The Last HuntReviews 84

I've ordered twice from this site. 2 items from my order were damaged so I contacted the customer service immediately. After 3 days they replied asking if I would like to return the items and they will issue a returning label, so i said yes. Haven't heard back since then, emailed at least 10 times in the last 2 weeks. Zero response. I'm out of pocket $600 with damaged items I can't use. Just stay away from this site, doesn't worth it.

I bought a pair of shoes that I had owned previously and loved, but they were falling apart after many years of use, so it was time to get another pair. The last hunt had a good deal. Upon arrival, I realized they didn't fit. In comparing these side by side, they are different sizes (even though they claim to be the same) and there are quite a few differences that are indicative of knock offs. No wonder all sales are final. These guys are scammers, don't give them any of your money

I am only asking if still possible to change an item size and color but they cancelled my order right away without explanation. Very bad customer service.

This company brands itself as a great place for deals on previous season's clothing, footwear, accessories. It basically sells products Altitude Sports sends them once they feel the items are no longer the latest version or fashion. While these are 2 different companies one relies on the other for product. OK - the problem with the Last Hunt is lack of service and inability to return items that are not the right size as listed. For example if you buy an 8 and the brand sizes it like a 6, too bad. You cannot return it. Their argument is that you got it at a great price so live with it. OK that is the deal they put up front. Fine... then why is the service so crappy? If you email them you are a very fortunate person if you get a response in 2 days. This can mean the item you wanted to buy is gone by the time you hear back if you have questions. They don't set up any service to respond to queries in a reasonable time frame. Also they take their sweet time in getting the item out for shipment... you may get an email in 3 days it is being shipped out if you are one of the fortunate ones - otherwise expect to wait longer to say it has been shipped. As a result the item is slower than the 'slow boat to China (not meant to be derogatory against Asians... just an old expression related to time and distance travelled centuries ago). I am quite stupefied that Altitude Sports continues to associate with this brand (reputation by association - risk of damage to it) and that the Last Hunt continues to stay in business. In the area of COVID economists are saying that the businesses that thrive and will continue to exist are those that provide good customer service. It is not price or service that determines success but service then price.

Pay attention to all details in page description.
All sales are final, no exchange or refund if something is not ok.
In my case I ordered a jacket size M.
I received the order but I can say that the number is rather S.
Don't be influenced by the reviews on their page.
I wanted to leave a negative review for my case and I noticed that they post on the site only the reviews that suit them, respectively only the positive ones.
My review has not been posted.
Very disappointed and in the future I will avoid buying from this seller.
A small company for which only profit matters.
Customer satisfaction does not matter to them.

Purchased items that in the reviews stated fit small so I bought a size up. This still wasn't large enough and the sizing is not even close to other manufacturers. With that said I just wanted to exchange for a larger size. The Last Hunt basically said 'too bad so sad'. Nothing we can do for you. Brutal customer service. I understand no returns as a policy but at least give the customer an exchange. Last Hunt, my Last Purchase! Good customers only stay for good retailers.

Great prices but size didn't fit and I could not return. I suspect they won't be in business long. Suggest you go elsewhere unless you are 100% sure. Who doesn't do returns these days?

I have been a victim of terrible customer service from The Last Hunt. I was shipped someone else's order, while my original order shows it has been shipped. Its been over a week, and I am getting the most unsatisfactory answers by email (they do not employ customer service reps here - even for their own mistakes). After requests for pictures of shipping labels, contents of the box, I am now having to wait for more information on how to send back this mystery box. So after about 3 weeks now, of originally placing my order, they are advising me to go back on to their website, to re-order again! I will be in touch with my credit card company, as this seems to be a scam to me!

I would strongly discourage anyone from taking a chance in ordering from this company.

I have been ordering product for myself, my husband and my children on this website for a couple years now. Always fast delivery, great quality product and great prices. The one time I had an issue because men's north face small jacket arrived instead of a women's. They requested a picture of the tag, which I sent, and then they happily exchanged the product. They are very clear that all sales are final. Know your product and know your size in certain brand and you are good to go.

I ordered two pairs of pants from this company. One came in correct size, the other 4 sizes to big. The company refused responsibility and refused return or refund, claiming that I ordered them... one correct size the other 4 size larger. I do not know what happened, is it a computer error or simple attempt to unload their stock by scamming clients. Do not buy there. You do not know what you will get and they will not accept your return.

Bought from them twice. Received items within a week of ordering both times. Big discounts. I got a pair of Salomon Sense Flow trail runners - because of their no refund/exchange policy, I was worried and looked on many other sites for the same runners but couldn't find my size or the color I wanted for the same low price on another site. Luckily the size I ordered on the Last Hunt fit perfectly. The pants my mom bought were both way too big despite looking at their sizing chart, but they were good quality pants so she made them work by sewing the waist band smaller. I ordered pants in the same style in a different size/color and am really happy with my purchase - I might order the same pants again actually... but I tried on her small before I ordered a medium - otherwise the sizing chart info was misleading because these Mountain Hardwear pants run large.

If you look at the pictures/descriptions carefully and know your size, I think it is not a bad website to use. Just copy the item title and look on other sites if you want to compare prices. If you order over $100 shipping is free and there were additional discounts for 4 or more items right now so my shoes were almost half of the original price and I couldn't find the same deal on other sites for the shoes and my pants, both of which were out of stock for the size/color I want on other sites.

I bought an Apex Jacket from Altitude Sports (size small), and I bought another Alagna Plus Jacket from The Last Hunt (the same size) and the size was completely different. From the sizing chart for the jacket, the chest length should've been 84cm but the one I received was only 76cm at most. My body chest length is 84cm. Emailed to the Last Hunt, their answer was no refunds. I am so disappointed, I'll never purchase a product from this website again.

I am so disappointed with this site. They're very clear about all sales being final... totally get that. But when the item I ordered looked nothing like the item on their website, they would not make it right. I feel totally ripped off... the error was theirs, not mine but I'm still out $100. Just don't. Not worth the discount and i even question the authenticity of the item I ordered... I have a lot of Icebreaker clothing,... the shirt I ordered from last hunt was a decent price but the fabric feels cheap compared to my other items... just don't bother