TED's ElectronicsReviews 90

I called to confirm that the discounted offer for the camera I wanted was legit and to ask why they sell their items for so much less than what they go for. I was told on the phone that it was because there is no manufacturers warranty and that instead Ted's offers their own warranty. I purchased the Nikon D5600 two lens kit from them over the phone. While I did receive two lenses, this was NOT the Nikon two lens kit! It was a one lens kit and some other off brand lens that they threw in the box to replace the actual lens that I should have received. When I called to make this known I was told that I should have specified that that's what I wanted! Excuse me? Lol. You're a camera company... YOU SHOULD HAVE SPECIFIED THATS NOT WHAT I WAS RECIEVING! They know what they're doing is wrong, she made zero apologies and was quite rude on the phone. Do yourself a favor and just buy direct, it will cost you only slightly more for your peace of mind, and you'll never have to deal with this unethical company, or have to pay the return shipping when they inevitably scam you. Not to mention the extra accessories they offer are not good quality and the camera box was open and spilled all over the larger box when it arrived, so they do not package their items safely at all, which means you run the risk of the item breaking in transit and likely being held responsible since this company clearly doesn't believe in doing the right thing.

My boyfriend bought me, through my eBay account, a Canon Powershoot Camera from Ted's Electronics. It came with some weird kind of charger which didn't fit the camera, so the camera was unusable. For two weeks, I tried to get the correct return information and then on the last date eBay allows, they got it to me after talking on the phone with them. They then called Bay (right after speaking to me) and got the return cancelled because the 30 days were up. After returning the camera (I put it in the mail within an hour of receiving a return authorization over the phone and by email, FINALLY), they told me it was too late to get any money back. I then called them and they said they would refund, but they only gave 68% of the money back. They are sneaky, sell used items and their customer service STINKS! December, 2018

I ordered Canon PowerShot SX720 HS camera from Teds Electronics through Google Express on Dec. 12th 2018. Google Express explicitly says I have money back guarantee and trusting that issue I ordered the camera, despite never heard of this company before, because they offered the best price on the camera. Lo and behold, confirming my suspicion/typical mismanagement case - sent to another address addressed to "A PILLERIS" at Garden City, NY. I live in West Coast... Why has it been delivered to East Coast? Who knows... has the delivery (USPS) messed it up? Or did the delivery address altered on purpose to your cousin's address? Or was the camera never sent and did the company get full credit from VISA and screw Google Express? (yest I got full return from Google when I complained I never received the package) who know?

D3300 purchased in September 2017 - fast approaching the 1 year anniversary and warranty limit. The camera had been shooting way underexposed for some time and I was heading for a vacation. Camera is a must! Ted's received my D3300 and turned around a replacement D3400, for a small fee, in days! They made my day, and vacation. I am highly impressed by there responsiveness - accepting responsibility for the camera and providing such a timely replacement. I would continue to recommend them. Thank you Ted's!

I ordered a Canon camera. It arrived with FOR JAPAN ONLY. Not intended for sale outside Japan. Also the spring for the auto lens cover was faulty so it did not close completely. Called TEDS & they would repair it for a cost. Notified Canon Co who said it was under warranty if just purchased. Canon could not get a replacement part but sent me a new replacement camera. TEDS claimed the product was NEW.