they charged my credit card. Then I was given a bogus USPS tracking number. When I emailed them they told me it was sent and to give the tracking number a chance with the USPS. I called the credit card company and they reversed the charge. Shame on The Variety Shop and shame on FB for allowing them to advertise.

Date of experience: December 31, 2016
Louisiana
1 review
0 helpful votes
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Ordered a clock 12-4-16. My credit card was charged immediately. Received a confirmation email with no order number or contact info. Received another email on 12-8-16 saying it shipped via USPS with a tracking number. The tracking number has never worked on the USPS website. Never received merchandise. Replied to the email and it is rejected. No contact info. The Facebook page seems to be wiped clean or disabled. http://thevarietyshop.co/
https://www.facebook.com/BeyondBasick

The fake company goes by the names "The Variety Shop", "Gotta Have this Now", "Beyond Basick".

Date of experience: December 28, 2016
Arkansas
1 review
3 helpful votes
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Big Time Rip Off?
October 20, 2016

Purchased a clock on 8/30 and my account was immediately charged. Did receive the order confirmation email but no delivery date. It is now 10/20 and I still have no clock. I've sent the company 4 emails and each one was answered saying they were processing my order etc etc. The last email I received from them was on 10/18 in which they said that my order had been shipped and that I would receive shipping information "shortly". Well that was 2 days ago and I still have no shipping info nor the clock and there's nothing on their site regarding tracking info on my order. THIS COMPANY IS HORRIBLE. Just wish I had looked at the reviews on FB or even googled the company as I surely would NOT have ordered anything from them. Did contact the BBB but they couldn't help because all mail sent to this company is returned so they assume that the company is no longer in business. They just change the location and continue ripping people off.

Date of experience: October 20, 2016
Wisconsin
1 review
1 helpful vote
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Scam con don't do it
January 8, 2017

Ordered the final fantasy pillows in Beginning of December till money and haven't heard anything back yet no email no nothing avoid them don't lose your money on this waste of space company

Date of experience: January 8, 2017
GB
1 review
0 helpful votes
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Superb service
May 29, 2015

My items were delivered very quickly and arrived in perfect condition. The items purchased were really good and great value for money. I would definitely recommend to use this store!

Date of experience: May 29, 2015
GB
1 review
1 helpful vote
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Excellent service
May 29, 2015

Very pleased with the GHD Hair Straightener! My hairstyle stayed so nice for whole 3 days. Could not believe this would ever happen as I have thick long hair, which used to flatten after several hours. Highly recommend this product, you will be enjoying lovely hairstyles for longer.

Date of experience: May 29, 2015
Ohio
1 review
0 helpful votes
Follow T F.
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Look at all the good reviews. Notice that they are all posted on the same day? Yeah thats because someone from the site wanted to drown out the 1 star review.

Date of experience: September 7, 2016
Kansas
1 review
1 helpful vote
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Ordered a Skull clock and received a Nightmare Before Christmas clock. Won't return email request to get the clock I ordered. Stuck with a clock I don't want!

Date of experience: March 6, 2017
GB
1 review
4 helpful votes
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This is a scam website, avoid at all costs. I ordered an item from this website as the low prices combined with the professional look of the website convinced me to give it a go. The item did arrive although it was in amazon packaging and addressed to me as a 'gift' which I thought was very odd. I returned the item as it was no longer needed. The company sent me a returns postage label which I used. They said that they didnt receive the item and that I sent it to the wrong address (I used their postage label!) and are refusing to issue a refund. I believe this website is a scam. I have had no responses to emails or online entries and everytime I phone the number it states that 'the variety store is unavailable'. AVOID.

Date of experience: May 28, 2015
GB
1 review
1 helpful vote
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Quality service!
May 29, 2015

I would and have recommended The Variety Store to anyone who needs quality products at very reasonable prices! And delivered promptly and efficiently!

Date of experience: May 29, 2015
GB
1 review
1 helpful vote
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Very helpful staff. I made an error with my order and the people at the firm quickly sorted it and were very helpful. Delivered quickly and was the best price on the internet.

Date of experience: May 29, 2015
GB
1 review
0 helpful votes
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Wonderful service, excellent value for money and nicely wrapped, delivered quickly. Would highly recommend to other buyers. Thankyou.

Date of experience: May 29, 2015

Overview

TheVarietyStore has a rating of 2.6 stars from 30 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with TheVarietyStore most frequently mention credit card and tracking number. TheVarietyStore ranks 855th among Home Decor sites.

service
5
value
5
shipping
5
returns
4
quality
5