The Mine
Questions & Answers
Here’s what buyers have asked with answers from The Mine staff and previous consumers.
10
questions answered
0%
answered within 1 day
Answer:
Robert, currently our inventory indicates that it is in stock but our system will contact the manufacturer to verify once an order is placed.
By Melissa C., over a year old
Answer:
Brad, feel free to reach out to our Customer Care team at 1-844-843-6463 or via email at support@themine.com so they can look into your specific order and see if it qualifies for a return. Thank you - The Mine
By Melissa C., over a year old
Answer:
Liz, we would like to look into this order further to resolve your issue. Can you provide us with an order #, or the email you purchased the order with? Thank you! - The Mine
By Melissa C., over a year old
Answer:
Mink, we have an incredible Customer Care team that would be happy to assist in any potential order issue. We are dedicated to making sure the item arrives on time and in the best condition and if it isn't we will make every effort to correct it. Additionally, we have a Personal Concierge team that can assist if you would like a member of our team to watch your order from placement to delivery and give you updates on the way! Thank you for inquiring and we hope you shop with us soon!
By Melissa C., over a year old
Answer:
Connie, we have recently re-branded and have changed our name to The Mine, formerly ATGStores.com. To reach our team please dial 1-844-843-6463 to reach out team. Thank you!
By Melissa C., over a year old
Answer:
Tim, we are a drop-ship only company which means we ship directly from the manufacturer to the customer and do not hold any inventory ourselves. If you purchase an item, it will come directly from the manufacturer. Let us know if you have any further questions!
By Melissa C., over a year old
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