From the business
Over the past two decades, The First Group has forged a reputation as one of the hospitality industry’s leading innovators, providing groundbreaking investment opportunities to clients and partners, while delivering exceptional, memorable experiences to hotel and leisure guests. Bolstering our reputation as the region’s premier end-to-end hospitality solutions provider, we operate a diverse, high-value asset portfolio ranging from award-winning upscale hotels and residences to exciting F&B outlets and lifestyle venues. Our visionary, trailblazing approach to hotel and hospitality asset management has made us a trusted partner of some of the industry’s leading global brands. Discover more at www.thefirstgroup.com
The First Group Reviews Summary
The First Group generally enjoys a positive reputation, with customers frequently praising the professionalism and friendliness of the staff, as well as the informative nature of their investment presentations. Many reviewers appreciated the seamless organization of their experiences and the welcoming atmosphere. However, some concerns were raised about communication issues and a lack of clear planning, which led to feelings of unpredictability and stress during their trips. Additionally, discrepancies regarding package inclusions created disappointment for some customers. Overall, the company demonstrates strong customer service but could enhance its communication and planning processes to further improve client satisfaction.
This summary is generated by AI, based on text from customer reviews
هل هناك بطاقة مطبوعة للعروسة يمكن للعضو الحصول عليها وشكراً لكم
Looking forward for a great experience with my family
They lied about refunding my money. Even after cancelling with them the next day. They ignore emails, texts. You are on your own
كل الشكر للموظف أحمد مدحت
شاكر ومقدر له حسن التعامل
So far, I think the experience looks very interesting and the events provided by the company looking interesting
Dear Mr. Mohammed,
Thank you for your feedback. We are glad to hear that you have a wonderful experience as a Dubai Lifestyle member.
We hope to see you in Dubai again!
Kind Regards,
The First Group
Tout est simple d'acces et bien explique
لقد استمتعت كثيرا مع شركة فوؤست غؤوب سميه ساعدتنا كثيرا و تعاونت كثيرا معنا وانا جدا سعيد انني الان مستثمر مع هدي شركة الجميله
The expeirence where ammazing spicially somaya sge helped us alot
I used to buy a lot of packages before from different companies.
This is the best package I have ever got in Dubai, I wish you provide other packages for different countries, I would be happy to be your guest everywhere I travel.
Thank you for the credibility and the genuine service Abdessamed
Dear Mr.Mohamed,
Thank you for taking the time to write about your experience as a member of the Dubai Lifestyle Experience. We are pleased to know you've had such wonderful interactions with Abdessamed.
As an organization, we pride ourselves on delivering the highest levels of personalized service to our clients, so are very delighted to read your review.
We hope to see you in Dubai again!
Kind regards,
The First Group
My family is happy with our stay at Wyndham marina and I am really satisfied for what Yacine did during our stay Thank you so Much.
Dear Mr.Jean,
Thank you so much for your feedback and for sharing your positive experience with Yacine and your stay at Wyndham Dubai Marina.
We look forward to welcoming you to Dubai again!
Best regards,
The First Group
We were very happy with all the times we shared with you, from the flagship hotel to the fantastic activities and the distinguished service from Abdessamed.
The investment tour really made me see Dubai from a different perspective and I'm glad i invested with this company.
Dear Kwadwo,
We greatly appreciate your honest feedback and are pleased to learn of your positive experience as a member of the Dubai Lifestyle Experience.
We highly value our investor community and we couldn’t be more delighted to hear that you have joined us on our journey.
We look forward to being at your service for years to come!
Most Sincerely,
The First Group
A wonderful trip, excellent hotels and various investment opportunities.
Thank you Abdessamed for the support and the good service
Dear Mr.Patrick,
Thank you for your review and feedback on the service you received.
We pride ourselves in delivering exceptional customer service, and it is gratifying to learn that you had a pleasant experience with Abdessamed.
We look forward to seeing you again!
Warmest regards,
The First Group
Very nice experience I liked the hotel choice The first collection Business Bay we really enjoyed the stay. Thanks to Yacine for helping us every day
Dear Mr. Tariq,
Thank you for your review and feedback on your positive experience as a member of Dubai Lifestyle Experience.We are delighted to know that you enjoyed your stay at The First Collection Business Bay.
We pride ourselves in delivering exceptional customer service; and it is gratifying to learn that you had a pleasant experience with Yacine.
We look forward to welcoming you to Dubai again!
Warmest regards,
The First Group
لم اتمكن من تفعيل العضوية الا فى خلال اسبوع واحد وليس اسبوعين او 14 يوم
Jai tres bien amuuse avec first group avc le pacahge touristique merci first group
Nous avons besoin de decouvrir les Emirates Arabes Unis avec un journée à Abou Dabhi
The experience is ammazing with first grioup, alwys helpful adn kind people ms somaya helped us gave tikcte and everything thank you first group
Dear Mr. Vijay,
We greatly appreciate your honest feedback and are pleased to learn of your positive experience as a member of the Dubai Lifestyle Experience.
We pride ourselves in delivering exceptional customer service; and it is gratifying to learn that you had such great interactions with Soumaya
We highly value our investor community and we couldn’t be more delighted to hear that you are considering joining us on our journey.
We look forward to being at your service for years to come!
Most Sincerely,
The First Group
17th Feb is our wedding anniversary
So far excellent. I look forward to the holiday with my wife
Dear Mr.Joshua,
Thank you for your review and feedback on your trip to Dubai with our exclusive Dubai Lifestyle Experience!
We're so glad to hear that you and your wife had a memorable time. We look forward to welcoming you both again!
Warmest regards,
The First Group
ارجو التأكيد على التواريخ في اقرب فرصة، شكرا
شكرا، ارجو التأكيد على نفس التاريخ المطلوب
شكرا، ارجو التأكيد على التواريخ في اقرب فرصة
اود الابلاغ على تأكيدي التواريخ و حجزي لتذاكر السفر
عزيزي السيد محمد
نتمنى لك تجربة رائعة ونتطلع إلى الترحيب بك في دبي!
نتمنى لك رحلة سعيد،
ذا فيرست جروب
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
عزيزي حسن،
شكرا لك على رأيك وتعليقاتك على الخدمة التي تلقيتها.
إنه لمن دواعي السرور أن تعلم أنك حظيت بتجربة ممتعة مع فريقنا.
نتطلع إلى الترحيب بك في دبي قريبًا!
تحايتي،
ذا فيرست جروب