The Human Solution

Very impressed. Sara B. Was very attentive to my many questions by email over several days and answered them thoroughly. It's hard buying an office chair without sitting in it first, and she helped walk me through what models might be best and find comparison tools online. Their products are high quality, priced well, and bundled with helpful discounts.

Purchased Uplift UPL921 desk in March 2016. Started noticing numerous chips on surface in 2017. Called customer service and representative stated "chips were caused by my mouse". I explained my mouse was a Logitech trackball model that was stationary and not used where the chips were occurring. Representative stood firm and said no warranty repair options would be offered. Highly recommend not purchasing from Human Solutions.

Justin Alvarado from Uplift-Desk helped me with placing my order and with needed information. I really appreciate it. I'm very confident that desks are as good as people say, we will see until I receive mine.

Product quality is great -- at the low end, it's wood of better quality than what you'd get at office-max, very easy to assemble, and ultimately looks very nice. The product quality might seem sub-par to the price-tag, though what you're paying for is the warranty.

A part didn't come in the first order -- they replaced it no questions asked. They also sent me a replacement mobile pedestal because mine did not lock. The replacement was free, there was zero hassle on the phone requesting it, and I had to do nothing extra to receive it except bring it into the house.

The uplift desk is very nice, as is the Raynor Ergo Elite Chair. I'm very comfortable and thankful.

BUYER BEWARE! This company does not stand behind their desktops. In less than 2 months the one I bought cracked and split in several places the entire width of the desktop. The company will not give me a refund nor replace it. Terrible customer service. Horrible manufacturing. Look elsewhere for a desk!

Customer service here is fantastic!

I had a part for my treadmill that needed replacing, and I tried to contact the manufacturer myself many different times and in many different ways to get the replacement part. No progress.

Extremely frustrated, I got reached out to Human Solution to see if they could help. I talked to Avalon on the phone, and she took care of everything extremely quickly.

Will definitely be buying more items from Human Solution after this great customer service experience!

I work from home and before I had this desk I sat all day for 8-10 hours a day. I knew I needed to get my fat butt up while at work and these guys make a great desk. Having put many bookcases, desks etc together, this was one of the first pieces that had everything very well organized and mapped out. It was a breeze to put together. The desk is smooth and virtually silent when going up and down. I would recommend the preset button control option. It is easy to flip flop from standing to sitting in seconds.

I finally have enough space to have my Mac and PC running at the same time and on the same desk! Love this desk!

I don't usually write reviews, but my experience with UPLIFT has been nothing but great, so I had to share. The two desks and one chair I have purchased are amazing. Craft table for the wifey is next. Any time I have had to work with support, my issue has been resolved with minimum effort on my part. For example, and to respond to other negative reviews; today I noticed one of the seams on my desk was splitting. I jumped on chat where Marcus B was quick to greet me. I explained the problem, sent him a picture of the issue and his response was "Got it. I'll make you a replacement order for the damaged top."
Easy Peasy, all done. No questions, or push back of any kind.

To anyone considering purchasing from UPLIFT, my experience with the products and support has been nothing but spectacular.

Thanks again UPLIFT.

I love this store! They helped make me comfortable while working and my productivity is up. I ordered an adjustable height desk and they delivered. Very helpful folks work there. Shipped to me no problem. Easy to assemble. It is really nice to position the monitor exactly where you need it and have your desk space back since the monitor hovers over the desk instead of sitting on it with the large monitor arm base that comes with most monitors (it doesn't sound like a big deal but it is). My desk is beautiful and functional and a great value.

This is my second uplift desk. This time I needed to go a bit bigger, so I got the 80x30 commercial V2. Daniel F. Handled my order and got me everything I needed quickly and seamlessly. The shipping arrived 3 days after ordering and was lightning fast.

I love these desks for a few reasons: 1. The assembly is very straight forward 2. The desk feels very sturdy and 3. There have been instances where I needed customer service from the company, and they delivered parts and items very quickly to address any issues.

As this is the second desk I've ordered from them, obviously I would recommend them to others!

I have been using it for 13 year, never had a problem that the good people at this company were unable or unwilling to help me with. I have replaced "wear" items like casters and now the gas cylinder, and every step of the way there was a great person on the other side of the line to help me. Yes, when I first purchased it, I thought "this is an expensive chair for my home office"... then I thought "I sit on there almost as long each day as I sleep on my mattress". Ok, I do deserve this. So I purchased it. Now, after 13 years I had to replace the gas cylinder and I will surely get at least 7 more(maybe more) years with this chair. Bottom line, over its lifetime of use, this is a very inexpensive chair and you'll be comfortable for as long as you own it. Do something nice for yourself... buy it, you DO deserve it. JM

My desk is absolutely awesome, but the customer support that I received from Mitch was even better. The desk arrived with some damage, which is due to mishandling by the shipper, not Uplift. Mitch was quick to solve my problem and even checked in with me multiple times over the course of a few weeks to make sure everything was resolved, and that I was a satisfied customer. I would highly recommend this company to anyone in the market for a new desk, office furniture, or office accessories. They rock!

