My boyfriend bought me, through my eBay account, a Canon Powershoot Camera from Ted's Electronics. It came with some weird kind of charger which didn't fit the camera, so the camera was unusable. For two weeks, I tried to get the correct return information and then on the last date eBay allows, they got it to me after talking on the phone with them. They then called Bay (right after speaking to me) and got the return cancelled because the 30 days were up. After returning the camera (I put it in the mail within an hour of receiving a return authorization over the phone and by email, FINALLY), they told me it was too late to get any money back. I then called them and they said they would refund, but they only gave 68% of the money back. They are sneaky, sell used items and their customer service STINKS! December, 2018