The Human Solution

My order had initially been delayed due to logistics (I assume d/t covid). Andy helped walk me through the options to alter my order so that it would arrive in time for my birthday :) He explained thoroughly the different options, cost differential and took the time to give me the measurements for the grommets and a quick dummies guide to installing a grommet. Was a fun coincidence to have the same name as well. No hassle to alter order and no upsell to other products. Would contact again if I had another order issue.

After building my desk, I received an email notification that my desk was on back order for over two months. I called customer service and spoke to a gentleman named Daniel Freeberg. He was able to find out that only the top was on back order, so he worked with me to find a new top that I was happy with and got my order shipped out the next day! This is what a customer service experience is supposed to look like! Thanks again Daniel!

Order process was smooth, and product is just as great as I imagined it. Wobble at standing height is negligible (I am 5' 8"). Moreover the desktop I received had 2 small marks one red and one gray that isn't that bad, I wouldn't have bothered with it if it was not in the center of the desktop and noticeable. However, after leaving a voicemail and receiving a call back within 2 business days and communicating frequently via email, Upliftdesk offered to send me a new replacement desk surface. In summary, fantastic customer service that is one of the best I have received recently and a great product. Recommended.

The Human Solution is an outstanding company - bought an Uplift desk from them - it's changed my work-lifestyle for the best - fantastic quality, super-fast FREE shipping, and very competitively priced. Sheeny and Manda are two of the most friendly, knowledgeable customer service reps I've had the pleasure of working with, and they went out of their way to make sure my order was perfect. My wife was so impressed with my desk and the customer service - she had me order another one from them. I've since gone back to The Human Solution for accessories (Steelcase Soto rails / shelves) and everything has been perfect. I'm a customer for life. Highly recommended!

Avalon Reese was quick to answer my questions and help me get my order successfully processed in one day.

I bought a 4 leg adjustable height standing desk with a reclaimed Douglas fir wood top and I love it. Zero complaints. Fast Shipping, Helpful Customer Service.

Absolutely fantastic desk. Great customer service, and speed of delivery.

I have had this desk for almost a year now, and am a huge fan. The ease of changing height from standing to sitting and back is part of what makes this a great desk. But, the other part is how sturdy it is. The issue I have had with many other standing desks is the "wobble" factor. If I am tying rapidly on a my keyboard, with other desks the monitor starts to wobble, or my coffee threatens to spill over the edge of the cup. NOT with my Uplift desk. This thing is solid. A year later, and it's still strong. The motor works as well as the day I bought it. It is as quiet as and smooth as the day I bought it as well.

Lastly, their customer service was fantastic. The box arrived pretty beat up (not their fault), and I called them about it. They told me to go ahead and open it, and if there was any damage (cosmetic or otherwise) and they would take care of replacing it or the affected components. Everything was packed well enough that it was all good.

I absolutely recommend this desk if you are considering a standing desk.

You're probably looking at buying a desk. You should definitely buy an Uplift. You will dance through your office or home on your way to your workstation, happy and carefree at the thought of standing or sitting at this desk all day. This all-purpose desk will be your friend and a beautiful backdrop to your day- lifting your spirits, providing moral support, and probably even offering to do the laundry. You should definitely buy an Uplift desk and name it something nice, cuz you'll want it around forever (and it's of high enough quality that it will probably outlast you. Put it in your will. Give it to someone you like.)

For reals though: The customer service is amazing- shout out to *employee unnamed for privacy reasons*, who was prompt, polite, answered all my questions, and had excellent problem-solving skills. He was so good that I asked for his manager's email, and told her that he deserved a raise. The desk is high quality and very sturdy (I got the upgraded commercial frame), pretty, functions perfectly, and is well-designed. The accessories are also unexpectedly functional, well-designed to fit with the desk, and pretty. Shipping was amazingly fast- two to three days, I think? YMMV of course.

I lost my money
By stolen, Jun 23 '11
(Not Yet Rated)
Unfortunately, I cannot back this flattery "review". In my case, a very unkind person from them retreated to pretexts in order for NOT delivering the paid goods, saying my address was not "verified" - this for PAID goods. Since, unfortunately, I am a European "customer", I have encountered this behavior sometimes in the US, and indeed there are some moneymakers in the US that know very well they can take your money and run since you won't take them into action, 12,000 miles from there.

It's experiences like this that make me more and more belief that "humans" are nothing but sh**, and "thehumansolution" is the perfect expression in this regard.

Initial issues with the order were resolved successfully. The desk is nice and serves my purpose well.