Amazing group of people over there, I love their products! I purchased a standing desk a couple years ago and recently upgraded to a larger desktop due to pandemic and needing to work from home.
Their friendly customer representative was extremely amazing and helpful, she located some cable extensions I needed and arranged to have them ship to me extremely quick!.
Thank you, 10/10.

I am very happy with my desk. It took me a while to pull the trigger and order it but Mike D was awesome the whole time. I ended up ordering a custom size (72" x 96") so that I could match my existing footprint exactly. It took a little longer to get the desk because the wood top didn't come out they way they wanted it at first. It was worth waiting for because it is beautiful! Extremely functional and of course quite the conversation piece in the office. It takes a little while to assemble but I was making sure it was done perfectly. Uplift Desk is an investment in your future and I have found it to have been a great choice for me.

I spent the better part of an hour picking the brain of one of your Support Agents. She was very patient with my many questions, she did a good job trying to understand what I was asking, and then she gave clear explanations and included documentation. I really appreciated her professionalism.

Great selection and great customer service. I received excellent advice when I recently was shopping for a good chair and a keyboard. Turns out that I needed a keyboard tray to help with my arm and neck issues and the sales gal was right. That IS what eased my pain. My PT agreed. They also gave me a good price. I'll go back next time I need something.

In addition to receiving a really good, world class standing desk, customer service (Daniel Freeburg) was amazing. While prompt responses in email were already exceeding my expectation, the company went one notch higher in keeping me updated on my mobile at regular intervals to make sure my issues are addressed and taken care in time. I would heartily recommend Uplift to any of my family/ friends.

As we all know, the pandemic has brought about a tremendous pressure on shipping around the world and small things can fall through the cracks. Doubly so during the holiday season. My original order took a bit longer than expected and so I reached out to Uplift's customer support to check on the status. Avalon Myst replied swiftly and professionally to help me track down my errant package. Turns out it was in fact lost somewhere along the way but she was able to get me a replacement out the door the very day after we discovered the issue.

No fuss, no muss, just a very pleasant interaction. I hope she and the rest of her team have a wonderful holiday season!

I ordered a Eurotech desk chair on Wednesday. Standard policy is to ship in 3 to 5 days. My chair was delivered on Saturday, four days total! The assembly instructions were simple and clear, extra bolts were provided for key parts. This is the kind of service one usually only dreams to encounter.
Craig M. Jackson, San Diego, CA

I spend several days reviewing the different standing desk companies via their websites and YouTube reviews. There are a number of choices one has to determine; whether to get a 2 leg or 4 leg version, a commercial version, different tops, cable management etc.

Uplift's website was very intuitive, and explained the different options.

Their customer service was good as I called with questions a number of times, in particular Victoria and Daniel Freeberg were outstanding, knowledgeable, and patiently explained various aspects of the desk like how and where the grommets would be installed on the 4 leg versions and the different finishes of the tops.

My desk arrives in 5 days and will post a photo at that time

My desk arrived very fast and it shipped out the same day I ordered. I was surprised considering my complex custom desk configuration that was being shipped. I took my time when ordering to get exactly what I wanted on their excellent desk builder that showed me the desk as I tried various accessories on it. I assembled everything and it went well as I was excited to start working at a more productive and health desk. So far, I'm absolutely loving my setup. The bamboo desktop, keyboard tray, under desktop mounted drawer, motion X board, and desktop organizer (yes all in bamboo!) adds a lot of beauty and character. It changed the look of my home office for the better. Quality of the desk and accessories is outstanding! Bottom line: everything is beautiful, useful, high quality, and stable.

I ordered a product, have ordered before. Federal government, so tax exempt. Submitted proof we are tax exempt. The accounting clerk kept asking for a state form to prove we are tax exempt. Problem is: state does not issue such a form to the federal government. I asked to speak to a supervisor and my request was not honored. The accounting clerk also would not talk to me or consult with his management. He also lied and said we had never placed orders before when in fact we've placed several orders since 2019. Probably no more since we had this very poor interaction.

I lost my money
By stolen, Jun 23 '11
(Not Yet Rated)
Unfortunately, I cannot back this flattery "review". In my case, a very unkind person from them retreated to pretexts in order for NOT delivering the paid goods, saying my address was not "verified" - this for PAID goods. Since, unfortunately, I am a European "customer", I have encountered this behavior sometimes in the US, and indeed there are some moneymakers in the US that know very well they can take your money and run since you won't take them into action, 12,000 miles from there.

It's experiences like this that make me more and more belief that "humans" are nothing but sh**, and "thehumansolution" is the perfect expression in this regard.