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The Mine Reviews Summary
The company has garnered a mixed reputation, with some customers appreciating the competitive pricing and timely delivery of certain products, which has led to repeat business from a few satisfied clients. However, a significant number of reviews highlight critical issues, particularly regarding service delays, lack of accurate stock information, and inadequate customer support. Many customers expressed frustration over unresponsive service, difficulties in processing returns, and unresolved order issues, leading to a pervasive sentiment of distrust. Overall, while there are positive experiences, the prevailing trend indicates a need for substantial improvements in customer service and transparency.
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Purchased this as an upright piano lamp. It arrived in good condition and has 3 modes - 50% light - 100% light - off.
The base could be a bit heavier but it is still very solid.
Absolutely outstanding service. Ask problems resolved quickly. Moore my first online go to.
I've ordered a few hard to find items that were overpriced on other sites. ATG customer support really came though for me the one time I needed them. Good values and fast shipping are my experience with ATG. Highly recommend you give them a try.
I needed a lot of furniture in a short amount of time. ATG had the stock on hand and was able to fill my order quickly!
I needed new cabinet hardware -- first to update the home I was selling and then for the new home I bought. The selection at ATG was the best I had seen and the prices terrific. My order came quickly, packaged securely. Great experience -- ordering my outdoor furniture for the new home from ATG soon.
First off, the dining room furniture is better than pictured, it is beautiful. However the delivery was a nightmare. I purchased the white glove service and the guy that delivered the furniture was the one to put it together. Obviously it is a 2 man job so they had to come back a week later. They same guy came back and struggled for about 3 hours himself and then someone else came to help. Let's face it, they are truck drivers not some one to put together furniture! 7 hours later it's is somewhat out together. My husband had to redo most of it and finish what they couldn't do. I wasn't
I ordered a few kinds of curtains that were better price than on other sites. They came very fast and always in new condition. Very glad I purchased here and I will continue to order anything else I need for the home.
I have made many purchases from ATGStore.com and have never been disappointed. My items have always arrived as promised and in excellent condition. Now, I go to ATGStore.com for most everything.
I've never had a problem ordering items from ATG. From faucets to lamps to shower heads, I always get what I expect and shipped quickly
I purchased a pair of bathroom vanity lights. I love the style, and the price was amazing. My only complaint is that the glass shades are very gold, and didn't come across that way in the picture. They really darkened the room, so I did replace all 6 shades with white glass. But even with the added expense, I still saved money and I really love the fixtures. They arrived quickly and well packaged.
We love our new light, everybody that see it says how nice it is!
Unequaled Customer Service. Purchase a light fixture which arrived promptly, but much to my dismay arrived with the wrong installation instructions thereby causing one of the parts to break. I called ATG stores without much hope and the part was replaced at no cost to me. I was flabergasted. Thank you very much. Totally un expected.
Wonderful shopping experience. Our item was just as advertised and the shipping was immediate. Easy to assemble, plenty of great instructions. Would definitely recommend shopping online with ATGStores.com.
Great communication with the website. Purchase came well packaged and with thorough instructions. Very happy.
Dining Room Chairs arrived quickly and were exactly as described. Liked the color and appear to be made well. Comfortable to sit on and hopefully will wear well.
I am never disappointed when shopping this site-the selection is across the board great-shipping is quick and the products are quality beyond belief! This is a go to site for me when looking especially for hardware!
Purchased curtains on this site. Very beautiful. Great quality.
From the business
Welcome to The Mine - a curated collection of high-quality home furnishings, lighting, hardware, & home d̩cor to fit your home's unique style.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members