website thubmnail of The Mine

The MineReviews 484

3.2

On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate The Mine?
grey star
grey star
grey star
grey star
grey star

The Mine Reviews Summary

The company has garnered a mixed reputation, with some customers appreciating the competitive pricing and timely delivery of certain products, which has led to repeat business from a few satisfied clients. However, a significant number of reviews highlight critical issues, particularly regarding service delays, lack of accurate stock information, and inadequate customer support. Many customers expressed frustration over unresponsive service, difficulties in processing returns, and unresolved order issues, leading to a pervasive sentiment of distrust. Overall, while there are positive experiences, the prevailing trend indicates a need for substantial improvements in customer service and transparency.

This summary is generated by AI, based on text from customer reviews

We monitor reviews for authenticity

Ohio
1 review
0 helpful votes
Follow Barbara B.
Unfollow Barbara B.
Share Review
Report Review

ATG lighting
May 9, 2015

I was very pleased with my two light fixtures I ordered. The website is user friendly and delivery was fast.

Date of experience: May 6, 2015
Indiana
1 review
0 helpful votes
Follow Laurie P.
Unfollow Laurie P.
Share Review
Report Review

Great quality/great price
May 9, 2015

A great place to search for a variety of items! We have purchased lighting, drawer knobs & pulls. Shipping is quick, & well packaged!

Date of experience: May 6, 2015
New Jersey
1 review
0 helpful votes
Follow Paul F.
Unfollow Paul F.
Share Review
Report Review

Great Deals
May 9, 2015

I got some Hickory Hardware hand pulls for my kitchen. The quality was very good. Nice and heavy.

I will be buying more for another project soon.

Date of experience: May 6, 2015
Florida
1 review
0 helpful votes
Follow Michael D.
Unfollow Michael D.
Share Review
Report Review

Lowes Pooler, GA
May 9, 2015

Convenient big box for me. Prices tend to be higher than other big boxes, but they are further away. Usually has what I am looking for. Lawn/Garden shop well stocked. Staff usually very helpful when I need help.

Date of experience: May 6, 2015
Virginia
1 review
0 helpful votes
Follow Robert D.
Unfollow Robert D.
Share Review
Report Review

Using ATGStores.com
May 9, 2015

I found the site easy to work with and you can find pretty much everything you need for around the home.

Date of experience: May 6, 2015
Oklahoma
1 review
0 helpful votes
Follow Jan H.
Unfollow Jan H.
Share Review
Report Review

Door & bell
May 9, 2015

Looked at door handles and door bells, expect to order as soon as I know when the new door can be installed. AGT has good prices on most items.

Date of experience: May 6, 2015
Florida
1 review
0 helpful votes
Follow James B.
Unfollow James B.
Share Review
Report Review

Laminate Countertops
May 9, 2015

We ordered Laminated countertops from Lowes, on a few occasions for our work live loft complexes. The materials were good. Fabrication perfect. Delivery, on time. And of course, price was good. Pretty generic application, but a totally fine solution from our standpoint. The color, SMOKY TOPAZ was dark and interesting enough as to not seem too generic or ordinary.

Date of experience: May 6, 2015
West Virginia
1 review
0 helpful votes
Follow Joy W.
Unfollow Joy W.
Share Review
Report Review

Stool and snake bar set
May 9, 2015

Excellent service and the product exceeded my expectations.

Date of experience: May 6, 2015
New York
1 review
0 helpful votes
Follow Nathan H.
Unfollow Nathan H.
Share Review
Report Review

Quick, accurate, cheapest deal
May 9, 2015

We needed an extended lip strike plate for our new outer door- this was the best deal and we had absolutely no problems. Couldn't have been easier!

Date of experience: May 6, 2015
New Jersey
1 review
0 helpful votes
Follow Phil R.
Unfollow Phil R.
Share Review
Report Review

Experience
May 9, 2015

This asks for an opine on experience with ATG. While I have bought many products from ATG, my expiences have been 5 star, my products have been 5 star and i highly recommend ATG to anyone!

Date of experience: May 6, 2015
Kentucky
1 review
0 helpful votes
Follow Lkz S.
Unfollow Lkz S.
Share Review
Report Review

Draperies
May 9, 2015

The service was excellent and the Drapery panels are amazing!

Date of experience: May 6, 2015
Michigan
1 review
0 helpful votes
Follow Eric B.
Unfollow Eric B.
Share Review
Report Review

Returns not easy enough
May 9, 2015

As far as online purchases go ATG made returning a few light fixtures as difficult as I could possibly imagine. They need to simplify their return process. I don't make many returns but do a lot of online shopping so of course occasionally make some returns. Had to email tracking info to them along with a bunch of other nonsense. It has made me hesitant to buy through them again.

Date of experience: May 6, 2015
New Jersey
1 review
0 helpful votes
Follow Dana A.
Unfollow Dana A.
Share Review
Report Review

Great experience
May 9, 2015

I was looking for a unique woodworking application. It was exactly what I was looking for. Loved it.

Date of experience: May 6, 2015
Colorado
1 review
0 helpful votes
Follow Steve M.
Unfollow Steve M.
Share Review
Report Review

Great Products
May 9, 2015

Every time I have ordered anything it has always arrived quickly and in great condition. Will continue to Purchase from them

Date of experience: May 6, 2015
Georgia
1 review
0 helpful votes
Follow Daniel B.
Unfollow Daniel B.
Share Review
Report Review

Furniture
May 9, 2015

I looked in numerous stores and found nothing I like. ATG had exactly what I was looking for ornate end tables with no glass.

Date of experience: May 6, 2015
California
1 review
0 helpful votes
Follow linda g.
Unfollow linda g.
Share Review
Report Review

AS described
May 9, 2015

Items were shipped quickly and were just as described... Thank you

Date of experience: May 6, 2015
California
1 review
0 helpful votes
Follow Sonny S.
Unfollow Sonny S.
Share Review
Report Review

Thousands of items, free shipping, quality products, fair prices... what's not to like?

A great place to shop.

Date of experience: May 6, 2015
New Jersey
1 review
0 helpful votes
Follow Vincent L.
Unfollow Vincent L.
Share Review
Report Review

Handles
May 9, 2015

I had a quick and easy experience. Website was clear and no problems ordering.

Date of experience: May 6, 2015
California
1 review
0 helpful votes
Follow mae r.
Unfollow mae r.
Share Review
Report Review

Lighting
May 9, 2015

ATG Stores is one of my favorite distributers for lighting, the customer service and follow thru are second to none.
Great people working at ATG!
Bravo

Date of experience: May 6, 2015
Utah
1 review
0 helpful votes
Follow William S.
Unfollow William S.
Share Review
Report Review

Five star
May 9, 2015

I needed info on different types of plants for shady area. The girl was very nice and supplied information as per our request.

Date of experience: May 6, 2015

From the business

Welcome to The Mine - a curated collection of high-quality home furnishings, lighting, hardware, & home d̩cor to fit your home's unique style.


themine.com
Founded in 1999
Jamaica, NY, United States